Battery Group Reviews 4,787

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 159 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the competitive pricing, often finding products significantly cheaper than elsewhere. Many people also appreciate the speed of delivery and the professional, efficient service they receive, with some noting that items arrive well-packaged and on time. The quality of the products, particularly batteries, is often praised, with many finding them to be a perfect fit and performing well. However, some people were dissatisfied with certain aspects. There are occasional reports of faulty products, issues with orders not being fully packed, or items arriving damaged. A few customers also experienced problems with delivery, including items not arriving as promised or being delivered incorrectly. Additionally, some reviewers expressed frustration with customer service, citing a lack of responsiveness or difficulty in resolving issues like faulty batteries or incorrect product recommendations.

What people talk about most

Product

Consumers find product quality and suitability to be ambiguous. While some reviewers praise fast delivery,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast delivery times, with... See more

Service

People report ambiguous experiences with service. Many customers praise the fast, efficient, and professional... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised the quick delivery, with orders... See more

Price

Reviewers highlight positive aspects of price, with many customers praising the competitive pricing and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I heard a lot of issues, however I purchased my car battery online with no issues. Battery was delivered within a few days. Updates/clarity could be slightly better, but had no issues. Thought I would... See more

Rated 4 out of 5 stars

Best price Delivery on time Top quality batteries Polite Service Minor hiccup over Jersey GST vs UK VAT resolved AMICABLY to my satisfaction. Well done!

Rated 5 out of 5 stars

Excellent service as usual. With them being local to me I always arrange to collect and their range and prices are second to none. Hayley in customer services handled my price match query and I was... See more

Rated 5 out of 5 stars

Ordered this battery for my old RAV4 VX which has a lot of electrics on it, including satnav, dvd players, air conditioning and such like, replaced my battery after 5 yes with the same make. It fits l... See more


Company details

  1. Auto Parts Store
  2. Auto Machine Shop
  3. Battery Store
  4. Car Battery Store

Written by the company

Welcome to Battery Group! We distribute a wide range of batteries from brands such as: Duracell, Panasonic, Varta, Energizer, Tadiran, Saft and many more. Our ethos is to create a customer focused environment where you can find, purchase and enjoy the products you need to make sure you, and your equipment remain switched on. So let us switch off stress and browse our range of batteries.


Contact info

3.4

Average

TrustScore 3.5 out of 5

5K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Really happy with my order

Really happy with my order, and the delivery came quickly. The car battery was perfect for my car and has a warranty, so I am content with it. I can recommend BatteryGroup :)

24 November 2025
Rated 5 out of 5 stars

A very high level of imformation.

A very high level of relevant information with plenty of choices and prices lower than ebay.
Good communication and very speedy delivery I have brought plenty of batteries over the years never come across a better seller than these.

24 November 2025
Rated 5 out of 5 stars

First Class

Ordered motorcycle battery late afternoon. Delivered the following day by early afternoon with standard delivery. Excellent customer service and good prices.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

“Bought a car battery from Battery Group. The customer service was exceptional, especially as we had to cancel an order and reorder the battery again. Everything was handled quickly and professionally. Thanks again, Amber!”

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Reliable supplier

Ordered some AA batteries from this company.
Delivery was quick.
I had a hiccup in that not all the order had been packed so a pack of 10 was missing.
no problem!
A quick email and they got another set out to me asap.
Very good service!

15 November 2025
Unprompted review
Rated 5 out of 5 stars

Very competative price

I purchased a Bluetti Charger 1. Very competative price for an item which is considerably more expensive elsewhere. Very quick delivery and good comms.

7 November 2025
Unprompted review
Rated 2 out of 5 stars

Late Delivery and to the wrong address!!

I required a quality replacement car battery urgently.
Ordered a Varta and paid £22.95 for next day delivery.
Only when I had placed the order did I find out that DPD were the delivery company. Not only did they NOT deliver it the next day, they delivered it to the WRONG address 200 metres away. If I had known DPD were the delivery company I would not have placed the order with Battery Group.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Exactly what was ORDERED at an…

Exactly what was ORDERED at an Excellent PRICE
with an amazing Expeditious SERVICE delivered Exactly within TIME FRAME 👌

THANK YOU BATTERY GROUP
Be assured I will recommend you to all and sundry I meet who needs a new battery!

25 October 2025
Rated 1 out of 5 stars

************DO NOT USE ********

************DO NOT USE ********
Refusing to honour warranty
Faulty battery supplied and will not process refund . Please read all the negative reviews and realise there are reputable companies out there
Please do not use …….

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Most unhelpful company.

Ordered a motorbike battery and they sent me the wrong size and refused to take it back and they were most unhelpful in resolving this issue,I,m now stuck with a battery I don't need,avoid this company try Supac Merthyr Tydfil Wales cf48 3td who were more than helpful and supplied me with the right battery unlike batterygroup.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Had car trouble on a Sunday

Had car trouble on a Sunday. Ordered a new battery online on Sunday and received it on Tuesday.

Slick service and the price was fantastic too.

14 October 2025
Unprompted review

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