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Barton Townley Willington Xbus main dealer, is one of two sites, the other being a fully franchised Nissan main dealer over in Barrow in Furness. This gives the Willington site the advantage of becoming Nissan specialists in service, sales and Parts. We are located on the former 'Oates Garage' site and are looking to carry on where 'Oates Garage' left off back on 1st December 2008. We opened up on 14th April 2009 and are here to look after your motoring needs, whatever it may be. Open hours are Mon-Fri 8.30 til 5.00.
Burnington Drive, Willington, DL150HY, Crook, United Kingdom
We have been dealing with Barton Townley for over 10 years as their warranty company. We have always experienced a professional service.
Reply from Barton Townley Willington
Thanks you for your 5 stars! we really appreciate it.
I’ve been using this company for some time now and I can confidently say that they are a garage you can trust. They provide high-quality repairs not just for Nissans, but for other car brands as well. Their fantastic aftersales support when buying a used car from them is also noteworthy. I would highly recommend this garage to anyone looking for reliable and trustworthy service.
Reply from Barton Townley Willington
Thank you, we all appreciate your positive feedback.
Always helpful, polite and do the job well. We have used them for the past 5 years and been very satisfied.
Reply from Barton Townley Willington
Thank you, we appreciate your positive feedback.
Professional and efficient service. Staff also very polite, which makes all the difference.
Kept regularly updated, as parts for my car had to come from France.
Coming here for years - they keep my battered Almera on the road with good quality service and sensible pricing - customer service from Anne and Jacqueline is always excellent
Reply from Barton Townley Willington
Thank you, we appreciate your comments, feedback has been passed on.
Just had my car serviced at Barton and Townley and was happy with the service and experience of it all . Thank you and also thank you to Anne as she always keeps us informed with info etc.
Reply from Barton Townley Willington
Thanks you for your 5 stars! we really appreciate it.
Excellent service, always a positive experience, so welcoming Anne greets everyone with smile, I completely trust Barton Townley service always good advice I have complete faith in their team
Had my MOT done here a very friendly and speedy service provided by excellent staff
August 2019, took my Mini Cooper here for what seemed to me, to be an oil pump failure, a dry and discolored top end but plenty of oil on the dip stick, they said it was an oil leak in 3 separate places on the engine. so charged £190 to fix oil leak at the rocker cover. turns out all they did was drape black silicone over the old gasket which then caused oil to leak into the No. 3 spark plug causing over £1000's worth of extra work including camshaft positioning sensors, full service (found No.3 spark plug swimming in oil) and a second rocker cover repair (found black silicone draped all over, took pictures to show Barton Townley mechanic who said it's normal practice and left it at that! forced to get rid of the car as the issues just kept coming.
Reply from Barton Townley Willington
We're very sorry to hear of the experience you had at our dealership two and a half years ago. Normal practice would be to look into the issue and come to an amicable agreement but given the timeframe this is no-longer possible. Best Regards, Barton Townley Team.
Customer service is amazing but there’s always a problem with the vehicles
Reply from Barton Townley Willington
Thank you for your feedback. So sorry for the late reply but Please feel free to email us at bartontownleywillington@hotmail.com with any improvements to our services or products, we will get together and implement possible changes to improve things, so moving forward future customers have a better experience when coming to our dealership. Best Regards, Barton Townley Team.
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