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Rated 1 out of 5 stars

Do not join this B.2 dating site and singles 50s tried to unsubscribe many years ago thinking I did use later. Get mail you need to pay this money so just to make it go away. I paid it and they said m... See more

Company replied

Rated 1 out of 5 stars

My mom, who is 78yr old, was scammed over 2000 euros in 6 months by this site. She unknowingly signed up but never was told about the costs and the conditions are murky and intentionally vague AF. The... See more

Company replied

Rated 1 out of 5 stars

I've taken a one month subscription paid it and then cancelled it. Filled in and signed their forms. Sent it back and followed their cancellation process. A few days later they try and still keep... See more

Company replied

Rated 1 out of 5 stars

I was just trying to see what is about and I went on a single month fee, around 12 euro. They don't have a single button on entire website for cancelling, you have to write on a form in contact that I... See more

Company replied

Company details

  1. Dating Service

Information provided by various external sources

Join the world's fastest-growing matchmaking service, with over 16 million members. Take our free personality test and find your perfect partner today!


Contact info

1.1

Bad

TrustScore 1 out of 5

898 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five stars!

Five stars will never be enough! Thanks for creating this app.

27 July 2021
Unprompted review
be2 logo

Reply from be2

Dear Owen,
Thank you for the nice review and for choosing our site.

Rated 5 out of 5 stars

Through out this pandemic b2 helps me…

Through out this pandemic b2 helps me to keep in sane because it was the only way I could really meet real people. Thanks be2

26 July 2021
Unprompted review
be2 logo

Reply from be2

Dear Logan,
We are very happy to read that our website was able to help you and support you during those last difficult months. We wish you good luck in your research.

Rated 5 out of 5 stars

Very nice and easy to use app

Very nice and easy to use app. Been using it for a while now. It never disapponits me. I can't wait till I get to delete it got good when I finally met my prince charming.

24 July 2021
Unprompted review
be2 logo

Reply from be2

Dear Lisa,
Thank you so much for your really nice review. We wish you to find your prince charming very soon.

Rated 5 out of 5 stars

Works great

Works great! Works better for people who like to explore others and people who likes to chat.

20 July 2021
Unprompted review
be2 logo

Reply from be2

Dear Dan,
Thank you for your nice review. We wish you to enjoy your time on Be2.

Rated 1 out of 5 stars

Total scam.

Total scam.

Fake profiles and messages - also got charged 4 times the advertised price
And now can’t figure out how to get a refund and get the F off of this dumb ap.

11 July 2021
Unprompted review
be2 logo

Reply from be2

Hi,
We are sorry if you had trouble finding your way on our site. If you need support and if you have suggestions, please contact us at be2-trustpilot@be2.com.

Rated 1 out of 5 stars

Listen people avoid avoid I don't write…

Listen people avoid avoid I don't write bad reviews ever but this site is no good when you want to leave they ask you to send letter to Belgium to request them to cancel payment. Customer service is shocking. The app provides no realistic format of talking to anyone and you are limited in how you can search. They send you 10 people a day many are copies from days previous. It's poor poor poor. Avoid and save your money. Goto match .com it works but that cost a 6 month subscription. Even if you cancel. After a month so beware of that. Anyway it's a far better site you talk to real people and will go on real dates. I am no longer single. Be2 will keep you single and will only empty your wallet 1000% stay away.

11 July 2021
Unprompted review
be2 logo

Reply from be2

Hi,
We are sorry to learn you had a bad experience on our site. We are taking any comments in consideration. Please contact us at be2-trustpilot@be2.com.

Rated 1 out of 5 stars

This is a fraudulent scam.

This is a fraudulent scam.

I don't even know who you are and $400 was taken from my account for a subscription. I don't use your services.

All my passwords to Paypal, emails and bank have had to be changed.

Now that I have read these reviews, I see you have ripped a few people off.

Currently this is transaction is in dispute and on hold with Paypal.

You scam artists.

As you left your details to contact, I have emailed through countless times and no response from you at all. PayPal have also tried contact to no avail. You're useless.

9 July 2021
Unprompted review
be2 logo

Reply from be2

Dear Tae,
We are sorry to read you had a bad experience. If you need any support and if you have any comments you want to share please contact us at be2-trustpilot@be2.com.

Rated 1 out of 5 stars

Estafadores

Estafadores! Again, misleading, just taking money out of your account without warning, not being able to cancel,... all these companies are the same! My bank approved the fact that they took money out of my account without my permission as being fraudulent, I had to block my account and ask new cards! What a waste of time and money!

7 July 2021
Unprompted review
be2 logo

Reply from be2

Hello,
We are sorry that you encountered problems on our site. Please contact us directly at be2-trustpilot@be2.com if you have any requests.

Rated 5 out of 5 stars

It Works!

I was sceptical at first but could find first matches very quickly.

10 June 2021
Unprompted review
be2 logo

Reply from be2

Hi Joe,

It's a pleasure to read your comment and are delighted that you liked the site.

