Raph and Divine are always patient and helpful when I ask questions. I prefer Batch Skiptracing because it's more accurate than DealMachine's free Skiptracing, which gave me lots of wrong numbers or... See more
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See what reviewers are saying
Great support as usual. Glenn helped me insert a file into my contacts correctly. Saved me a ton a lot of time.
Jay Tovar is the perfect resource you need for your real estate Wholesaling. He is informative, patient, friendly, helpful and always willing to go the extra mile to fulfill his clients needs! I’m so... See more
Company replied
Absolutely awesome. Jay reached out upon discovery that wasn't utilizing a feature to inquire why. I was wonderfully stunned, and relieved because I was actually having trouble figuring it out. He set... See more
Company replied
Company details
Written by the company
Founded in 2021, BatchData is a comprehensive real estate data platform providing enterprise-grade APIs with access to 1,000+ data points for over 150 million U.S. properties. Serving businesses from startups to Fortune 500 companies, BatchData delivers robust lead generation, skip tracing, data enrichment, and seamless integrations with real-time updates and industry-leading accuracy. Unlike static data aggregators, BatchData's in-house data science team enriches datasets from multiple tier-one providers while leveraging real-time feedback from over 20,000 BatchData users to maintain the highest data quality standards in the industry.
Contact info
4625 S Wendler Dr, 85282, Tempe, United States
- 888-814-1815
- support@batchservice.com
- batchskiptracing.com
Reply from BatchData
Our team at BatchSkipTracing is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchSkipTracing
Customer Success Team
Really bad experience
Really bad experience. They never did the refund. It was impossible to contact them. Be careful
9 June 2023
Unprompted review
I just started using this site and had…
I just started using this site and had a lot of initial questions. I was able to get a rep through the text messaging feature right away who was incredibly helpful and quickly answered all of my questions.
9 April 2024
Unprompted review
Reply from BatchData
Thanks for the awesome review, Kata! At BatchSkipTracing
we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Thanks again!
BatchSkipTracing
Customer Success Team
Support Easy As 1-2-3
The AI didn't delay in getting me connected to a live agent. Once connected, they promptly addressed my concerns, providing directions and pics.
1 April 2024
Unprompted review
Reply from BatchData
Thanks for the awesome review, KJ! At BatchSkipTracing we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Thanks again!
BatchSkipTracing
Customer Success Team
Patricia handled my request in a timely…
Patricia handled my request in a timely and efficient manner.
24 January 2024
Unprompted review
Reply from BatchData
We appreciate your fantastic review! At BatchSkipTracing, we are dedicated to exceeding expectations, and we're delighted to know that we've succeeded in meeting yours.
Thank you once again for choosing us!
Best regards,
BatchSkipTracing
Customer Support Team
Chat customer service was amazing and…
Chat customer service was amazing and super fast Thank You
19 December 2023
Unprompted review
Reply from BatchData
We appreciate your fantastic review! At BatchSkipTracing, we are dedicated to exceeding expectations, and we're delighted to know that we've succeeded in meeting yours.
Thank you once again for choosing us!
Best regards,
BatchSkipTracing
Customer Success Team
Overall good and accurate skiptraces
Raph and Divine are always patient and helpful when I ask questions. I prefer Batch Skiptracing because it's more accurate than DealMachine's free Skiptracing, which gave me lots of wrong numbers or people saying they're not that person.
One thing that could be better is not charging me for duplicates that were already checked on a different list. Other than that, it's a great service.
11 December 2023
Unprompted review
Reply from BatchData
Thank you for your valuable feedback Imanol! We're thrilled that Raph and Divine have consistently provided patient and helpful assistance. Delivering excellent customer service is our priority, and we appreciate the positive impact our team has had on your experience.
It's great to hear that BatchSkiptracing's accuracy stands out compared to other platforms. Accuracy is crucial in this line of service, and we're committed to delivering reliable results for our users.
Your suggestion about duplicates is noted and appreciated. We're actively working to enhance our services and we will pass this feedback to the management.
Feel free to reach out with any further suggestions or questions. Thank you for choosing BatchSkiptracing!
