Bathwicktyres Reviews 213

Bathwick Tyres Cheltenham have recently fitted new tyres, and done my MOT, both excellent service! The MOT had a problem and required a re-test. They just couldn't have been more helpful in resolving an issue, taking far more time than I'm sure a normal Test would take, and all for a fixed price of £35 - truly excellent!! The whole team I dealt with were super friendly and a pleasure to do business with. I recommend this company without reservation, and will certainly use their services again.

Super helpful guys in the Trowbridge branch. Works were completed within a day and all super friendly!

Fantastic service from BathwickTyres Cheltenham, Kingsditch trading estate,
Order 3 tyres online and delivered to store, Was booked in for tomorrow morning AM, but decided to pop along this afternoon and see if the tyres had arrived, and check timings for tomorrow, They had and the team offered to fit them today saving me hanging around in the morning, all done in under an hour and very happy, Cant recommend them enough. great service August14, 2023

Found a screw in my tyre, popped in on my way home. As I stepped out of my car, a very polite man asked me what the problem was. Told me to drive into a bay and he would carry out the repair asked me to go to reception. Another employee walked in, told me my car reg, confirmed my details and ask to wait. This is the second time I have been to the Bath based company. Can’t fault them. Polite, efficient, on the ball. Excellent service.

Yeovil Dampier St - I wanted 4 new tyres on newly restored wheels. The best local fitters could manage via Blackcircles, was 8 days away. I called these guys on the off-chance and was delighted to stumble across an offer on a decent brand of tyre, in the correct size which they could fit in a couple of days. I turned up as agreed and all done without any fuss. A minor invoice query rectified promptly. Decent staff, very competitive prices for a good product. Recommended.

Excellent customer service. I went in with a punctured tyre and the staff were really helpful and efficient. Thank you Bathwick Tyres, I would definitely recommend them.

This is not a reflection on Protyre as such, but their agent, Bathwick Tyres in Devizes.
The booking process with Protyre was easy and surprisingly inexpensive at £24.95 for an MOT. The transaction took only minutes and I had an acceptable time and date with my local Protyre garage, Bathwick Tyres. However, that was the end of the pleasure and the start of a series of very unsatisfactory events.
Within an hour, Bathwick Tyres telephoned and cancelled my appointment, offering a new one that was three days after the MOT ran out, but they were not interested in helping, just offered a refund if I wanted it. No I didn't, I wanted an MOT at £24.95 so accepted the delayed appointment and took the car off the road for three days. My appointment was at 1.30pm on Saturday. I arrived at 1.15pm as instructed and they said it would be 90 minutes, a long time to wait, so I walked home and waited. Three hours later they phoned to say it had failed the test. I was very surprised as it is six years old and very well maintained by the main dealer. I asked what had failed at they said there was no childs centre rear seat belt receiver?? Strange it was there when I took it in !!! (It was there, tucked away in the little hole provided for it by those clever chaps at Honda). It seems the tester couldn't be bothered to put his hand in the hole to retrieve it. It also failed on one headlight being too low. I asked why they didn't phone me and ask if they could adjust it for a charge, but got no reasonable answer. I was furious. This was a Saturday afternoon at 4pm and they would not adjust it until 10am on Monday, and when they did, charging me £20, it took them all of 20 seconds. When I went to collect the car after failing I showed them the seat belt and where it was kept, but the miserable and surly tester just walked off saying the car should be presented ready for testing. It WAS, and it made me furious. I had even washed the car and clicked in all the seat belts apart from the child's seat safety, which, as I said, was tucked away in its little hole.
So Monday morning came and I took it back for adjustment of the headlight and a pass certificate. I watched him adjust the light, as I said, once on the ramp and bonnet up, 20 seconds at most. £20, thank you very much.
I am 74 years old and have never experienced such poor service in all my driving experience.
You read about garages failing MOTs on very minor points so that they can have the car back for extra charges. This has never happened to me before and I usually scoff at the idea, but now...........
So it is back to Kwik Fit for me who have always done these small adjustments immediately, charged a nominal fee and issued a pass certificate.
My car is now out of main dealer servicing, and is due a major service and two new tyres next month.
Bathwick Tyres will not be getting the job!
They may have gained £20 on the MOT, but after unnecessarily leaving me without a car for 4 days they have lost around £500 to £600 of future business.

