I used Bark to find new business leads for my web agency. The platform is easy to use, and I was able to connect with several potential clients quite quickly. The quality of the leads can vary, so you... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to connect with potential clients and do business, most leads are genuine while some are dead leads who won't just pick up their phones or respond. Would appreciate it more if Bark would investig... See more
Company replied
I’m happy with Bark overall — it’s a great platform for getting leads and growing our business. However, the review link system is a big issue. When we send review links to clients, they often ca... See more
Company replied
Fast response to my request for car valet. Black Diamond Auto Spa Ltd contacted me and appointment was made, Chris did a first class job cleaning my car he worked very hard has a vast amount of exper... See more
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Company details
Written by the company
Bark is an online marketplace that connects customers with local and online professionals. We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free! Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life. Life’s better with Bark.
Contact info
85 Great Portland Street, W1W 7LT, London, United Kingdom
- UK: +44 20 3697 0237 (Open 24 hours a day, 7 days a week), Ireland: +353 76 888 6814 (Open 24 hours a day, 7 days a week), US: +1 424 227-5323 (Open 24 hours a day, 7 days a week), Canada: +1 (604) 227-5161 (Open 24 hours a day, 7 days a week), South Africa: +27 87 551 7012 (Open 24 hours a day, 7 days a week), Australia: +61 0282 946 827 (Open 24 hours a day, 7 days a week), New Zealand: +64 800 453 941 (Open 24 hours a day, 7 days a week), Singapore: +65 3129 2431 (Open 24 hours a day, 7 days a week), France +33 01 70 71 26 34 (Ouvert 09:00-18:00 Lun-Ven), Deutchland +49 30 837 97627 (Mo-Fr 09.00-18.00)
- team@bark.com
- bark.com
4.0
Great
109K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Excellent experience with Luxe Nest Services
I had an excellent experience with Luxe Nest Services. They delivered a top-tier post-occupancy clean—every detail was handled with care, and the place was left absolutely spotless. The team was professional, efficient, and very thorough throughout the process.
What really stood out was their flexibility—they accommodated me with same-day service, which was a huge help. They also came fully prepared with their own cleaning products and equipment, making the whole experience seamless and stress-free.
On top of that, their pricing was very reasonable for the quality of work delivered. I would highly recommend them to anyone needing a reliable and meticulous cleaning service.
29 April 2026
Unprompted review
Reply from Bark
We're happy to hear that you had an excellent experience with the professional's services. Thank you for your positive feedback; it means a lot to us.
Reply from Bark
Hi there,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that your EV charger installation went smoothly, that the installer arrived on time, completed the work quickly, and took the time to explain everything clearly. It’s great to know you had a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Have had terrible results with web…
Have had terrible results with web development leads from Bark. Most leads don’t even respond and those that do are often not ready or are just testing the water. I have wasted over $1500 on leads with minimal work to show for it.
1 May 2026
Unprompted review
Reply from Bark
Hi David,
Thank you for taking the time to share your feedback—we’re really sorry to hear about your experience and understand how frustrating this must be.
We’re disappointed to hear that the web development leads you received did not result in meaningful work, and that many of the customers did not respond or were not ready to proceed. We understand how this can feel like a poor return on investment, especially after significant spend.
Customer requests are submitted by individuals actively looking for services, but we recognise that intent and readiness can vary, and not every lead will convert into a job.
Your feedback is important, and we will ensure it is shared with the relevant team for review as we continue working to improve lead quality and matching.
If you would like us to review your account and specific leads in more detail, please contact us at reviews@bark.com and we’ll be happy to help.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
You guys should just close up shop
You guys should just close up shop - you never deliver! My bad - guess I should just delete you!
15 April 2026
Unprompted review
Reply from Bark
Hi Trecia,
Thank you for taking the time to share your feedback—we’re sorry to hear that your experience has not met your expectations.
We understand how disappointing it can be when you don’t feel the service has delivered the value you were hoping for. Your feedback is important, and we’ll ensure it is shared with the relevant team for review.
If you would like us to look into your account or specific concerns, please contact us at reviews@bark.com and we’ll be happy to help.
The Bark Team
BARK.COM IS A HUGE SCAM
BARK.COM IS A HUGE SCAM. FAKE LEADS ARE BEING POSTED SO THE USERS SPEND CREDITS WHICH ARE NEVER RETURNED
Response to reply from Bark.
