Enjoyed receiving & reading the first 3 books for my son. I was looking forward to the 4th. I have been contacting them since October to no avail. Wondering if they have now gone out of business. Disa... See more
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See what reviewers are saying
What a fantastic concept. The presentation's great and I love the variety of options available for avatar creation. I haven't given it to my little girl yet but I know she's going to think the perso... See more
Company replied
Expensive considering the quality of the book isn't great. Placed an order which included stickers and flashcards. Logged into my account a few days later to remove these items for the next month's or... See more
I ordered my first book back on November, 14th 2022 having found them via the MyVodafone app. My book arrived and my son enjoyed it. I however cancelled after as I felt its quite expensive. They... See more
Company replied
Company details
Information provided by various external sources
Personalised books designed to stimulate your child's development. Each month a new engaging story they star in!
Contact info
57 Jeddo Road, W12 9ED, London, United Kingdom
- support@beansandsparks.com
- beansandsparks.co.uk
3.6
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Completely satisfied with beans and…
Completely satisfied with beans and sparks, my Daughter will be too!
30 August 2022
Reply from beans&sparks
Thank you for sharing your feedback with us, Marcus.
We are so happy to hear that your daughter is enjoying her new book!
Your experience means so much to us, so we would be truly grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
What a fantastic concept
What a fantastic concept. The presentation's great and I love the variety of options available for avatar creation.
I haven't given it to my little girl yet but I know she's going to think the personalised stickers, cards and book are fantastic and will want me to put her superhero poster up straight away.
Educational, fun and a great way to develop a little ones pride in who they are.
28 August 2022
Reply from beans&sparks
Thank you for taking the time to share your experience with us.
Your kind feedback has truly made our day, thank you so much!
Your experience means a lot to us, so we would be really grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Absolutely love my sons personalised…
Absolutely love my sons personalised book and poster. Such good quality and a nice keep sake aswell. Delivery didnt take long either. Would recommend as would make nice presents aswell or just to buy yourself for your children.
25 August 2022
Reply from beans&sparks
Thank you for taking the time to share your experience with us, Bernice.
We are so happy to hear that you are enjoying your new book! And thank you for recommending us :)
Your review means a lot to us, so we would be truly grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Such a brilliant book
Such a brilliant book.
Excellent quality and perfect for my little girls first Christmas.
1 August 2022
Reply from beans&sparks
Thank you for sharing your feedback with us.
We are so happy to hear that your like your new personalised book!
Your experience means so much to us, so we would be truly grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Please give proper information
I wasn't aware it was a subscription I took it off the advert I read it was a 1 off then I ended up with a subscription so I cancelled it
24 August 2022
Reply from beans&sparks
Thank you for sharing your feedback with us, Lindsey.
Each customer receives a confirmation email after placing their order, which allows them to be notified that they will be entering a subscription.
We hope to see you back in the future :)
Best wishes,
beans&sparks club
Fab book
Such a cute idea, I’ve put my daughters personalised book in her keepsake box really impressed with the quality of the book :))
22 August 2022
Reply from beans&sparks
Thank you for sharing your experience with us.
Your kind words have absolutely made our day, thank you!
Your feedback means a lot to us, so we would be truly grateful if you could also share your review with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Great experience and so beautiful…
Great experience and so beautiful books!!
We received the book in a personalized envelope and it contained also beautiful personalized stickers.
Very good printing quality.
Thank you for taking so much care of the details.
Beautiful idea!
20 August 2022
Reply from beans&sparks
Hi Maria,
Thank you for taking the time to share your experience with us.
Your kind words have absolutely made our day, thank you!
We couldn't be happier to hear that you are enjoying your new personalised book.
Your review means so much to us, so we would be truly grateful if you could also share your experience with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Very good quality he loved it!!!!!!!
19 August 2022
Reply from beans&sparks
Thank you for sharing your experience with us.
We are glad to hear that you liked your new personalised book!
Your experience means a lot to us, so we would be really grateful if you could also share your feedback with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
Reply from beans&sparks
Thank you for sharing your feedback with us.
We are so happy to hear that you are enjoying your new book!
Your review means a lot to us, so we would be truly grateful if you could also share your experience with us on Google Reviews using the link: https://g.co/kgs/BHW5g8.
