Batterie-Velo-Electriques.fr Reviews 

2,343
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very clear and easy to understand web site,very good competitive prices, battery arrived brand new from Bosch (in Germany ) 5 days from placing order. Very happy my wife's bike running like new.

Company replied

Rated 5 out of 5 stars

Fast delivery and a good price. Unfortunately I had to return the battery as the bike was dead! The return process was very easy too.

Rated 3 out of 5 stars

The Battery arrived near empty and is not charging. The customers help takes days to respond I have no answer to my las post ( been two days since i posted) and now it's over a week since the battery... See more

Company replied

Rated 5 out of 5 stars

Super communication WhatsApp en amont pour ne pas se tromper sur la batterie à commander . Tt est parfait

Company replied

Company details

  1. Bike Accessories Store

Written by the company

Bienvenue sur la page Trustpilot de batterie-velo-electriques.fr ! Nous sommes votre spécialiste en France pour les batteries de vélos électriques. Avec notre expérience de longue date et une connaissance approfondie de différentes marques et modèles, nous vous aidons volontiers à trouver la meilleure batterie pour votre vélo électrique. Chez nous, la qualité et le service sont primordiaux pour que vous puissiez toujours profiter de vos trajets en toute tranquillité. Notre mission est simple : permettre à chaque utilisateur de vélo électrique de compter sur une batterie performante et fiable pour une expérience de conduite optimale. C'est pourquoi nous offrons un large choix de nouvelles batteries répondant aux normes de qualité les plus élevées et adaptées à de nombreuses marques et types de vélos électriques. Chez batterie-velo-electriques.fr, nous vous aidons à maximiser la durée de vie et les performances de votre vélo avec la batterie adaptée. Nous sommes fiers des retours positifs de nos clients et nous nous efforçons continuellement d'améliorer nos services. Votre avis est précieux pour nous ! Partagez votre expérience avec batterie-velo-electriques.fr et aidez-nous à mieux répondre à vos besoins. Merci de votre confiance en batterie-velo-electriques.fr – nous vous aidons volontiers à aller plus loin !


Contact info

Promotion box for Batterie-Velo-Electriques.fr

Batterie-Velo-Electriques.fr

Besoin d'une nouvelle batterie pour votre vélo ?

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,343)

709 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good works perfect

Very good works perfect

16 August 2026
Batterie-Velo-Electriques.fr logo

Reply from Batterie-Velo-Electriques.fr

Thank you for your positive review!

We’re delighted to hear that everything works perfectly and that you’re satisfied with your purchase.

Enjoy your new battery and happy cycling!

Best regards,

Rated 5 out of 5 stars

Bosh power pack 500

Contact tel, efficace...
Reçu en temps...
Fonctionne.
J'espère plus longtemps que la 1er
3 ans pffffff

9 February 2026
Batterie-Velo-Electriques.fr logo

Reply from Batterie-Velo-Electriques.fr

Merci pour votre commentaire positif !

Nous vous souhaitons de longues balades à vélo avec votre nouvelle batterie Bosch.

Sportivement,
L'équipe batterie-velo-electriques.fr

Rated 5 out of 5 stars

Buy and enjoy your riding !!!

The battery looks authentic, has the performance of the genuine part but the price was very competitive.

22 February 2025
Batterie-Velo-Electriques.fr logo

Reply from Batterie-Velo-Electriques.fr

Thank you very much for your positive feedback!

Best regards,
The batterie-velo-electriques.fr team

Rated 5 out of 5 stars

Super communication WhatsApp en amont…

Super communication WhatsApp en amont pour ne pas se tromper sur la batterie à commander . Tt est parfait

29 September 2025
Batterie-Velo-Electriques.fr logo

Reply from Batterie-Velo-Electriques.fr

Nous faisons de notre mieux pour vous conseiller et vous satisfaire. Votre avis est très important pour nous, merci !
Nous vous souhaitons de belles balades à vélo avec votre nouvelle batterie Impulse.

Cordialement,
L'équipe de batterie-velo-electriques.fr

Rated 5 out of 5 stars

Delivered as expected and the battery…

Delivered as expected and the battery works well. Faultless service.