This is your generic response. Even after multiple times requesting a credit for a lead in which the homeowner said he made a mistake and wasn't looking for the service that was posted,
After fighting with Bark for a refund here is there response
Your request (9993869) has been updated. Simply reply to this email to add any further updates or comments.
------------------------------------------
Hi there,
Thanks for getting in touch.
We couldn't verify the issue with your lead, so we're unable to refund the credits used.
If you are able to provide us with evidence, such as a text or email, we will be happy to look at this for you.
You can click this link to see our credit return policy.
Important considerations:
We can only investigate leads between the hours of 8am and 8pm Monday-Friday, and between 10am and 6pm during weekends.
You must report all leads within 14 days of purchase to be eligible for a return.
We will not investigate leads during public and bank holidays.
You can find more information about credits and billing here.
Kind regards,
Ashwathy
This is also my reply I. Which they didnt respond.
Good morning
Unfortunately, I am not going to take this answer that you can not refund my credits. This is absolutely bullshit that as the only contractor that has paid for the service, tried on multiple times to connect with the client with no reply from them and then they cancel their posting. This person should be banned. This is happening all the time with people not responding. How is it fair that we are paying $40-$60 per lead with no recourse for the original poster not responding. We spend good money to answer these leads. BARK needs to do better to protect the contractors as well. You have all these things to protect the client but nothing to protect the contractor from shitty people wasting our time and money.
Here is a screenshot of all my messages being read and not answered until yesterday. I've also left phone messages with no response.
Please refund my credits
I have also witnessed many times the same lead come through with different phone numbers to contact. These are leads that are supposedly from real clients and are requesting that I contact them directly. This is a SCAM and Bark does nothing for it , I believe this is just employees of BARK creating the leads themselves for money.
Good luck trying to het any refunds for credits purchased through here
I UNFORTUNATELY HAVE CREDITS TO STILL USE AND WISH I NEVER HAD SPENT A DIME ON THIS SCAM.
MY ACCOUNT IS PRESTIGE HOME INNOVATIONS AND DESIGN JUST SO YOU KNOW I AM A REAL COMPANY
Its too bad we can't post screenshots as I have many requests for my money back denied for fake leads
1 May 2026
Unprompted review
Reply from Bark
Hi Sean,
Thank you for taking the time to share your feedback—we’re really sorry to hear about your experience and understand how frustrating this must be.
We can see that you’ve made multiple attempts to contact the customer and appreciate the effort you’ve put into following up on the lead. We also understand your concerns regarding response rates and situations where a customer may no longer require the service.
All customer requests on Bark are submitted by individuals looking for services, but we recognise that not every lead will result in contact or a confirmed job. We also understand your concerns around credit usage in these cases, and your feedback will be shared with the relevant team for review.
We’d like to take a closer look at your account and the specific leads you’ve mentioned to ensure everything has been handled correctly. Please contact us at reviews@bark.com with your details, and our team will look into this further for you.
We appreciate you bringing this to our attention.
The Bark Team
Almost instant response time
I was able to connect with 2 companies about my project very quickly.
26 April 2026
Unprompted review
Reply from Bark
Hi Rob,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you received an almost instant response and were able to connect with two companies quickly for your project. It’s great to know the process worked efficiently for you.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Rene & his partner from Dragonfly…
Rene & his partner from Dragonfly Gardening were awesome & did an absolutely beautiful job of my sundeck garden cleanup & planting. Thank you guys. I'm looking forward to their return in the fall.
30 April 2026
Unprompted review
Reply from Bark
Hi Sharon,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that professional and his partner from Dragonfly Gardening did such an excellent job with your sundeck garden cleanup and planting. It’s great to know you’re so happy with the results and are already looking forward to their return in the fall.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
David arrived quickly and delivered our…
David arrived quickly and delivered our goods
28 April 2026
Unprompted review
Reply from Bark
Hi Rachel,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that professional arrived quickly and delivered your goods efficiently. It’s great to know everything went smoothly.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Poor Quality False Leads
Was explained that only 1 in 10 leads get a response and would be refunded if not. Each lead is costing me over £10 and out of 15 leads made no contact. £150 down the drain. Tried to email, call, whatsapp and SMS customers. Some blocked me. Bark is a scam operation selling false leads, promising refunds and then relying on a awful refund policy
30 April 2026
Unprompted review
Reply from Bark
Hi Shamir,
Thank you for taking the time to share your feedback—we’re sorry to hear about your experience and understand how frustrating this must be.
