Barkshield Reviews 67

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, most reviewers were somewhat happy with their experience overall. Many customers are really happy with the product's quality, finding it effective and a game-changer for training their dogs, often stopping barking almost immediately. People appreciate how well it works, with some only needing to show the device to their pets to achieve results. However, some people were dissatisfied with their order experience, reporting issues with order fulfillment. There are also frequent complaints about the refund process. Additionally, a number of reviewers were not happy with the company's contact methods, citing unresponsiveness to emails and a lack of phone support.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While many reviewers praise its... See more

Quality

Clients share positive opinions on quality, with many reviewers reporting that the product works effectively... See more

Order

Customers consistently report negative experiences with their orders. Many reviewers state that they ordered... See more

Refund

People report negative experiences with refund. Many customers express frustration over not receiving items... See more

Customer communications

Reviewers express significant frustration with the company's contact methods and responsiveness. Many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered a pet cooling mat on July 25, 2025. Today is August 11th and still no mat. I believed this would be shipped from a store in the US. When I tracked it, to my surprise, it was shipped from Ch... See more

Rated 4 out of 5 stars

This has really been the best training tool we have found for our two dogs. They were both barkers - barked at the neighbors, the delivery folks, squirrels, the wind, EVERYTHING. We are looking at abo... See more

Rated 1 out of 5 stars

Awful company. Customer service is shocking. My order has not arrived after 3 weeks despite them telling me it has been despatched. Tracking history continually shows in transit. When I finally got a... See more

Rated 1 out of 5 stars

Ordered and paid. Not recieived, got email from Evri saying lost in post then they said it was damaged beyond repair. Told to contact seller for refund or replacement. Tried email and non working we... See more



Contact info

3.0

Average

TrustScore 3 out of 5

67 reviews

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Rated 2 out of 5 stars

This Company Ships From China

I ordered a pet cooling mat on July 25, 2025. Today is August 11th and still no mat. I believed this would be shipped from a store in the US. When I tracked it, to my surprise, it was shipped from China. I would have purchased through a known store in the US had I known this when ordering. This is an alert. If you need something within a week or two, don't order from this company. I hope my mat arrives while it can still be used to counteract the heat.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Really does work

I was skeptical as I have two yappers that I have tried everything to no avail. This product really works. I now only have to say no and pick up the barkshield without pressing buttons and they stop their barking.
I am considering ordering another one for my pocket when working in the yard.

7 August 2025
Unprompted review
Rated 1 out of 5 stars

I purchased this device but my dog…

I purchased this device but my dog doesn’t react well to high pitch noise this has made her bark more, I’ve emailed three times and got no response, scam company as can see another person say the same when trying to get a refund yet they advertise 30 day money back guarantee 😡

4 August 2025
Unprompted review
Rated 1 out of 5 stars

No customer service

UPDATE August 12th 2025
Yesterday I filed a claim with my bank regarding Barkshield not providing the customer satisfaction they offer.
My bank immediately opened a claim and within 24 hours a full refund was initiated from Barkshield and 5 hours later I received this email from Barkshield.

"Thank you for your patience.
Your refund has now been processed. Please allow 5-7 business days for the amount to reflect on your original payment method. If you have any further questions or concerns, feel free to reach out—we're happy to help.

Warm regards,
BarkShield Team"

Coincidence or my bank had my back?
This was so unecessary as in the right circumstances the product works great.
Hope you all have a better experince than myself and others on here.

ORIGINAL MESSAGE Aug 6th 2025
While the product is good when you are closer to your dog, it doesn't work for me when he is the back yard and our window is closed. I need to go to the window, open it and then he responds. Most times by the time I have done that, his behavior has stopped.
I purchased this with the assurance of a 30 day money back guarantee.
This seems to be an area in that they
CLAIM TO DO, BUT DO NOT DO.
I have sent multiple emails to "initiate a refund" since Jul 17th and the only reply I got was Jul 28th.

"Thanks for reaching out, and I’m sorry to hear the Bark Shield hasn’t worked as expected for your dog.
While results can vary depending on the dog’s age, sensitivity, and training history, we completely understand your concern. As a resolution, we’d be happy to offer you a 50% refund, and you can keep the device—no need to return it.
Please let us know if you’d like to proceed with that option."
I replied back thank you for the offer but I would like to initiate a full refund.
It has been crickets since.
I then got on their website and called the number. No surprise that the number is not in service.
Their customer service claims seem to be false and non existent.
Keep this in mind before you buy from them.
Or go to Amazon where they have way better customer service.

3 August 2025
Unprompted review
Rated 1 out of 5 stars

I ordered an anti barking device and…

I ordered an anti barking device and changed my mind as my one dog gets very stressed with high pitch noises.
I cancelled the same day before they had dispatched and they still sent it.
They then say they dont do returns and offered a 50% discount.
This is totally unacceptable as they offer a 30 day money back policy so a total dishonest sale.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

I used 1 day on my Aussie and Morkie

I used 1 day on my Aussie and Morkie
The Aussie is so much better. I really don't have to use on her anymore. However, the little Morkie. She is stubborn and she is requiring more. She is better but is still barking a lot.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Unbelievable

I was beginning to resent my dog as the barking was ridiculous. I tried many other training methods and did not want to go to shock device.
This worked in a day and we have been able to sustain the change for 3 weeks and BARELY need to push the button now. (SHUSH and seeing it works) .
3 of my neighbors have purchased it now

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Very effective!

Very effective in training the neighbors' yappy chihuahuas to not bark at the scary air blowing past their faces, or run outside and start barking at any noise they hear. The soundless device saves creating strife with the lovely neighbors about their annoying animals.

3 August 2025
Unprompted review
Rated 5 out of 5 stars

I was skeptical, yet pleasantly surprised

I was skeptical, but hopeful, and thankfully, this product has exceeded my expectations. Not only is it helpful with barking, but as a general training tool. We have three small dogs and this product instantly gets their attention and helps them to focus on commands like stop barking, come, stay, etc…. Highly recommend it, but it needs to be used in conjunction with good training techniques.

2 August 2025
Unprompted review
Rated 5 out of 5 stars

It worked instantly

It worked instantly! My pups would go crazy when I’d come home from work. It only took 3 and yes I said only 3x before they totally stopped the crazy barking just because I entered the house. AnD I noticed ,without any effort, they would come in immediately when I called them after letting them outside to potty! This Bark Shield is truly AMAZING & so simple to use!!

15 July 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible! I’ve been asking for a refund since May as my dog doesn’t respond to the device and I get a reply email now and again but just the same reply “they will look into it”. I want my refund! It was about $130 so not cheap!

16 May 2025
Unprompted review
Rated 1 out of 5 stars

The barkshield doesn’t work for my dog

The barkshield doesn’t work for my dog, customer services is a joke, they occasionally send a reply, they certainly have no intention of giving me a refund as stated in their adverts. They won’t send a returns label, SCAM company and false advertising.

20 July 2025
Unprompted review

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