Bazta.com Reviews 

1,230
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about unexpected monthly memberships and clarity issues during checkout. People also experienced unexpected recurring charges on their personal bank statements and occasionally received incorrect items or wrong colors in the mail. Though some customers faced issues with subscriptions, a few reviewers were happy with the quality of the products and mentioned that deliveries arrived safely and on time. Consumers also noted that the initial ordering process was very straightforward and company communication was quite helpful when placing purchases online.

What people talk about most

Subscription

Customers consistently note negative experiences with subscription services, reporting that they were... See more

Product

Reviewers highlight ambiguous aspects of product purchases, with opinions varying widely among consumers.... See more

Order

Users describe negative interactions with order processes, frequently highlighting unexpected recurring fees.... See more

Payment

People report negative experiences with payment, highlighting unexpected subscription fees charged monthly.... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing frustration over unexpected monthly... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I’m sent a reminder to leave feedback on a parcel that wasn’t delivered with the following information: Delivery failed – size or unexpected issue. Three days later I have no update, as it’s... See more

Rated 1 out of 5 stars

Fraudcompany! They have been charging me double "membership" for several months! Noticed and cancelled my membership in january. Since then I have been trying to get my money back, but it seems hopele... See more


Company details


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2.4

Poor

TrustScore 2.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 1 week

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2.4

All reviews

(1,230)

442 reviews in the last 12 months

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Rated 1 out of 5 stars

do not buy from this website! its a scam!

it would be zero rating, however you cannot put no star. placed an order in january, never received it. sent numerous emails to customer service, - no reply. complete scam! luckily i only spend £30. i should have read reviews before placing the order.
i only just found they are charging me £9.95 per month without permission!!! i am fuming! i blocked them everywhere!

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, do not buy from this shop.
In small prints, you accept a monthly charge for a subscription you have never asked for, after the first purchase.
They will never refund you or reply to your email.

6 September 2025
Rated 1 out of 5 stars

Do not buy anything from them.

Do not buy anything from them.

I bought something a few months ago and it arrived on time. However I just happened to check my bank statement and they’ve been taking 14.95 off me every month for some membership I never signed up for. Absolutely scandalous

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Bad Delivery Service

For three days now, I've recieved a message that I missed my parcel, despite being at home all day. Today, I stood at my front door, watched the delivery man drive up, park infront of my house, take a picture of the neighbour's door, and drive away, upon which I recieved a message that I missed my parcel. I was standing at my door the entire time. That is completely unacceptable. Even if they had the wrong address, they should've at least gone up to the door to knock on it, which the delivery driver did not do. He didn't even get out of his car. I'd called the company, and hadn't gottem an explanation, nor a way to help me. DPD is not a good company to rely upon when it comes to delivering parcels, as it has many complaints of the same happening to other people. Please take this into consideration.

23 February 2026
Rated 1 out of 5 stars

I bought a cheap product in January. Then they charged more…

I bought a cheap product in January. Now I noticed that there had been two attempts to charge my credit card yesterday for €14.95. However, the charges in question were apparently rejected by Visa. Looking at the bank statement, the original purchase was charged correctly on 11.1.2026, i.e. €16.92. The next charge was on 25.1.2026, without my knowledge, for €14.95.

Be careful not to order from this company, because you will become a monthly member without knowing it. A complete scam.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Even 1 star is too much for them

Even 1 star is too much for them. Thay are scummers and I wish one day they will pay for it.
And for me it will be the lesson TO READ EVERYTHING YOU CAN READ before bying.

22 February 2026
Unprompted review
Rated 1 out of 5 stars

Bazta unauthorised debit from debit card.

I bought some items from Bazta and was not delivered as it was sent to Ipswich instead of London on 22/1/26(Delivery date). I contacted them to redirect it but they said DPD will not do it once delivery is in transit. They told me last week(6/2/26) that they've processed the refund through their support ticket. Only to find out on Monday the refund was not done but they have debited my account again for an amount of £9.95. Can someone look into this and refund the Original amount of £9.88 and the £9.95 that was debit for not purchasing anything from you. This is wrong you can't debit someone's card for non purchase. Please refund both payment(Non delivery, and the one you've taken for nothing). I raised a support ticket on Monday and nobody has replied.

Louise

16 February 2026
Unprompted review
Rated 1 out of 5 stars

scammers

scammers! My order has not arrived. And they want to deduct even more money from my account. Do not order from here!

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware! A totally unscrupulous company.

Buyer beware! A small one off £6 purchase ended up costing much more due to a sneaky subscription charge they include. They successfully took another £9.95 from my account but then I stopped using my account and left it with just a £1.00 figure so a further 4 attempts by them to charge an additional £9.95 per month failed. Think about it… A further £49.75 could have been taken for just a £6 purchase. My card supplier said closing the account was the only way to prevent them from taking more.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Fast efficient service

Fast efficient service, best price for the product. Item arrived in perfect condition, packaged well. Highly recommend this company and would definitely purchase from them again.

7 February 2026
Rated 2 out of 5 stars

Failed delivery?

I’m sent a reminder to leave feedback on a parcel that wasn’t delivered with the following information:

Delivery failed – size or unexpected issue.

Three days later I have no update, as it’s a small parcel size can’t be the issue?

Why send out a reminder for a service rating when you haven’t delivered anything and given no update as to why it wasn’t delivered?

5 February 2026
Rated 1 out of 5 stars

Be aware Hidden monthly membership included in product purchase!

Purchased cleaning supplies the middle of last year and while I did receive the order, I was also signed up to a membership without my knowledge or consent and charged monthly for the past 6 months. Had i not noticed the charge on my credit card statement it probably would have continued as there was no email correspondence except for the initial purchase. I emailed them a cease and desist and they instructed me to log into my account and cancel the membership. Had to create an account to cancel the membership. This tricking customers into a monthly membership is a very dishonest business practice and I do not recommend this company at all.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Beware/scammers

Beware! Scammers!
Do not buy from this site. On the site it will put up items for sale or as "deals", but then when you purchase them they underhandedly sign you up for a membership that deducts you way more montly and continuosly until you descover it and activly cancel the membership. In short, they deduct your card monthly without permission. It is unclear what this membership is for since you just get that deal for the first purchase and there are no other membership prices on their site.
Pure scam and they have been reported both to police and the bank by me.

9 February 2026
Unprompted review

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