British Dental Association Reviews 154

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had great help from Shrinal regarding unscheduled care. In addition other people at BDA have been very helpful too. BDA has been absolutely brilliant in supporting members with the contract change... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of being supported by Alun in a recent employment situation, which was a very low point in my over 35-year career. At all times, Alun was calm, kind and very knowledgeable in advis... See more

Company replied

Rated 4 out of 5 stars

BDA have been an excellent support for me this last year : - loads of help for staff related questions on furlough, maternity and up to date advice and support - they took a petition forward with... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Shabana Ishaq in your employment law team for many years. Running a large practice and having many staff means we regularly need to seek advice on these matters. Shabana... See more

Company replied

Company details

  1. Labor Union
  2. Non-Profit Organization

Information provided by various external sources

We are the voice of dentists and dental students in the UK. We support our members through education, advice, the BDJ publications and campaigning.


Contact info

4.8

Excellent

TrustScore 5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BDA have really upped their game and…

BDA have really upped their game and are fighting for all dentists across the UK. Although maintaing professionalism is important, it was important for the union to become slightly more assertive in order to represent dentists effectively. The softy softly approach didn't work and it is great to see that a new team are fighting our corner.

23 March 2021
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Dentist,

Thanks for your fantastic feedback. We work hard to protect the interests of UK dentists, so it's great to hear that you agree with our approach. We hope to continue getting results for the profession.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Excellent advice on TUPE

I recently required advice and assistance due to being TUPE'd in my employed work from an NHS community post to a Corporate organisation. The adviser was very knowledgeable and brought up and advised on a number of issues I would never have even known to consider. Great service for an employed dentist on the essential membership. Pity I'd have to pay double, to upgrade my membership, to get advice for my 1 day a week self employed role, which makes it unfeasible.

19 February 2021
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Customer,

Thank you for your honest feedback. We are delighted to hear that you found our advice helpful. We do our best to offer great value membership in all tiers.

It's great to hear that you are interested in upgrading to Extra membership. We have looked in detail at the costs associated with each membership tier and the price reflects the benefits offered. We are unable to offer any discounts as we need to make sure we cover our costs. We do hope you understand and would like to take this opportunity to thank you for your support.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

BDA Library

The service offered by the BDA library is outstanding. Requests are dealt with quickly and efficiently. Research, continuing personal and professional development have continued uninterrupted during the lockdowns - thank you.

5 February 2021
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Robert,

Thank you for posting your feedback. Your feedback is much appreciated. The library has worked hard to provide a seamless service during the lockdown. It's great to hear that you have found this useful.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

The BDA has been very supportive during…

The BDA has been very supportive during the Covid pandemic. It has been a source of upto date information and has been very focused in directing the dental profession through this incredibly difficult time. Thank you again to all the staff at the BDA

30 November 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Dr Baig,

Thank you for your support and for leaving us such a positive review. Your comments have been circulated to all staff who appreciated your feedback.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

A great organisation!

Thank you BDA for always being at the end of the phone/email when you are needed. As an expert member I can always be assured of the best advice. During the Covid pandemic so far you have all excelled!

21 November 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Anne,

It's wonderful to hear such positive feedback. Thank you very much! We are pleased with some of the successes we've had for the profession, but recognise that there is still an enormous amount for us to do. We've done everything we can to support dentists like you throughout the Covid pandemic so far and will continue to do so in the future.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Excellent support from Joanne

Excellent support from Joanne, so helpful in dealing with employment issues. Gave expert advice quickly and efficiently. Highly recommend

15 October 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Shaun,

Thank you for your feedback. It's great to hear that Joanne's advice was helpful and efficient. Thank you for recommending us to others too.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

The BDA team

The BDA team, managed in my case by Alun McLean, have been superb in negotiating with my employer and supporting me throughout my ill health retirement process. I can not thank them enough for what they have done for me. A truly brilliant service that I cannot recommend enough.

5 October 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear James,

Thank you for taking the time to post your feedback. It's great to hear that you have found Alun's support valuable. Thank you for recommending us to others.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

The BDA has issued so much helpful…

The BDA has issued so much helpful advice, as a dental student. It is a very supportive organisation.

1 October 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Nikita,

It's fantastic to hear that you have found our advice supportive and helpful. Thanks for taking the time to feedback - this is much appreciated.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

BDA were extremely professional and…

BDA were extremely professional and efficient in dealing on my behalf

29 September 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear J Salim,

Thank you for taking the time to post your feedback. It's great to hear you found our service professional and efficient. We are happy to help!

Best wishes,

British Dental Association

Rated 5 out of 5 stars

The employment relations officer…

The employment relations officer provided support in a professional and empathetic manner. The knowledge of all the available options and the opportunity to discuss these gave me a sense of peace and confidence in how I wanted to proceed. My sincere thanks to Joanne.

