Barnesandnoblespress logo
Visit website

Barnesandnoblespress Reviews 2

•
TrustScore 3.5 out of 5

3.4

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Barnes & Noble Press is a trusted self-publishing platform empowering authors to publish and distribute their work with ease. Whether you're a first-time writer or a seasoned author, we offer professional tools and resources to help you create, publish, and sell both print and eBooks through Barnes & Noble's online bookstore. Our mission is to make publishing accessible, high-quality, and author-focused—backed by decades of bookselling expertise. Join thousands of writers who trust us to bring their stories to life.

Contact info

3.4

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Stay far away from B&N Press

I created and ordered a book. The interface was frustrating to use to say the least. That said, after several days I managed to get it submitted successfully. I then ordered a copy. Yay! It arrived a month later. I open it and there are two pictures of two young girls and about 30 pages of their friendship and private letters and other things related to them. Then on page 31 my book starts. I then tried to contact customer care. What a nightmare that has been. Long story short, never got resolved and I'm mush grayer and balder for no reason. I hope to go to my credit card comany and try to get a refund that way. I hope the girls didn't get someone else's book.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Barnes & Noble Press has been by far…

Barnes & Noble Press has been by far the easiest and most reliable retailer to publish my books with. I have tried so many others and many have been a whole headache. I ike their easy to use platform, it's clear. The books appear live on their site 1-5 days (eBook vs print). Once you have many books with them, it's faster, by the way.
Their customer service is responsive. They even have live chat agents, automated at 1st but you can escalate to an actual person.
I just wish they had the traffic that Amazon has. With that said, I will drive my own. Still like their customer service much more than Amazon KDP.

27 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look