Excellent service, good prices & very friendly staff.
Will definitely be returning, highly recommend

Called at 3pm Saturday
Emergency nail in tyre
Said they couldnt fit me in as they had 2 cars waiting and closed at 4pm
Which has left me stranded all weekend without a car … great thanks

This is the Gloucester Branch.

Put my vehicle in for a gold service so I could find out what was wrong worth it before I put it in for a mot. I had to phone the following day to see if theyd actually finished the service because they didnt bother contacting me.I was told I'd get the list of issues by close of play that day. 2 phone calls and 2 visits before I got the email 5 days later. Went back and booked it in for the repairs to be done and asked for a ball park figure of the cost. Told I'd get an email with an exact amount by the close of play. That was Friday, Thursday I took the van in still with no knowledge of the cost. That was at 8:30 I told them I still hadn't had the costings and was told I'd get a phone call by 10am and they wouldn't touch it till they had my ok. I went there at 11am and they were still working on my quote and the vehicle was in the air in the workshop. I left with my vehicle without the repairs getting done.

If you want a repair done with no knowledge of the cost and no communication from the establishment this is the place for you. If you would like those things, then drive past and go somewhere where they value their customers.

Ferndown branch - Not even worth one star. Needed to re-gas my air con. Booked on line (claimed discounts) and arrived on time. 3/4 hour later and they said it couldnt be done due to a leak. They also said I could have a full refund (which I opted for) or they would re-gas once I get it repaired. Fast forward to the repair, no leak found and re-gassed OK. Make of this what you will, for me they are history. Oh, also their online bookings all seem to be permanently set for 10.00am - hence everyone arrives then. Its a circus, first come first served more like.
UPDATE:- For what its worth, no a/c leak at all - proved by my local garage.

Yet again, had excellent service today, not overpriced, I live in Bath have been going for years, if you spend £30 or £300 you get treated exactly the same,
Great team
Well done and thanks!

I recently had 11 tyres fitted in a week, 5 on my trailer and 6 on my rally car.
The team at Bathwick Tyres, Bridgwater are an excellent one. I arrived at the appointed time and was dealt with by a very professional and personable team led by Andy.
This is obviously a TEAM judging by the humour and banter and I will gladly go to them again.

Booked a slotted time online one week prior for 2 tyres which we thought was a good idea, rather than just turning and chancing it.
Arrived 10 minutes early for a 10am appointment only to be told there is a wait of 1 hour before fitting can commence which misses the whole point of a pre booked appointment. When we discussed this with the manager we were informed that they only do first come first service as standard.
Absolute waste of time. Why have appointment times online then?
Went elsewhere. Absolute disgrace.

Fantastic company. Used them for ages. Always try and fix the tyre first rather than sell another. Also have saved me money on tyres unlike others. Will always go back to bathwick tyres! Update this is about the yeovil branch.

The tyre fitting was fine, but I spotted another member of staff scraping away at my car's suspension with a wire brush. When I asked him what he was doing, he told me he thought I had a broken spring.
I did not ask Bathwick Tyres to check my suspension - their only job was to fit the tyres.
One day later the car passed its MOT. There was no broken spring, so this seems like an attempt to try to get me to pay for unnecessary work.

Had an appointment with Bathwick Tyres Yeovil yesterday. Great service. Friendly staff. Issue solved quickly and at a reasonable price. Would recommend

Popped in to Bathwick Tyres Swindon today as I had a faulty valve. They could not have been more helpful. Straight away they identified the fault and repaired it, there and then. This was not a pre-booked appointment and I have never used them before, they are just a bunch of genuinely very helpful people. Thank you.

Great experience with the guys in yeovil, always willing to help and explain what’s going on with your car

Highly recommend. Recently visited Cheltenham branch. Friendly, helpful and professional staff
Thank you Kieren and team