BarkBox is such a fun monthly treat for our girls, and their customer service is amazing! We have been customers since 2018, and they have adjusted our plan several times as our dogs' toughness needs... See more
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At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Scout's Honor Guarantee
We guarantee 100% Happiness

Contact info
United States
- happyteam@bark.co
- barkbox.com
Replied to 98% of negative reviews
Typically replies within 24 hours
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Our family loves Barkbox
The BarkBox team ensures I have the right toys to engage my dog during his exploration phases. He loves when his monthly BarkBox arrives.
Bark Box is the BEST!!
Bark Box is the BEST!!! I’ve been a customer for years. Great toys, treats, info and super cool tags and box inserts!
My puppy loves the toys!
My puppy loves the toys!! He isn’t quite as fond of the treats though.
Maggie loves the bigger toys
Toys Only
Toys Only
Since my dogs don’t always like treats , I requested toys only. I honestly can say my two grown Siberian
huskies have never destroyed any of the BarkBox toys.
They will have many tug of war sessions and hide them in their crates , but no stuffing or tears anywhere. And they are so cute!
My pups love getting their box every…
My pups love getting their box every month no matter what type of toy is inside it's always a hit with my boys! The monthly themes are adorable. We definitely get our moneys worth with each box. I would definitely recommend this to anyone with a dog.
My dogs love their monthly BarkBox
My dogs love their monthly BarkBox! Our box yesterday included a Silly Goose, a cute pig, a radish, a raccoon, and a giant Olly Octopus. They also had cookies and healthy snacks with pineapple. We love the themes and the corny (literally) stuffed toys!
100% Recommended!!
We have been getting bark box for our dogs for almost 7 years. I’ve never had a bad experience with the products or the customer service. Absolutely the best company to deal with, they truly do care about their customers. We are super chewer members which I can highly recommend for the aggressive chewer. He still has a toy from his box, definitely mangled, but still intact!
Barkbox customer service is truly…
Barkbox customer service is truly amazing. Always helpful. My dog Cabbage loves her barkbox. Every time she hears the fedex truck she is sure it’s another box. The truck goes by every day so sometimes she’s a bit disappointed. Barkbox helped make her life better by helping me to switch to an all toys box. So I can sneak out an extra toy when she is especially disappointed. Love to all the bark box staff from me and Cabbage.
Satisfied Customers!
I can’t say enough great things about BarkBox, especially when it comes to their customer service. Every interaction I’ve had with their team has been friendly, responsive, and genuinely focused on making sure both me and my pup are happy.
What really stands out is how committed they are to satisfaction. If a toy wasn’t a good fit or a treat didn’t sit well with my dog, they didn’t hesitate to make it right with quick replacements, thoughtful alternatives, and zero hassle. It’s clear they truly care about each dog’s individual needs, not just sending out a generic box.
Their support team goes above and beyond, making you feel heard and valued as a customer. It gives me peace of mind knowing that if anything isn’t perfect, they’ll fix it right away.
Overall, BarkBox delivers not just fun and high-quality products, but an exceptional customer experience. My pup is always excited for delivery day, and I’m always confident we’re in good hands. Highly recommend!
Our fur baby loves the toys and treats
Our fur baby loves the toys and treats, especially soft treats like baa baa soft bakes (lamb recipe).
Attentive and personalized service
Bark listens to the customer and adjusts the BarkBox to suit the pets' likes and needs. The representatives always "speak" to the pet, too.
I have 2 happy dogs
I have 2, 50 lb dogs. They LOVE their monthly goodies. One of them lays on the couch and squeaks away.
The other bounces around and wants to play.
The treats are always a hit.
I’m really happy with the price and what we get. I’d definitely pay more for the same things at Walmart without the convenience of delivery!
WE LOVE GETTING OUR BARK BOX EACH…
WE LOVE GETTING OUR BARK BOX EACH MONTH. IT IS FILLED WITH SUPER CHEWER TOYS FOR MY PUPS TO ARGUE OVER AND A VARIETY OF TREATS TO MAKE THEM BEG FOR MORE.
My girlie Blue
My girlie, Blue, LOVES her bark box! Every month brings something new and exciting.
The customer service is outrageously good - they practically fish for complaints and then make them right. It’s bananas!
We have been getting barkbox for 6…
We have been getting barkbox for 6 years! Fantastic at picking the right toys for my Lab. We had 2 issues that were resolved right away. One treat upset his belly, they reshipped him another option.
And one time they duplicated a toy, and totally resent another one out! He is obsessed with his Doggy bag every month!
The toys are made very sturdy.
We have been receiving our Bark Box for months..... now every time we get a box from delivery Charlie jumps on the couch thinking it's his, we love it!! Charlie & Piper love the treats. The toys are very well made, they look forward every month for their box!!
Long Time Pack Members
BarkBox is such a fun monthly treat for our girls, and their customer service is amazing! We have been customers since 2018, and they have adjusted our plan several times as our dogs' toughness needs changed. High quality treats and adorable theming. We love being pack members!
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