Baystar Reviews 15

Baystar just serviced our underground heat system and we couldn’t be happier. John, the engineer, was thorough, professional, and a real credit to the company. So pleased we chose them!

Baystar has just completed a air source heat pump installation at my property. The job was started and completed on time. I was always kept informed on progress. The team were hardworking, diligent and really considerate. This is a company that really cares about its customers and doing a great job.

Professional advice and install of my heat pump (and new upgraded radiator system). Now 2 years in. Happy with 2 annual services done by Baystar and all working great.

I have been dealing with Baystar for the pass month and have seen they are very organised and have a great track record with highly qualified engineers and office staff. I would 100% recommend for anyone to use this company for there heat pump installs

Very helpful great service, THE ONLY ONE....

We approached Baystar after a recommendation and they have been very very helpful throughout installing both PV and Heat pump system. Unlike UKPN who are still sitting with their head in sand over the ability to export back to them without shutting our system down!
Whilst there have been a couple of teething problems everyone at Baystar has done their best in resolving them. We even had an engineer call in on Sunday on his way back from Cornwall

Everyone at Baystar is knowledgeable, friendly and helpful. Ours is a big project and we did have a few teething problems, but we have been very happy with the site support and ongoing customer care.

Approached Baystar for Solar and ASHP services. The communication and planning has been excellent. Met with onsite representative recently to discuss all options and came up with an excellent plan for the ASHP location. Very pleased overall and look forward to the installation once our house build gets to that stage!

Excellent in every way. From the ease of making the appointment through to the clarity and professionalism of the engineer in explaining what needed doing to the heat pumps and the underfloor manifolds.

Everything with Baystar is seamless. The efficiency of all the office staff in managing calls and putting us in contact with the correct staff through to the faultless Service team. The service teams time keeping for call outs is impeccable. Their willingness to interact and explain issues is very reassuring.

I've worked on a number of projects with Baystar and they are always professional and the standard of work is extremely high.

From designing, installing, maintenance and service Baystar are one of the best in UK.

Baystar completed the installation of an air source heat pump and solar PV on our house.
It's all working very well, Baystar were very good at managing the supply chain issues and delivering on site.
Very happy with the system

Excellent, professional and knowledgeable service may be anticipated from Baystar, in a renewables world that as developers, still feels like the wild west! We feel that both your personal service and that of the broader team towards us earlier this year, respecting and aiding our former client, has been exemplary. Experienced servicing followed, simply streets ahead of others with whom our business has worked, as early adopters, since 2009.

Baystar were exceptionally efficient in resolving two problems with my heat engine in very cold weather in February 2023, and persevered with their visits, until there was a satisfactory result. Another supplier had simply been sitting on their hands for several weeks and I was very grateful indeed to have my heat restored! Highly recommended.