Happy reading :)
Best wishes,
beans&sparks club
No tracking number, no refund
Like many have mentioned, I didnt receive 2 of my packages. When I asked, they said' oh we dont provide tracking number, and we dont do refund'.
Good luck having the book or trying to get your money back. And it's extremely hard to cancel subscription.
18 August 2022
Unprompted review
Reply from beans&sparks
Thank you for sharing your review with us.
We are really sorry to hear about your experience. Please reach out to our support team directly on support@beansandsparks.com, writing 'Trustpilot' in the subject, and we will resolve this for you as soon as possible.
We look forward to hearing from you soon.
Best wishes,
beans&sparks club
Love this product is nice and I would…
Love this product is nice and I would defo recommend to my family,friends
17 August 2022
Reply from beans&sparks
Hi Veronika,
Thank you for sharing your experience with us.
Your kind words have truly made our day, thank you!
Thank you for also recommedning us :)
Best wishes,
beans&sparks club
Way to expensive sadly that's why I had…
Way to expensive sadly that's why I had to cancel the subscription Rohan would have loved it £10 a month yes but not morethen that
16 August 2022
Reply from beans&sparks
Hi Tanja,
Thank you for sharing your experience with us.
We are sorry to hear that you are leaving us.
We are always keen to hear what our customers think of our products, so we will be sure to share your feedback on pricing with our production team.
Best wishes,
beans&sparks club
Cute idea
Great idea, ordered as a gift but looked good from what I could see. Only issue was it took a looong time to arrive
16 August 2022
Reply from beans&sparks
Thank you for sharing your experience with us, Becky.
We are so happy to hear that you like your new personalised book!
Our delivery dates are always estimates as the post can sometimes be unpredictable and unexpected delays unfortunately can still happen.
Best wishes,
beans&sparks club
Reply from beans&sparks
Thank you for your kind words!
We really appreciate you taking the time out to share your experience with us.
Happy reading :)
Best wishes,
beans&sparks club
Nice book
Nice book. I ordered it for my classroom. But I don’t feel like each book is worth the almost $20 I’m paying. But now, I’m having trouble canceling my account. From the beginning every time I tried to login it told me that I didn’t have an account. Every time I put in my email it says it’s not recognize. But I have already contacted support a month ago to notify them of the issue I was having with my email address. No respond.
16 August 2022
Unprompted review
Reply from beans&sparks
Hi Gabrielle,
Thank you for sharing your feedback with us.
We are sorry to hear about your situation. Please contact our support team directly on support@beansandsparks.com, writing 'Trustpilot' in the subject, and we will be able to resolve this for you as soon as possible.
We look forward to hearing from you.
Best wishes,
beans&sparks club
Reply from beans&sparks
Thank you for sharing your review with us, Michael.
We are sorry to hear that you are not satisfied with your order. Our support team have reached out to you via email to resolve this for you as soon as possible.
We look forward to hearing back from you.
Best wishes,
beans&sparks club
Good quality.
14 August 2022
Reply from beans&sparks
Thank you for sharing your review with us, Lewis.
We are glad to hear that you like your new personalised book!
Happy reading :)
Best wishes,
beans&sparks club
It is very lovely personalised book my…
It is very lovely personalised book my daughter loved it :)
Thank you
14 August 2022
Reply from beans&sparks
Thank you for sharing your review with us.
We are so happy to hear that your daughter loved her new book!
Happy reading :)
Best wishes,
beans&sparks club
Lovley little book which will be extra…
Lovley little book which will be extra special as her name is spelt unusual
13 August 2022
Reply from beans&sparks
Thank you for sharing your review with us, Katleen.
We are so happy to hear that you like your new personalised book!
Happy reading :)
Best wishes,
beans&sparks club
It was a nice surprise
Bought it for my younger one and she loved it!!! The illustrations are quite eye catching. And perfect for new readers. I am impressed with the idea of giving it a personal touch in the books. Thanks Bean&Sparks..
13 August 2022
Reply from beans&sparks
Thank you for sharing your feedback with us.
Your kind words have absolutely made our day, thank you!
Happy reading :)
Best wishes,
beans&sparks club
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