Always pleasant staff. One issue not related to No Birds - disappointing that the Sydney Airport has moved the shuttle bus station so far away from the terminals. Wondering if feedback can be given.... See more
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Review summary
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Reviews shaping this summary
Yes the price is important, and yours was fair. We hired a Mitsubishi Outlander for the family to enjoy an excursion around parts of NSW, and it was also important that the mileage was unlimited alt... See more
From booking the car, pick up and drop off car , the process was easy and efficient. The staff receiving telephone calls and reception were helpful in particular staff at reception that assisted me wh... See more
Company replied
Great and straightforward service. One small but impactful suggestion. It will be great if you have a whatsapp number for us to call for shuttle bus. Many international guests have affordable roaming... See more
Company replied
Company details
- #1 of 8 best companies in Car Rental Agency
- #1 of 14 best companies in Car Accessories Store
Written by the company
Weekly rental rates from $41 a day! Long term rental rate from $39 a day. Expect no hidden fees and no unpleasant surprises with No Birds. Save real money with car hire in Sydney and Perth. A fleet of over 3,000 new Toyota, Mitsubishi, Hyundai, Kia & Suzuki. For Bookings Visit: www.nobirds.com.au
Contact info
180 William Street, 2011, Woolloomooloo, Australia
- +61293603622
- web@nobirds.com.au
- bayswatercarrental.com.au
4.8
Excellent
60K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Excellent customer service
Excellent communication and customer service from the Sydney Airport team.
11 June 2026
Easy and great service
Easy and great service! Would highly recommend when you are in need of a short term or long term rental.
29 January 2026
Seamless pick-up!
13 June 2026
Just how car rental should be
Fuss free booking, collection and return processes. Friendly staff. Well kept car with reasonable price. Everything that a car rental experience ought to be.
20 June 2026
Helpful and efficient to take charge of…
Helpful and efficient to take charge of a vehicle, but surprised and disappointed that I was taking a risk in the event of a substantial compensation claim against me. Such a condition of potential damages is not made clear until taking delivery of a vehicle.
12 June 2026
Reply from No Birds
Thank you for your feedback.
We are pleased to hear you found our team helpful and the rental process efficient.
We are sorry to learn that you felt the liability terms weren't made clear early enough.
We aim to provide transparent information about rental conditions and liability throughout the booking process and at vehicle collection.
We appreciate your comments and will use them to review how we communicate this information to ensure its as clear as possible.
We hope to have the opportunity to welcome you again.
Regards
Nobirds
Very good service
Very good service. I forgot my etag in one of the car rental and they send it by mail to my address. Great customer service 👍
7 June 2026
Great affordable car renting experience
The pick up from Perth Airport to No Birds (Kewdale) is easy. The car collection process was smooth and the staff were very helpful and friendly. The instructions and advice given were very clear. The Mitsubishi Outlander car is clean, new and fuel efficient. The car return was also smooth and efficient. The cost of the car rental with inclusion of damage waiver was attractive. The online car rental reservation is easy and we can customize our selection. I will rent with No Birds again when in Perth Australia😀.
19 June 2026
Great service
12 June 2026
Value for money for a city car
Value for money for a city car, clean and efficient car, helpful pick up and drop off staff.
16 June 2026
Great car. Great customer service
Very clean new model car. No Birds was able to accommodate an earlier collection time which was very helpful.
19 June 2026
Very efficient company
Very efficient process to book, collect and return the car. We also needed to extend our car hire twice, fantastic service and the hire was extended as we required on both occasions over the phone. Our car was clean and ran perfectly. Very happy customers.
18 June 2026
The car was prebooked for the 29th May…
The car was prebooked for the 29th May and when we went to pick the car up from Mascot Depot it was quick and easy and we got the car we requested. Staff also helped us connect our phone to the car GPS so we could navigate our way to the North Shore suburbs with ease.
9 June 2026
Everything was simple and smooth from…
Everything was simple and smooth from pickup to drop off.
12 June 2026
Car suited our needs perfectly
Car suited our needs perfectly. Pick-up and drop-off was smooth and efficient.
11 June 2026
Great fuss free experience renting a…
Great fuss free experience renting a car with No Birds. We were given a car with a ignition issue initially and requested to change to another car. It was done on the spot. Car was in good condition.
12 June 2026
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