Lumaland Beanbag Factory Reviews 87

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

You sent me 2 bean bags I did not want. I cancelled them both on the same day I ordered it.(one was sent to my current address and the other to my OLD home address, I have been calling, emailing mul... See more

Rated 3 out of 5 stars

I bought the 7 footer. I love the size, it is HUGE but like others mentioned there needs to be more fill. The other issue is that while it is easy to take off the cover and clean however it is not wa... See more

Company replied

Rated 1 out of 5 stars

Was sent the wrong color bean bag cover. And it had been a hassle to say the least to get a return & exchange processed. I understand that this is a small business, but 3 and 4 days between replies... See more

Rated 5 out of 5 stars

WE LOVE IT! MADE IN U.S.A.❤️ Ordered 3 ft size for our son (tween). It is perfect. The inner liner (not zipped packing bag), is great for fluffing and uncompressing the material. The outer zipper co... See more

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2.4

Poor

TrustScore 2.5 out of 5

87 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Solidly built

These beanbags are solid. That is, I mean, the bags are well constructed.
The material and stitching look like they will last for many years.
It’s the only beanbag I have ever owned. So I can’t compare.
But you won’t go wrong with these.

19 February 2022
Rated 3 out of 5 stars

We got the 5' bean bags

We got the 5' bean bags. Maybe we shoulda bought the 4' ones. I would not buy it again due to the foam material design. This is not a "bean" bag and doesn't really have a bean bag feel. We were trying very hard to avoid new plastic source material and wound up choosing this bag.

Pros:
Craftmanship/quality is fine. No noticable stiching issues. Seems durable enough. The Zipper seems fine but I haven't used it much yet. Only time will tell.
Shipping was fine. "Bean" bag vacuum sealed inside a cloth bag inside a plastic bag inside a card board box.

Cons:
Heavy. Too heavy for my 8 and 10 year old kids to fluff up, which needs to happen ALL the time because:
It gets firm/hard quickly after sitting in it. Then it holds it's hard shape until it's fluffed again. requires being able to lift about 40 pounds while being bent over to lift it.
When fluffed up I have to literally jump to plant my butt in the right place.

Overall, my kids do as much complaining about it as enjoying it. Sometimes it's great, sometimes they ask me to fluff it up.

8 February 2022
Rated 3 out of 5 stars

Flat beanbag….no customer service

This was the 2nd beanbag I ordered from the company. The 1st one a year ago was wonderful, this one was a Christmas gift, and is flat and recipients of this gift are sitting on the floor from lack of filling . I sent an email to company and have never received any kind of response. I am very unhappy . I thought perhaps they would send extra filling, I would even pay for extra but I guess my business is not valued as I have gotten no response at all. This was not a cheap purchase and I expected better customer service. Other reviewers had similar experiences with lack of filling, where is the quality control. I should have been contacted about this issue. So you now have a unhappy customer who cannot recommend others purchase here.

28 January 2022
Lumaland Beanbag Factory logo

Reply from Lumaland Beanbag Factory

Hi Sharon, we are sorry you were not entirely happy with your purchase. Please email contact@lumaland.com directly with your order details and we will arrange for you to receive extra filling. Thank you!

Rated 3 out of 5 stars

Not Waterproof/Need more fill/Has potential but needs work

I bought the 7 footer. I love the size, it is HUGE but like others mentioned there needs to be more fill. The other issue is that while it is easy to take off the cover and clean however it is not waterproof so the liner is not permanently stained/odors and there isn't a good way to clean that. I figured the cover would protect it a whole lot better than it did.
It is comfy, big and has a lot of potential but missed some marks that were important for a family with kids.

19 January 2022
Lumaland Beanbag Factory logo

Reply from Lumaland Beanbag Factory

Hi Sybil, we are sorry you were not entirely happy with your purchase. Please email contact@lumaland.com directly with your order details and we will help you out with any problems or questions. Thank you!

Rated 5 out of 5 stars

great bag very happy

bag arrived fast and was just as advertised they are really big but that is what makes it a better chair so you can sit different ways and even lay on it very restful

4 January 2022
Rated 5 out of 5 stars

Love it

Love it. Doesn't smell of chemicals and is very comfortable. I thought it was a bit bigger than it came compared to another beanbag love seat I had. But still nice size.

3 January 2022
Rated 5 out of 5 stars

Love it!!

Love it! Purchased the 6-foot bag. It was ALOT of work to fluff up that much foam, but well worth it! Both the internal liner and the purple outer liner are very good quality and have withstood lots of tossing in the first week that we’ve had it.

25 December 2021
Rated 1 out of 5 stars

After 10 days of squishing,

After 10 days of squishing,, jumping. Rolling and tossing this bean bag was still hard as a rock. We had to empty it and refill it with replacement beans. What a hassle and an added expense. Trust me, do not buy this if you want a comfortable bag to sit in. Directions for softening these things is crap.

15 December 2021
Rated 5 out of 5 stars

Theater room additions for 14 year olds

Fast shipping. Great way to box up a massive bag. Simple packaging. Takes some work to make it fill out but give it to some kids and tell them to beat it up, kick it, break up the pieces and it fills out fine. Kids love it for watching movies.

7 December 2021
Rated 3 out of 5 stars

It’s OK

Pretty nice bag. They advertise 48” high but my 5 footers were not close to that height which is why I chose this brand.

18 November 2021

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