18 May 2025
Batterie-Velo-Electriques.fr logo

Reply from Batterie-Velo-Electriques.fr

Thank you very much for your positive feedback!
We are glad to hear of your satisfaction.
Safe travels with Bosch :)
Best regards,
The team at batterie-vélo-electriques.fr

Rated 4 out of 5 stars

prix rapidite dexpedition photos…

prix rapidite dexpedition photos detaillees bravo merci je vous garde en fournisseur

30 April 2025
Batterie-Velo-Electriques.fr logo

Reply from Batterie-Velo-Electriques.fr

Merci pour votre commentaire positif !
Nous sommes ravis de vous lire. Cependant, nous aimerions savoir quel aspect nous devrions améliorer pour vous satisfaire pleinement et recevoir la cinquième étoile.
N'hésitez pas à nous le faire savoir, cela nous permettra de nous améliorer et de mieux satisfaire nos futurs clients.
Nous vous souhaitons une belle journée !
Cordialement,
L'équipe batterie-velo-electriques.fr

Rated 5 out of 5 stars

Thanks very much

Thanks very much

27 April 2025
Batterie-Velo-Electriques.fr logo

Reply from Batterie-Velo-Electriques.fr

We thank you !
Safe travels with Bosch.
Best regards,
The team at battery-velo-electriques.fr

Rated 5 out of 5 stars

Helpful and very prompt service

Helpful and very prompt service, thank you

9 January 2025
Batterie-Velo-Electriques.fr logo

Reply from Batterie-Velo-Electriques.fr

Thank you for your feedback!
We are glad that you are satisfied with our services. We hope you enjoy long bike rides thanks to the Bosch PowerPack.
We wish you a great day.
Best regards,
The team batterie-vélo-électriques.fr

Rated 5 out of 5 stars

trait satisfait de la battrie et du servisse de velo battrie

trait satisfait de la battrie et du servisse de de VELO BATTRIE

29 October 2024
Batterie-Velo-Electriques.fr logo

Reply from Batterie-Velo-Electriques.fr

Bonjour Yannick,

Merci pour votre retour positif ! Nous sommes ravis d'apprendre que vous êtes satisfait de la batterie et du service . Votre satisfaction est notre priorité, et nous espérons avoir l'occasion de vous servir à nouveau bientôt !

Cordialement,
Service client

Rated 3 out of 5 stars

The Battery arrived near empty and is…

The Battery arrived near empty and is not charging. The customers help takes days to respond I have no answer to my las post ( been two days since i posted) and now it's over a week since the battery arrived and I have no result. Finally another week later i got the response, returned the battery, and now I wait for the result.

25 September 2024
Batterie-Velo-Electriques.fr logo

Reply from Batterie-Velo-Electriques.fr

Good day,

Thank you for your review. We sincerely apologize for the inconvenience you've experienced with your battery not charging and the delayed response from our customer service team. We understand how frustrating this can be, especially when you're awaiting a resolution.

Please know that we are here to assist you.

Rated 5 out of 5 stars
Batterie-Velo-Electriques.fr logo

Reply from Batterie-Velo-Electriques.fr

Hello,

Thank you for your positive feedback! We’re thrilled to hear that you are very pleased with your battery. Your satisfaction means a lot to us.

If you have any questions or need assistance in the future, don’t hesitate to reach out!

Best regards,
The Batterie Vélo Électrique Team

Rated 5 out of 5 stars

Very clear and easy to understand web…

Very clear and easy to understand web site,very good competitive prices, battery arrived brand new from Bosch (in Germany ) 5 days from placing order.
Very happy my wife's bike running like new.

19 September 2023
Batterie-Velo-Electriques.fr logo

Reply from Batterie-Velo-Electriques.fr

Dear Julian ,

Thank you so much for your positive feedback! We are thrilled to hear that you found our website to be clear and easy to navigate. Our team works hard to provide a user-friendly experience for our customers.

We are also delighted to know that you were satisfied with the competitive prices we offer. We strive to provide excellent value for high-quality products.

It's great to hear that the battery you ordered arrived brand new from Bosch in Germany, and that you received it within just 5 days of placing your order. We understand how important timely delivery is, and we're glad we could meet your expectations.

We're especially thrilled that your wife's bike is now running like new with the new battery. Ensuring customer satisfaction and helping you enjoy your cycling experience is our ultimate goal.

Thank you once again for your kind words and for choosing our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help.

Happy cycling!

Best regards,
Alex
Customer Support Team

Rated 1 out of 5 stars

Poor delivery times.

Nothing wrong with the battery, it's a Bosch afterall, but I ordered it from this company entirely because they said 2-4 working days delivery, I ordered it on a Sunday afternoon believing it would be with me by Thursday. It arrived the following Tuesday!

8 July 2023
Batterie-Velo-Electriques.fr logo

Reply from Batterie-Velo-Electriques.fr

Dear Ian,

Thank you for bringing this to my attention. After reviewing the tracking information, I understand your frustration with the long delivery time.

Although we shipped your order the next business day after receiving it, there were several delays outside of our control:

The packet took 3 days to arrive in France.

July 14th is a public holiday in France, so the French post office was closed.

The weekend followed, so my company and the carrier company were also closed.

I apologize for not alerting you to these potential delays.

While we strive to offer competitive prices, good service and support, we cannot control deliveries once the package leaves our facility.

I sincerely apologize for the poor experience. Please be assured I will look into this to see how we can improve for the future.

I hope you will enjoy your cycling gear once it arrives. Please let me know if there is any way I can make this right.

Best regards,
Alex

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look