Bearing Basement Reviews 

713
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and the excellent quality of the products, often noting that items arrived quickly even when sourced internationally. Many people appreciate the competitive pricing, finding that the costs were significantly lower than local suppliers, and the ordering process was straightforward and user-friendly. The company's communication is also frequently highlighted, with reviewers receiving timely updates on their orders. However, some customers also noted that shipping from outside their country led to unexpected additional charges or delays, which impacted their overall satisfaction. A few other people also felt that the delivery timeframe was longer than desired, or that carrier issues caused inconvenience.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting fast and quick... See more

Product

Reviewers highlight positive aspects of product quality, with many noting that the parts are high quality,... See more

Price

Consumers find price to be positive, with many reviewers highlighting great, fair, and competitive pricing,... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Quality

Customers had positive experiences with quality, consistently praising the high quality of parts and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bearing basement was able to supply bearings that we had been quoted 8 months and 13 month deliveries from our vendors. They were true life savers!! The shipping was fast, we got our machine back up... See more

Rated 5 out of 5 stars

Fast shipping! Ordered Tuesday from Canada, shipped Wednesday, arrived 3 business days later! Which was faster than my supplier up the road who quoted me 2weeks to get them. Bearings seem good quality... See more

Company replied

Rated 5 out of 5 stars

It was very easy to find the parts that I needed and the price was very good; better than I could get from my normal vendors. They were also very good at communication, letting me know that my order w... See more

Company replied

Rated 5 out of 5 stars

10/5 Stars! I wish I could give Neil 10 stars for his attentiveness to our order. Between the strange customs issues and bad weather, he kept us updated every step of the way on our shipment’s prog... See more


Company details

  1. Bearing Supplier

Written by the company

Bearing Basement is a leading UK based online supplier of bearing and transmission products worldwide. Our parent offline company (ND Bearings) was founded in 2002 and we began trading online through the Bearing Basement domain in 2014. Collectively our staff have decades of experience in the bearing trade and we are also authorised distributors of some of the world’s leading manufacturers, meaning we can offer industry leading service and prices. We supply mainly SKF, Koyo, Timken and and FAG-INA bearings, all world leaders and world renowned for quality. We also offer a wide range of Codex-Europe products at great value offering our customers quality branded products at superb value. Codex products are verified by ISO/IEC17025 international standards. For chains we are also authorised distributors for the Diamond Chain Company, America’s No 1 manufacturer of premium chain, and manufacturer of the finest chain available today. We at Bearing Basement are very proud of our service, and we always aim to supply our customers as quickly, and as efficiently and professionally as possible. If you have any questions about our products or service we have a dedicated sales team whom you can reach by phone or email and whom would be delighted to help. We can also source nearly any bearing etc not listed on our site in any brand, all at market leading prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

713 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(713)

181 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast service

Fast service, shipping and ease

6 November 2025
Bearing Basement logo

Reply from Bearing Basement

Thanks very much for the great review and your order!!

Rated 5 out of 5 stars

Great company

Excellent website and customer service....
Recommended to all bike and car enthusiasts....
Really quick and reasonable delivery.

5 November 2025
Rated 5 out of 5 stars

Great selection and quick delivery

I was trying to source two pretty rare bearings, they had them both in stock and they were delivered to my shop within 3 days of ordering! (Overseas to Canada)

Great product selection and quick delivery!

27 October 2025
Bearing Basement logo

Reply from Bearing Basement

Thanks for the great review!! Hope we can help you again in the future!

Rated 5 out of 5 stars

Happy Customer

Yes im very pleased with my Belts and will be buying more Belts in the future

10 October 2025
Bearing Basement logo

Reply from Bearing Basement

Thanks very much for the review. Glad you are liking the belts!

Rated 4 out of 5 stars

Bearings look great but unfortunately…

Bearings look great but unfortunately carrier took to long and I had to get from another supplier. Now stuck with two bearings I don't need. Not the fault of bearing basement. Carrier was lazy and handed the package to another carrier for delivery.

8 October 2025
Bearing Basement logo

Reply from Bearing Basement

Hi and thanks for the review. Sorry there was a delay with the courier on this occassion. I will check to see what happened, however I think sometimes FedEx/UPS use a thrid party to deliver in more rural areas of Canada. I am going to send you a discount code so if you need anything in the future you will get money off to compensate. I hope this helps and if you would like anything else sorted to your satisfaction about this matter, just let us know. Thanks again, B.B

Rated 5 out of 5 stars

Excellent

Excellent.
Quality bearings.
Quick delivery

14 October 2025
Bearing Basement logo

Reply from Bearing Basement

Thanks very much for the 5 star review!!

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