BatteryClerk Reviews 

Being able to add a PO number to packing slip

Great experience. Great price. Delivered exactly on the estimated date. Very happy overall

Thank you for your professional service!

I would NEVER buy from them again! Their prices might be lower than some others, but their shipping and customer service were a nightmare for me! It took me 10 days and 2 shipment requests to actually get my batteries! The first set they sent with FedEx who claim they lost them and the second set they sent via UPS, after my demand to use another carrier, who also told me there was trouble with the package because the label fell off the box - I'm sure that is what happened with the first order of batteries! Someone in the shipping department isn't doing their job right or using faulty labels. Ivy in customer service stopped answering my emails asking where my PAID shipment was and why they weren't doing anything about it!! NEVER again will I go through the hassle of using this company!

So far so good. Just waiting to see if they’ll take a full charge.

They promise 2 day shipping but you receive tracking over a week later. No way to contact them either. Some phone that noone but a robot answers. I would have never purchased here with these slow shipping times.

I ordered 2 batteries for my vacuum cleaner. My order was processed, my credit card was charged. The next day My order was cancelled and my credit card was refunded with absolutely no explanation. I checked the website, the batteries were still for sale but At an increased price. I was told that they had made a pricing error, and that I could re-order the batteries at the new price. I think that if a company advertises a product at a certain price, they should be obligated to sell it at that price and should not have the right to arbitrarily change that price after a sale has been made.

The site was very easy to navigate. The replacement battery was perfect. The communication about shipping and delivery was on point.

Battery was received and was perfect fit and performs well so far, too cold 🥶 to ride. Reason for 4 rating was I wanted to take advantage of free shipping by buying another battery for other bike and was $10 shy. Thought I could get extra AAA, AA, C or D batteries but nothing available. I'll probably get battery for other bike later, ugh and pay shipping...

On march 10th we ordered 2 replacement batteries for our jumper packs. Shipping was late by 2 days. Only received ONE battery in a damaged package! When I reported it the ticket got closed saying order was delivered!! The box wasn't even big enough to fit 2 batteries in! Meaning, this was INTENTIONAL on the companies part!! I don't know who got a battery at my expense but it is absolutely bull!!!!!! We will not be using this company again

The battery doesn’t work and been waiting a few days for a return label to ship it back.

Easy to order. The right part was delivered. Fast delivery.

I received battery quickly. It will be the 2nd time I ordered it (1st 3 yrs ago). I havent opened or used it yet, but thank you for the prompt and easy service.