BatchSkipTracing
Customer Support Team
Great online customer service chat!
7 December 2023
Unprompted review
Reply from BatchData
We appreciate your fantastic review! At BatchSkipTracing, we are dedicated to exceeding expectations, and we're delighted to know that we've succeeded in meeting yours.
Thank you once again for choosing us!
Best regards,
BatchSkipTracing
Customer Support Team
Diana was patient and resolved my…
Diana was patient and resolved my problem
28 November 2023
Unprompted review
Reply from BatchData
Hi Carolyne, We're delighted to hear that Diana provided you with excellent service! Thank you for taking the time to share your positive experience. We'll be sure to commend Diana for her patience and effective resolution of your issue.
If you ever have more concerns or questions in the future, feel free to reach out. Your satisfaction is our priority, and we appreciate your feedback.
Best regards,
BatchSkipTracing
Customer Support Team
Can't Login to Our Skiptrace Account
Timely assistance. Issue resolved
8 November 2023
Unprompted review
Reply from BatchData
We appreciate your fantastic review! At BatchSkipTracing, we are dedicated to exceeding expectations, and we're delighted to know that we've succeeded in meeting yours.
Thank you once again for choosing us!
Best regards,
BatchSkipTracing
Customer Success Team
i like the quick response from chat support
Helpful support crew, quick skiptracing service
8 November 2023
Unprompted review
Reply from BatchData
We appreciate your positive feedback! Our team is dedicated to providing helpful and efficient support. If you ever need assistance in the future, please don't hesitate to reach out. We're here to assist you.
Thank you for choosing our service.
BatchSkipTracing
Customer Support Team
Helped me out a lot!
30 October 2023
Unprompted review
Reply from BatchData
Hi Crystal, I'm delighted to hear that I was able to assist you effectively! If you have any more questions or need further help in the future, don't hesitate to reach out. Your satisfaction is important to me, and I'm here to support you whenever you need it.
Thank you for your kind words!
BatchSkipTracing
Customer Success Team
Diana at customer service was GREAT!
27 October 2023
Unprompted review
Reply from BatchData
We appreciate your fantastic review! At BatchLeads, we are dedicated to exceeding expectations, and we're delighted to know that we've succeeded in meeting yours.
Thank you once again for choosing us!
Best regards,
BatchSkipTracing
Customer Success Team
Little things can make good service great.
I had used BatchSkipTracing frequently for several months in my real estate investing business and always got great service. But a profitable real estate rehab project tied me up for several months during which I didn't need skip tracing at all. Jay reached out to me this morning to offer his services. I told him that, my immediate priority was to know how much I had spent with Batch in 2022 because I had to file my 2022 taxes by next week. Jay enlisted Ezra to gather the info and send it to me today. So, I'll be able to include that on my Schedule C.
9 October 2023
Unprompted review
Reply from BatchData
We appreciate your fantastic review! At BatchLeads, we are dedicated to exceeding expectations, and we're delighted to know that we've succeeded in meeting yours.
Thank you once again for choosing us!
Best regards,
BatchSkipTracing
Customer Success Team
Diana was great
Diana was great. Made my life so much easier fixing as issue I had no idea how to solve.
27 September 2023
Unprompted review
Reply from BatchData
We appreciate your fantastic review! At BatchLeads, we are dedicated to exceeding expectations, and we're delighted to know that we've succeeded in meeting yours.
Thank you once again for choosing us!
Best regards,
BatchSkipTracing
Customer Success Team
Genuinely DOES NOT WORK
Genuinely DOES NOT WORK. Phone numbers are all wrong, and even the owners are wrong a third of the time. Please, don't buy into this site with all the fake reviews below talking about Jay Tovar. Seriously. Wish I could get my 25 bucks back. PLEASE: STAW AWAY, WHOLESALERS.
26 September 2023
Reply from BatchData
Hi Yianni,
Thank you for reaching out and sharing your experience with us. Your feedback is essential to us as it helps us maintain and improve the quality of our services.
At BatchSkipTracing, we take great pride in providing the most accurate and up-to-date data to our customers. We are committed to ensuring that our users have a positive experience with our platform.
