Batterysharks Reviews 289

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Asked for a quote in their online store, got a quote answer back via email with no part numbers, just a total including shipping. Then it took 4 days to get them to answer the phone so I could order f... See more

Rated 1 out of 5 stars

Bought 30 replacement UPS batteries a little over a year ago, last one just failed this week. Also the customer service rep I spoke to when initially placing the order was a bit rude when asked if the... See more

Rated 1 out of 5 stars

Would rate lower if it was possible. Customer Service is a JOKE. Asked the supervisor to speak with someone in management, he refused. Ordered batteries 5/9/2023, still have not received them. Cal... See more

Rated 1 out of 5 stars

Called customer service to verify they actually have the battery I need in stock since it doesn’t show they sell it on their website but Amazon says they do. The guy refused to check saying if it’s on... See more

Company replied

Company details

  1. Battery Store

Information provided by various external sources

Batterysharks.com offers sla battery, sealed lead acid, alkaline, nicad, and lithium replacement batteries for your emergency lighting, ups, fire, security, scooter, wheelchair, and other needs.


Contact info

1.8

Poor

TrustScore 2 out of 5

289 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The battery won’t hold a charge

The battery won’t hold a charge
It is dead
I just got it
I want it replaced
Mike
1845 wexwood lane

18 January 2019
Unprompted review
Batterysharks logo

Reply from Batterysharks

Hello,

The way to address a warranty claim is by contacting us over the phone or email.

We offer warranty with all our products and this warranty covers all the expenses.You can follow our warranty procedure.

Thank you.

Rated 5 out of 5 stars

Super fast shipping!

Super fast shipping, great price compared to everyone else (including you know who) and exactly as described. Got my UPS up and working again at fraction of the cost of replacing it.

18 January 2019
Unprompted review
Rated 5 out of 5 stars

Off grid Solar system

I have a small off grid Solar system, I have been using your batteries for. So far I have purchased 16 of your batteries over the last four years and only had one that failed ( that you replaced in three days with no hassle ). I plan on buying 6 more for my 24V system to end up with a 2200ah system, These batteries have been serving me great well over these few years. I strongly recommend Batterysharks batteries for your use.
A. Wagoner
Michigan

18 January 2019
Unprompted review
Rated 5 out of 5 stars

Best Place for Batteries!

Found this site while searching for a battery for my old Honda Sabre. Wanted an AGM battery and Batterysharks had what I needed on sale! Got an excellent battery that fit my bike perfectly, great price and FAST delivery. I'll be back.

18 January 2019
Unprompted review
Rated 5 out of 5 stars

I ordered and received a battery for my…

I ordered and received a battery for my Harley Davidson V Rod at a quarter of the price and anyone else wanted to charge me the battery is in excellent shape works great arrived quickly well packaged thank you battery sharks

18 January 2019
Unprompted review
Rated 5 out of 5 stars

Better than Amazon!

Best prices, great customer service, fast shipping. All of my shopping experiences with BatterySharks has been a top-notch experience. (Even better than Amazon).

18 January 2019
Unprompted review
Rated 5 out of 5 stars

Battery Sharks had the batteries I…

Battery Sharks had the batteries I needed to get one of my UPS units functioning again, and at a reasonable price. Shipping was fast, except for the USPS, who managed to take 24 hours to move the batteries the last 40 miles to my home, but that's certainly not Battery Sharks fault.

18 January 2019
Unprompted review
Rated 2 out of 5 stars

Purchased a battery for 30 dollars…

Purchased a battery for 30 dollars which was ok thought I found a new battery course next week raised all prices by 50 percent deceptive business.. rebutal. all your atv batteries went to 49.95 plus shipping..hell I can buy it for less than that locally..

18 January 2019
Unprompted review
Batterysharks logo

Reply from Batterysharks

Hello,

We carry a lot of different battery brands and the prices are different for the different battery brands.You may take that under consideration prior purchasing.

Thank you.

Rated 5 out of 5 stars

The customer service was great

The customer service was great and answered all my questions. I will most definatly order from battery shark in the future. The shipping process was a little delayed but when I called the customer service person was understanding and followed up to make sure I got my product.
Thank you again for taking care of me as a customer. It is actually nice to be treated as a human being.

18 January 2019
Unprompted review
Rated 1 out of 5 stars

I still have not received my battery…

I still have not received my battery cause it wasn’t sent to my apartment, where I usually get mail, it was sent to some USPS box and even with a tracking number it doesn’t say tinwhat post office. I emailed Batteryshatk and all they gave me was the tracking number. So what do you think my report is for battery shark?

18 January 2019
Unprompted review
Batterysharks logo

Reply from Batterysharks

Hello,

Thank you for your feedback.

We are shipping the packages to the address provided by you when you file the online ordering form.If there is any discrepancy we need to be notified prior shipping.

Thank you.

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