Enjoyed receiving & reading the first 3 books for my son. I was looking forward to the 4th. I have been contacting them since October to no avail. Wondering if they have now gone out of business. Disa... See more
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What a fantastic concept. The presentation's great and I love the variety of options available for avatar creation. I haven't given it to my little girl yet but I know she's going to think the perso... See more
Company replied
Expensive considering the quality of the book isn't great. Placed an order which included stickers and flashcards. Logged into my account a few days later to remove these items for the next month's or... See more
I ordered my first book back on November, 14th 2022 having found them via the MyVodafone app. My book arrived and my son enjoyed it. I however cancelled after as I felt its quite expensive. They... See more
Company replied
Company details
Information provided by various external sources
Personalised books designed to stimulate your child's development. Each month a new engaging story they star in!
Contact info
57 Jeddo Road, W12 9ED, London, United Kingdom
- support@beansandsparks.com
- beansandsparks.co.uk
3.6
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from beans&sparks
Your kind words mean so much to us, thank you!
We really appreciate you taking the taking out to share your review with us.
We hope to see you back soon :)
Best wishes,
beans&sparks club
Really good quality all items…
Really good quality all items definitely something I will start doing monthly when my daughter is older (she’s 9 months now ) so can’t wait till she can run to the post and get her own books would recommend
25 June 2022
Reply from beans&sparks
Thank you for sharing your experience with us.
That is fantastic to hear, thank you!
We hope to see you back soon :)
Best wishes,
beans&sparks club
My grandson absolutely loved his book
My grandson absolutely loved his book, the character looked so much like him. So glad I purchased thanks
24 June 2022
Reply from beans&sparks
Thank you for your kind words, Hayley!
It is so lovely to hear that your grandson loved his book.
Happy reading :)
Best wishes,
beans&sparks club
Brilliant books will use again good…
Brilliant books will use again good quality even sent me a free book just paid postage
24 June 2022
Reply from beans&sparks
Hi James,
Thank you for sharing your lovely feedback with us.
We are glad to hear that you are enjoying your book!
We hope to see you back soon :)
Best wishes,
beans&sparks club
This company have taken 15£ from my…
This company have taken 15£ from my bank with out my permission or subscription...I've been online to cancel and it won't let me!!!!
23 June 2022
Unprompted review
Reply from beans&sparks
Hi Jennifer,
Thank you for sharing your review with us.
We are really sorry to hear about your situation. Please could you send us an email to support@beansandsparks.com with "Trustpilot" in the subject and the support team will resolve this for you as soon as possible.
We look forward to hearing from you.
Best wishes,
beans&sparks club
My son and daughter loved the books…
My son and daughter loved the books that arrived from them.
It was especially touching that they could see themselves in the characters. My daughter's face lit up and my son loved the superhero poster.
We all loved looking at the covers of future copies too.
The books brightened all of our days. We can't wait to recieve the next copy.
22 June 2022
Reply from beans&sparks
Thank you for taking the time to share your experience with us.
That is fantastic to hear, thank you!
We are glad to hear that your son and daughter are enjoying their books.
Happy reading :)
Best wishes,
beans&sparks club
Absolutely beautiful book
Absolutely beautiful book. I will subscribe again when I can afford. Fantastic
21 June 2022
Reply from beans&sparks
Thank you for your kind words, Lorna!
We appreciate you taking the time out to share your review with us.
We hope to see you back soon :)
Best wishes,
beans&sparks club
I likesd the presentation of the book…
I likesd the presentation of the book for my nephew and will give to him. But do not want a monthly purchase.
Thank you
Monika
18 June 2022
Reply from beans&sparks
Hi Monika,
Thank you for taking the time to share your review.
It is so nice to hear that you like your book!
I can confirm that your subscription has been cancelled.
Happy reading :)
Best wishes,
beans&sparks club
Amazing my son loved
17 June 2022
Reply from beans&sparks
Hi Pollyana,
Thank you for sharing your feedback.
We are pleased to hear that your son loved his book!
Happy reading :)
Best wishes,
beans&sparks club
Lovely book and flash cards
17 June 2022
Reply from beans&sparks
Hi Janet,
Thank you for your lovely feedback.
We are pleased to hear that you are enjoying your book and flashcards, happy reading :)
Best wishes,
beans&sparks club
A great company with lovely products!
17 June 2022
Reply from beans&sparks
Hi Emma,
Your kind words have absolutely made our day, thank you!
Happy reading :)
Best wishes,
beans&sparks club
The only thing I can say was any…
The only thing I can say that was any problem was the delivery time but in terms of the book I can’t fault it.
16 June 2022
Reply from beans&sparks
Hi Connor,
Thank you for taking the time to share your experience with us.
We are glad to hear you enjoy your personalized book :)
Best wishes,
beans&sparks club
Excellent wee book for learning and I…
Excellent wee book for learning and I like that you can interact with the book with the little card's 😀
16 June 2022
Reply from beans&sparks
Hi Alice,
Thank you for sharing your experience with us.
We are so glad you enjoy your book as well as your add-on products, happy reading! :)
Best wishes,
beans&sparks club
Excellent service lovely colourful book…
Excellent service lovely colourful book quick delivery
14 June 2022
Reply from beans&sparks
Thank you for your kind words, Teresa!
We are glad to hear that you enjoy your book.
Happy reading :)
Kind regards,
beans&sparks club
Absolutely brilliant book
Absolutely brilliant book, engaging story with fun sounds and great illustrations. A must read at every bedtime ! Great to have a collection to encourage imagination and love of reading!
13 June 2022
Reply from beans&sparks
Hi Lucie,
Thank you for taking the time to share your review with us.
Your kind words have absolutely made our day, thank you!
Happy reading :)
Kind regards,
beans&sparks club
Great wee book and the sticker pack and…
Great wee book and the sticker pack and cards made for additional activities. Just too pricey at 10 pcm in the current economical climate. best of luck to the company i do love the product.
13 June 2022
Reply from beans&sparks
Thank you for sharing your expereince with us.
We are glad to hear that you enjoy your products!
Happy reading :)
Best wishes,
beans&sparks club
Lovely book
Lovely book, and great support team through email. Recommend 100%
The down side is that you can't purchase just a 1 off book. Otherwise very happy !!
11 June 2022
Reply from beans&sparks
Thank you for taking the time to share your experience with us!
It is so nice to hear that you enjoyed your book and would recommend us.
We hope to see you again soon :)
Best wishes,
beans&sparks club
Poor quality for price
11 June 2022
Reply from beans&sparks
Hello Robert,
Thank you for your feedback.
We are sorry to hear that you were not satisfied with the order that you received.
Please reach out to us directly by email at support@beansandsparks.com and we will be happy to offer a resolution.
Best wishes,
beans&sparks club
Reply from beans&sparks
We are pleased to hear that!
Thank you for taking the time to share your review :)
Best wishes,
beans&sparks club
Good customer service as contacted…
Good customer service as contacted them to cancel subscription... quick and polite response
8 June 2022
Reply from beans&sparks
Thank you :)
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