BAXXIS Reviews 178

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their durability and appealing designs. Many people appreciate the wide selection of stylish phone cases that offer great protection. The customer service is frequently described as very helpful, responsive, and professional, often resolving issues quickly and effectively. However, some customers also noted that delivery times were often longer than expected, with some experiencing significant delays, especially during promotional periods. A few other people also felt that tracking information was sometimes unclear or that there were occasional issues with product defects upon arrival.

What people talk about most

Product

Consumers are highly satisfied with the product quality, often describing items as beautiful, strong, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent quality,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many expressing dissatisfaction over long... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction with their... See more

Customer service

People report positive experiences with customer service, highlighting their fast replies and helpfulness.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website is brilliant & easy to use. The quality of the photo's showing a high level of detail is impressive. Good communication from order to delivery. The only issue for me was that ll of the tra... See more

Rated 4 out of 5 stars

Second time ordering from Baxxis! Me and my friends love to bulk order from here. Lovely designs and the case does the job perfectly for our clumsyness ;) Shipment takes some time, especially i... See more

Rated 4 out of 5 stars

It's a great product. Good quality and nice designs. And the price is better than comparable competitors. The order just took much longer than what is promised the website. The costumer service answer... See more

Rated 5 out of 5 stars

Bought from Baxxis multiple times and have 0 complaints about anything - fast shipping, responsive support team, and most importantly, cases are excellent quality. Recently bought a green gleam case... See more


Company details

  1. Fashion Accessories Store

Written by the company

Baxxis creates stylish and protective phone cases that are handcrafted with care and made to order. Each case features a durable dual-layer design for strong protection without sacrificing style. Loved by thousands of happy customers, Baxxis is all about combining design, quality, and individuality in every product.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

178 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love the cases!

The quality of the cases are great! I LOVE them. The shipping took a bit longer than expected but it had to be delivered to another country so i dont blame them.
I highly recommend it <3

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love this case

Absolutely love this case! The MagSafe is the most secure that I’ve ever tried! Fits perfectly in the car!
And the design is a perfect match with my style!
I’m very glad that I got one baxxis 🤍

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Great quality, good prices and very helpful team

As a first time customer I loved the quality right away. The prices are a bit cheaper than other brands, which is a huge plus if the quality is still this good. I needed help from their customer support team and they were very helpful, kind and accommodating. Will order from them again for sure!!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Very nice cases

The designs are really nice and the quality is really good also! With the offer of "Buy 2 get 4" it is very interesting.
The time to receive the order was a bit long but I received a partial refund of the order so the customer service is super great as I didn't ask for it :)
I really recommend their cases !

15 April 2026
Unprompted review
Rated 4 out of 5 stars

Great phone cases and great customer service

Great phone cases and great customer service as well. I emailed them to ask about a return possibility and they responded within a day. Obsessed with the phone cases I received and the quality is amazing. Only thing about the returns is that you do have to cover the costs for that yourself. But overall, I had a great experience with Baxxis!

28 April 2026
Unprompted review
Rated 3 out of 5 stars

case is good, delivery not

I like the case, but it took very long to come in even though they claim that they are very fast with delivery. I do really like the product.

16 April 2026
Unprompted review
Rated 4 out of 5 stars

Great smartphone cases at a good price

Great smartphone cases at a good price. Very solid and sturdy cases that can easily compete with a more expensive brand I previously had. Shipping does take a bit longer, though. However, after contacting customer service, I received an additional discount on top of the “buy 4, pay for 2” deal because of the delay. Overall, I’m very satisfied with the quality of the cases.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently ordered phone cases from…

I recently ordered phone cases from Baxxis and I am very happy with my purchase.

The delivery took quite a long time (about one month and two weeks), which was a bit disappointing at first. However, the customer service was very helpful and responsive throughout the process. They even resent my order and offered a partial refund, which I really appreciated.

When the phone cases finally arrived, they were absolutely worth the wait. They fit perfectly and the quality is excellent. The designs are also very beautiful.

Overall, I had a positive experience thanks to their good customer service, and I would consider ordering from them again in the future (hopefully with a faster delivery next time).

9 April 2026
Unprompted review
Rated 4 out of 5 stars

Long delivery, but extremely good quality and very cute cases!!

I ordered 4 phone cases (2 for me, 2 for my friend) and I have had a great experience so far! We got a matching animal phone case and our phones look so cute together :) My phone feels very protective now, and I even dropped it pretty heavily on some concrete a couple days ago and not a single scratch luckily😅 The only issue I would say was that the order took quite a while to come in, I waited about 3 weeks which was longer than I was expecting. But I got a really nice email about the delay, and by the time the cases got to me I was really pleased about them! So all in all, a very pleasant experience ;)

2 April 2026
Unprompted review

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