Baseus Reviews 275

These headphones are sooo so cute and nice quality!!

I STILL haven't received my product. Longest I've waited EVER on anything that I have ever ordered online. UNACCEPTABLE!

Baseus does not care about its customers. You have my money, and make it almost impossible for customer to return item for refund. Product is substandard crap.

I'm still evaluating the unit. I'm deciding whether to keep or return it. I'm disappointed in the USB. I would have expected more and higher capacity ones.

Can’t even get it on. I press the on button once. Doesn’t work. Press and hold it. Doesn’t work. The only way I get the screen on is if I’m charging the power bank itself. As soon as I unplug it from the outlet , it’s dead

The order arrives after the time indicated for purchase. It was a gift that I couldn't deliver in time.

I bought the MA10 model, the product is good for the price you pay. The issue is the after sale support. If something happens with the product, don't expect any "customer satisfaction" approach.

Took my money and didn’t deliver the goods. It’s been a month now. Customer support constantly lies. Now they are trying to screw me over by sending the goods again. However only 3 out 5 because the prices have changed since then. Stay away from them and choose companies more reliable.

Easy navigation, smooth transaction, delivery is fast enough, no problem at all.
One caveat is voltage, pay attention before you place an order.

All of my purchases were above average

Could not use the rebate coupon to buy a replacement charger. There was no way to apply the coupon in the payment phase of placing an order. The system rejected the coupon number as invalid. In addition, I ordered a small vacuum which requires 5 hours to charge but works for only 10 seconds. Overall, there’s nothing good about my customer experience - bad product quality, bad customer service.

Very Responsive Customer service and very good Product

The 12 in 1 hub I ordered wouldn’t work for 3 screens, so as it is I have to work around it by plugging an HDMI into my laptop in addition to the hub so I can have 3 screens.. now, about 2 weeks into using it, it doesn’t consistently power my screens… my second screen just keeps shutting off and turning back on. If I mess with the usbc sometimes it turns back on, but either way this hub is garbage. I wish I could figure out a way to return it but I’m having a tough time there too… better off going to Amazon

The Nomos I bought is not working properly. When speaking with support they have a strange resistance to accepting there is anything wrong and even offered me a measly $10 to just keep it. I've been pushing back and I want to return it but they're very resistant. It's eroded my confidence in them as a company and I will no longer be purchasing any BaseUS products.

Easy ordering, great prices.

I wasn't completely satisfied about a product.

Customer service solved it.

Got my item quick and it was exactly what I was looking for and not very expensive.

Great product great service. Cones are a little smaller than I was thinking but overall great sound and product.

Great company to work with!!!!
Support is amazing!!!
Purchased two units and they work great!
Had an issue with one and it was resolved in a couple days……..