23 September 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear B.S.S,

Thank you for taking the time to feedback to us. This is much appreciated. We are here to support members throughout their careers, so it's great to hear that Joanne was able to support you in your time of need. We wish you all the best for the future.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Great assistance with maternity pay issue

Received comprehensive advice from Joanne at the BDA regarding my maternity leave and pay. I received very quick replies and all information was given very clearly. Very grateful for her assistance as it meant I received my full entitlement. Thank you!

12 August 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Katie,

Congratulations on your pregnancy! It's fantastic to hear that we have been able to offer quick and clear advice to support your maternity leave. Thanks for taking the time to leave us a review. All the best for the future.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Superb support and advice fromthe…

Superb support and advice fromthe employment relations team, very grateful

6 August 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear James,

Thank you for taking the time to post such positive feedback. Our advisors will be pleased to hear your comments. Thank you for your membership and your support.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

From the start of the pandemic the BDA…

From the start of the pandemic the BDA has been very proactive in providing information and updates as government policies developed.
A trusted source for me, helping me structure the my practice during the triage and then return to work phases.
A reassuring support.

6 August 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Mr Clifford,

Thank you for your glowing feedback, this is very much appreciated. Throughout the pandemic we have worked tirelessly to support the profession in every way that we can, so it's fantastic to hear that you have found this reassuring and helpful.

Best wishes,

British Dental Association

Rated 2 out of 5 stars

Do the BDA look outside of London?

I dont think the BDA look outside of London and help manage the msaller practice or stand for what we need to deal with.

4 August 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Dr Adlard,

Thank you for your feedback and your continued support as a member. It is important for us to hear your views as this helps us to shape our service moving forward. We carry out detailed market research and plan our support for dentists based on this. As a result, we have an extensive offering for practice owners. However, if there is something in particular that you would like us to offer for smaller practices, we would love to hear about it. Or if there is additional support you need in any other areas, please feed this back to us too. You can email us at: advice.enquiries@bda.org. Our members are at the heart of everything we do, so we look forward to hearing from you.

Best wishes,

British Dental Association

Rated 3 out of 5 stars

I feel alot of times the advice given…

I feel alot of times the advice given is related to England and not Scotland.
Also sometimes the advice is quite vague.

30 July 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Maqsoom,

Thank you for taking the time to feedback to us. I'm sorry to hear that you are not completely happy with our advice. We do our best to pass on as much information as we have available at the time. If there is anything we can assist you with further, please do email us on advice.enquiries@bda.org.

We appreciate your comments about Scotland and will take these on board. To help improve our service, we have passed this information back to our Director for Scotland. You may also be interested to hear that we have recently developed a Scottish version of the BDA’s return to practice toolkit which aims to complement the “official” guidance that was issued by the Scottish Dental Clinical Effectiveness Programme.

We thank you for your membership and continued support.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

I have been one of your member since…

I have been one of your member since 2000
I am very pleased and really appreciate all your hard work in all aspect.
Many Thanks

30 July 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Dr Ramzani,

Thank you for your support for all these years and for leaving us such a positive review. We appreciate your feedback.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

The BDA really stepped up during the…

The BDA really stepped up during the Coronavirus pandemic. I hope they continue to represent dentists in the same dedicated manner in the future.

29 July 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Dr Douglas,

Thank you for your comments. Your feedback is much appreciated. We are fully committed to supporting the profession and will continue to do so in the future.

Best wishes,

British Dental Association

Rated 2 out of 5 stars

Lots of rhetoric but sadly no success

I do appreciate that the BDA have tried but sadly they have completely failed totally private dentists. We continue to have no help during this pandemic apart from furlough of our staff.

28 July 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Nick,

Thank you for taking the time to post your feedback. Like you, we have been deeply disappointed at the support the Government has offered to private dentists throughout the pandemic. We have pressed hard for further support and, as your trade union and the voice of UK dentists, we will continue to do so moving forward.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

You have consistently answered every…

You have consistently answered every question I have asked , and continue keep me informed , thank you

28 July 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Sally,

Thank you for posting your review. It's pleasing to hear that we have been able to support you with every query. We will continue to keep you up to date and informed with new developments.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Extremely helpful throughout the…

Extremely helpful throughout the current pandemic, ofdering loads of advice and excellent toolkit to help us return to work safely.

28 July 2020
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear NC,

It's great to hear that you have found our advice useful throughout the Coronavirus pandemic. We have worked hard to support the profession, so your feedback is appreciated. Thank you for posting your review.

Best wishes,

British Dental Association

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look