Rated 5 out of 5 stars

Easy to use

This website is very easy to use. I have found trouble using dating websites because they were not clear enough and I did not know how to use them, so I ended up giving up. But this website is soooo easy. I have met a lot people without losing my time trying to figure out how to use the website.

6 June 2021
Unprompted review
be2 logo

Reply from be2

Glad to hear you are enjoying it.

Rated 1 out of 5 stars

These f'n turds just helped…

These f'n turds just helped themselves to $300 out of my bank account on Wednesday night. Paypal has been ridiculous and said it was an authorized transaction. I've never even been to the website before let alone agreed to pay them $300 for nothing. Im furious. I called the bank straight away and changed my card details and they are looking into it but paypal has closed the dispute just like that and they have me running around in circles on their bloody website.

15 May 2021
Unprompted review
be2 logo

Reply from be2

Hi Valentina, we're sorry to hear about this, please contact our customer service team at be2-trustpilot@be2.com explaining the situation and giving them the details of the payment. They'll be able to help you out. Thanks from be2.

Rated 1 out of 5 stars

They are a scam…

They are a scam…. the monthly fees were in NZ dollars, but when I paid the amount was changed in euros which was almost double the amount that I thought I was paying… I sent them through PayPal a message to cancel and was smart enough to cancel my automatic prescription through PayPal so they couldn’t take more money of mine, they didn’t respond to the email… nor was there any possibility to cancel on there website.., so I sent a email through PayPal and because it wasn’t sent from the email address that I was using to log in on there website even though it came from the address where they previously got paid through they were reluctant to acknowledge that I cancelled…. They didn’t send a reminder nor any messages to let me know etc. and waited more then a month to respond demanding payment and threatening with legal procedures straight away… beware and stay away from this website….

6 May 2021
Unprompted review
be2 logo

Reply from be2

Hi Adam, we're sorry to hear this - we can only check accounts linked to the email used on be2, if you use a different email on PayPal we don't see that at be2, this is why we would have asked for the email you registered on be2. If you're still having problems or would like to discuss any outstanding issues please contact our customer service team with as much detail as you can. Email them at be2-trustpilot@be2.com from the email you used on be2. Thanks from be2.

Rated 1 out of 5 stars

Has anyone ever been taken to court for…

Has anyone ever been taken to court for not paying the fees?
David

6 May 2021
Unprompted review
be2 logo

Reply from be2

Hi David, if you want to discuss anything to do with be2 please reach out to our team who will be happy to help, the email is be2-trustpilot@be2.com, thanks from be2.

Rated 1 out of 5 stars

MAJOR SCAM

This is a SCAM going on in many countries around the world (Australia, Denmark, Hungary, New Zealand, Romania, UK, etc.) since at least 2012. There are almost no real people that you can get in contact with. The bogus company under which they operate is BE2 registered in Luxembourg. There is no use in trying to contact this company because you will get no answer. They charge you a small fee for the first month and, starting from the second month of subscription, they take many time more than the fee you agreed to open your account on their website. Recently, they have changed their MO and now retrieve large sums of money from people's bank accounts, even multiple times a month. Once you register, they have your credit card data and have access to your bank account until your credit card expires. You simply cannot end your subscription. Under no circumstance should you send them a request of ending the subscription, sign it and give them your home address. They will start sending at home letters from a so-called "debt collecting company" in order to intimidate you claiming absurd amounts of money. Do not pay them anything, the debt collecting company is just another scam, don't fall for that. They are doing this illegally and they know it, they simply rely on the fact that people scare off easily and pay when they receive such letters. The police or consumer protection cannot do anything because these guys cannot be located anywhere, they operate internationally. If you happen to have registered with "academic singles" or "be2", contact IMMEDIATELY your bank and request the bank to DENY the payment of your money towards the company Be2 because you have been defrauded. Provide the bank proof of the fraud. If you announce the bank in due time (there is a maximum number of days from the day of the payment to Be2 until you contact the bank) they can initiate procedures and get all your money back. If you exceed this period, the bank cannot help you and banks are the only ones to be able to do something. Until you solve this issue via your bank, if you cannot cancel your credit card immediately, set the payment limit to 0. The scammers will try to withdraw money from it every month until it expires. Hope this helps. Beware of any automatically renewable subscriptions, they are extremely tricky and dangerous!

13 April 2021
Unprompted review
be2 logo

Reply from be2

Dear Mary Jane, if you wish to discuss your account with our team, please email the details to be2-trustpilot@be2.com. Regards, from be2.

Rated 1 out of 5 stars

This site will suck you dry

This site will suck you dry. They took my last money which is R1000 on my account, I've sent them an email but I haven't got any response from them. I went to the bank to stop my card and they are still busy with investigations, just hope I get my money back🥺.

9 March 2021
Unprompted review
be2 logo

Reply from be2

Hi Mokgothu Lebogang, if you are still having queries with your bank please reach out to the customer service team so that we can assist; be2-trustpilot@be2.com, Thanks.

Rated 1 out of 5 stars

These guy are a fake

These guy are a fake. Stay away if you don't want to be ripped off. They are like leaches. You have to change your e-mail address to be rid of them.

31 January 2021
Unprompted review

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