Bbrmodelstore Reviews 

I have been buying BBR models for over 40 years. For the past two years, I have also purchased models directly from BBR. My experience with their customer service has been extremely poor. Limited-edition models are delivered without the certificate of authenticity that was shown in the promotional materials. Furthermore, the invoice from BBR confirming the purchase is also missing. Their customer service team is incredibly arrogant and suffers from a complete sense of self-importance. The models are no longer manufactured in Italy as they once were; instead, they are produced in China—a low-cost manufacturing hub. Overall, BBR frequently runs special promotions for "limited-edition" models that are nothing more than a rip-off. They might simply change the color of the brake calipers or the rims and then market the result as an "exclusive new model." I had to go through a great deal of stress with BBR just to obtain the certificates I was entitled to. That is no way to treat customers. Every single salary paid to BBR’s employees comes 100% from us—the customers—and no one else; yet, it seems no one at BBR even grasps that fact. Thanks a lot, BBR.

BBR in Italy is incapable of handling criticism. When purchasing models, you do not automatically receive the promised certificates, nor do you get an official invoice for the delivered items from BBR, despite repeated requests.
Ultimately, your customer account is deleted without any notification. Furthermore, the company manufactures its models in China using the cheapest possible methods—a fact BBR discloses only in tiny print. At the end of the day, the customer is treated like a supplicant with absolutely no rights—treated like dirt, in fact. If I, as a customer, do not even have the right—guaranteed under EU law—to receive a proper invoice, then BBR should just close up shop. It is the most disrespectful company I have ever dealt with in my 63 years. Thanks a lot for that, BBR; now I understand why delivery times are so long—the models have to be shipped from China to Italy. This bears no resemblance to the BBR I used to know. BBR would be better off moving entirely to China. Thanks, Olaf Schmidt.

Craftsmanship at the boundary between scale model and art object
I've been collecting 1:18 resin models for years and had the chance to compare BBR against other high-end manufacturers. The level of detail on their ultra-limited series — runs of 10 to 50 pieces — is genuinely hard to match at this scale. Finishes, proportions, and interior detailing justify the premium positioning.
The certified numbering policy and documentation included with each piece add real substance to the product as a long-term collectible asset, not just an aesthetic object.
Owning their reproduction of Enzo Ferrari's personal 330 GT is a genuinely moving experience — the kind of emotional connection that no mass-market product can come close to delivering.
The only honest limitation is accessibility: the most interesting releases sell out extremely fast, and sourcing out-of-production pieces means going through the secondary market. But that's inherent to the product's nature, not a flaw.
For anyone looking beyond mass-market diecast: the absolute benchmark in Italian scale modelling.

I ordered a model (Order No. 315009) that arrived damaged. I returned it, and BBR accepted the return via collect shipment (they paid for the return), but they did not refund the original shipping cost (€54.97).

The product refund was also delayed despite multiple follow-ups. Communication was poor and mostly unhelpful — brief replies that failed to address my questions.

I also have a €50 pre-order (Order No. 282643) from July 2024 that has never been fulfilled or refunded.

Very disappointed in the overall service, especially for a premium-priced brand.