We’re disappointed to hear that you did not receive responses from the leads you contacted and that this has resulted in a poor experience for you. While we aim to connect professionals with genuine customers looking for services, we understand that not every lead will result in contact or a confirmed job.
We also take concerns regarding refunds and lead expectations very seriously. Your feedback is important, and we will ensure it is shared with the relevant team for review.
If you would like us to look into your specific leads and account activity in more detail, please contact us at reviews@bark.com and we will be happy to assist.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Contractors were friendly and…
Contractors were friendly and accommodating.
2 May 2026
Unprompted review
Reply from Bark
Hi Elizabeth,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that the contractors were friendly and accommodating. It’s great to know you had a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Within a couple of days I was able to…
Within a couple of days I was able to find someone to do the job i needed help with.
27 April 2026
Unprompted review
Reply from Bark
Hi Dina,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you were able to find someone within a couple of days to help with your job. It’s great to know the process worked quickly and smoothly for you.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
The team of lads turnd up,the first
The team of lads turnd up,the first
Thing thay did was take photoes to
Show me,then every step along the roof repair,the lads very good trads
Men,did a first class job,and cleand up all the mess highly recamend the👍
1 May 2026
Unprompted review
Reply from Bark
Hi Christopher,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that the team carried out your roof repair to a high standard, kept you updated with photos throughout the job, and left everything clean and tidy afterwards. It’s great to know you were happy with their workmanship and professionalism.
We really appreciate your recommendation.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Is it easy enough to use but somehow…
Is it easy enough to use but somehow the interface doesn’t attract I have found people to do jobs for me and I have recommended
13 April 2026
Unprompted review
Reply from Bark
Hi Marion,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you’ve found the platform easy to use and that you’ve successfully found professionals for your jobs. We also really appreciate you recommending it to others.
We understand your feedback about the interface not being very engaging, and we’ll make sure this is shared with our team for review as we continue improving the experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
It was a quick way of accessing a…
It was a quick way of accessing a number of care agencies in one go.
I already have a meeting arranged with a care agency foo this week.
28 April 2026
Unprompted review
Reply from Bark
Hi Michael,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you found it a quick and convenient way to connect with multiple care agencies, and that you already have a meeting arranged for this week. It’s great to know things are moving forward smoothly for you.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
This initial contact went well
This initial contact went well, and I am considering all the info he sent me before I make the decision about whether to hire him or no.
30 April 2026
Unprompted review
Reply from Bark
Hi Stephen,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that the initial contact went well and that you’ve received helpful information to support your decision-making. It’s great to know things are progressing positively so far.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
I already replied about the work done…
I already replied about the work done on my gutter I'm overly satisfied
27 April 2026
Unprompted review
Reply from Bark
Hi Thelma,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you’re satisfied with the gutter work and that everything was completed well. It’s great to know you had a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Bark where very quick to find me…
Bark where very quick to find me various people for my job
27 April 2026
Unprompted review
Reply from Bark
Hi Jacqueline,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you were quickly connected with several professionals for your job. It’s great to know the platform helped you find suitable options efficiently.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Demetrius was professional and did…
Demetrius was professional and did great work
30 April 2026
Unprompted review
Reply from Bark
Hi Angenette,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that service provider was professional and did great work. It’s wonderful to know you had a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Customer service is really bad
I am very disappointed in the customer service. I have paid for credits but cannot look fir leads because your site gives me errors or will not recognize my password. I have sent 2 e mails for help and no one responds.
1 May 2026
Unprompted review
Reply from Bark
Hi Jackie,
Thank you for taking the time to share your feedback—we’re really sorry to hear about your experience and understand how frustrating this must be.
We’re especially sorry that you’ve had trouble accessing your account and that your emails haven’t received a response. That’s not the experience we aim to provide.
We’d really like to help you get this resolved as quickly as possible. Please contact us at reviews@bark.com with your account details, and our team will look into this for you.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
had garage installed by ph concrete did…
had garage installed by ph concrete did a great job delighted with it
18 March 2026
Unprompted review
Reply from Bark
Hi James,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that professional did a great job installing your garage and that you’re delighted with the result. It’s wonderful to know you’re happy with the service.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
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