Bark and Jack Reviews 

2,117
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality, everyday comfort, and highly versatile design of the watch straps that easily elevate various different timepieces and models. Consumers consistently mention the remarkably fast shipping times, exceptionally friendly customer assistance, and careful packaging that ensures all online orders always arrive safely. However, some customers also noted that certain specific products can sometimes feel quite pricey for the types of materials used. A few other people also felt that delivery occasionally took much longer than expected or encountered unexpected international postal service disruptions.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high build quality and... See more

Quality

Customers expressed great satisfaction with the overall quality, highlighting the well-constructed materials... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising quick shipping, exceptional... See more

Service

Clients share positive opinions on service, frequently highlighting promptness, exceptional quality, and an... See more

Price

People report positive experiences with price, frequently highlighting great bargains and good value for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy ordering process and prompt despatch. My straps came with a watch travel pouch. Straps are expensive for nylon NATO types but I've not found anything quite as good. Fittings, strap and finish... See more

Rated 5 out of 5 stars

After some issues with my first purchase, this was quickly and efficiently dealt with, due to the excellent customer service I decided to give Bark and Jack a second chance, this time all worked out... See more

Rated 5 out of 5 stars

I think this is my third order from B&J which should tell you something. Outstanding quality straps run by a real enthusiast. Service is exceptional arrived in super quick time and nicely packaged. Ex... See more

Rated 5 out of 5 stars

I had a problem with the seat belt nylon fraying within a day, retorted it back and was dispatched a new one straight away... unfortunate that the new one has done the same... i think it's just the ma... See more



Company details

  1. Watch Store
  2. also in
  3. Blogger

About Bark and Jack

Written by the company

Bark & Jack is a small UK business based in Scotland. Bark And Jack is one of the largest independent watch blogs and watch accessory shop selling some of the best premium fabric and leather watch straps along with watch accessories.

The Bark and Jack watch blog covers both the best affordable watches and best luxury watches.

YouTube:
YouTube.com/BarkAndJack

Instagram:
Instagram.com/BarkAndJack

Facebook:
Facebook.com/BarkAndJack

- Honory member of the Alliance of British Watch and Clock Makers.
- GPHG 2022 Academy member
- Featured in The New York Times
- Featured in Watch Pro
- Featured in Hodinkee


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(2,117)

196 reviews in the last 12 months

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Rated 5 out of 5 stars

Seventy 30

I have always hated the way Nato straps felt, and this is the first one I absolutely like! Pairs amazingly to my khaki field and gives me a proper daily.

17 July 2026
Rated 3 out of 5 stars

So-so NATO strap

I am not that impressed with the strap. Its seems .... cheap. Very thin, stiff (I hope it gets little better). I have had it in the watch for about 5 days and I am still trying to get it to conform more to the correct directions around the and through the pins. I also wish that the buckle was more centered. On my 7.25" wrist its the buckle is about an inch from the direct bottom of my wrist. The price point was good but I prefer NATO straps from competitors. The delivery was relatively quick. It was nice that it was coming from the US and any tariffs etc. were already taken care of.

22 July 2026
Rated 5 out of 5 stars

Spot on Bark&Jack

Everything from the website experience, to tracking emails and the actual product were all bang on. It’s now my favourite diving watch strap. Thanks Bark & Jack team.

21 July 2026
Rated 5 out of 5 stars

Perfect

Great price, service and delivery. Ive put it on my g shock 2100 and it looks fantastic. It has saved me from buying a new watch as I now love this daily worker. I've put photos on my Instagram rewatch2watch. Highly recommend

12 July 2026
Rated 2 out of 5 stars

I bought a 22 mm "racing" NATO strap…

I bought a 22 mm "racing" NATO strap whilst it was on sale. I have used the strap 3 times and the hole in the material is starting to fray already. It's about the same quality as no branded NATO's that cost around £ 8.

9 July 2026
Bark and Jack logo

Reply from Bark and Jack

Hello,

Thank you for your feedback and for giving one of our Nylon 2.0 straps a try.

We're sorry to hear that your strap started fraying after only a few wears. That isn't the experience we want our customers to have. We recognised that this product wasn't meeting the standard we expect, which is why the Nylon 2.0 range was discontinued.

We've reached out to you directly and have issued a full refund. Looking after our customers is incredibly important to us, and when something isn't right, we believe in putting it right.

Thank you again for taking the time to share your experience. Feedback like yours genuinely helps us improve.

- Bark & Jack

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