We would greatly appreciate the opportunity to investigate your feedback further and address any issues you've encountered. To do so, please get in touch with our dedicated support team by sending an email to support@batchservice.com. They are ready to assist you and work diligently to resolve any concerns you may have as quickly as possible.
Additionally, our support team is available via live chat on our website, providing you with a convenient way to receive real-time assistance and answers to your questions.
Once again, thank you for bringing this matter to our attention. We value your input and are dedicated to delivering the high-quality service you expect from us.
BatchSkipTracing
Customer Success Team
Charged me $25 not 25 searches
Charged me $25 instead of for 25 searches when the previous screen had me select the charge based on number of desired searches which was initially one. The single search I was wanting to try out to see how I liked the website told me it failed and I had to select a higher search minimum. I later discovered it still charged me for a single search without providing any results. Reluctantly I paid for the "25" searches to try out the site but was instead billed $25. I can't use the site as it does me no good. I was looking for phone numbers of a previous owner at an address and the site only provides me with current owner. I thought if I searched by address on their site it would be similar to truthfinder or other sites which give you a list of people both current and past owners then you can click on each person which becomes a new search each time. Their website only provided one name which was the current owner and doesnt allow you to search by owner name. No where did it have a dollar sign in front of the 25 drop down amount so now I have a balance in my account which does me no good as I cant use their site and was only wanting to try it out with a single search.
9 September 2023
Unprompted review
Reply from BatchData
Hi Lori,
We would like to extend our sincerest apologies for any inconvenience you may have experienced. After a thorough investigation by our backend team, it has come to our attention that you encountered an issue while loading $50 into your wallet. This resulted in a discrepancy between the amount you attempted to load and the credit added to your account. Please rest assured that we are diligently working to rectify this situation to prevent similar occurrences in the future.
Our dedicated billing team has already taken the initiative to refund the difference between the amount you loaded and the credit reflected in your account. You should have received an email from them containing further details regarding this refund.
We want to emphasize that our system is designed to provide you with the most accurate and up-to-date information available. Additionally, if our system detects another property owner associated with the address you submitted, we automatically add this information at no additional cost.
To further assist you and ensure a smooth onboarding experience, we are more than willing to arrange a call with you to familiarize you with our platform. Please don't hesitate to reach out to our support team at support@batchservice.com to schedule this call or if you have any additional questions or concerns.
Once again, we sincerely apologize for any inconvenience this may have caused you and hope that you will consider giving our system another try.
Thank you for your understanding.
BatchSkipTracing
Customer Success Team
very helpful fast work thank you
14 August 2023
Unprompted review
Reply from BatchData
Hey Kimberly, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Thanks again,
BatchSkipTracing
Customer Success Team
Phone numbers and emails they provide
Phone numbers and emails they provide are absolute fake. I am trying to open dispute with my bank.
27 June 2023
Unprompted review
Reply from BatchData
Hi Chris, thank you for providing your feedback regarding our service. We genuinely apologize for any inconvenience or frustration you may have experienced.
We understand the importance of accurate and reliable contact information, and we take your concerns seriously. Please be assured that we do not provide fake phone numbers or emails intentionally. We strive to maintain a high standard of service and provide valid and up-to-date contact details to our customers.
To address your specific issue, we kindly request you to provide us with more details about the phone number or email you attempted to use. This will enable us to investigate the matter thoroughly and rectify any potential inaccuracies or errors in our system. Once we have the necessary information, we will work promptly to resolve the issue and assist you with any disputes you may have with your bank.
We apologize for any inconvenience caused, and we appreciate your patience and cooperation in helping us improve our services. Our goal is to ensure that all our customers have a positive experience, and we are committed to making things right in this situation.
Please feel free to contact our customer support team at (888) 814-1815 or support@batchservice.com if you have any further questions or concerns. We are here to assist you and resolve this matter to your satisfaction.
Thank you for bringing this to our attention. We value your feedback and will take the necessary steps to prevent such issues from occurring in the future.
Best regards,
BatchSkipTracing
Customer Support
Reply from BatchData
Our team at BatchSkipTracing is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchSkipTracing
Customer Success Team
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