Bark Reviews 109,102

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their pleasant, friendly, and helpful demeanor, often noting their professionalism and efficiency. Many people highlight the exceptional service received, with numerous instances of prompt referrals and quick responses from service providers. Consumers appreciate the ease of connecting with potential clients and the overall quality of the work completed. However, some people were dissatisfied with the response times, mentioning delays in getting work done or receiving replies. A few customers also reported issues with uncompleted work, service delivery problems, or concerns about provider reliability, leading to concerns about vetting processes and customer protection.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting excellent experiences with various providers.... See more

Staff

Users describe positive interactions with staff. Many customers praise the reliability, professionalism, and... See more

Response time

Customers consistently note ambiguous experiences with response times. While some reviewers praise quick... See more

Customer communications

People report ambiguous experiences with contact. While some customers received prompt contact, with some... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers express dissatisfaction with pricing, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I used Bark to find new business leads for my web agency. The platform is easy to use, and I was able to connect with several potential clients quite quickly. The quality of the leads can vary, so you... See more

Company replied

Rated 4 out of 5 stars

Easy to connect with potential clients and do business, most leads are genuine while some are dead leads who won't just pick up their phones or respond. Would appreciate it more if Bark would investig... See more

Company replied

Rated 5 out of 5 stars

I’m happy with Bark overall — it’s a great platform for getting leads and growing our business. However, the review link system is a big issue. When we send review links to clients, they often ca... See more

Company replied

Rated 5 out of 5 stars

Fast response to my request for car valet. Black Diamond Auto Spa Ltd contacted me and appointment was made, Chris did a first class job cleaning my car he worked very hard has a vast amount of exper... See more

Company replied


Company details

  1. Online Marketplace
  2. Review Site
  3. Search Engine Company

Written by the company

Bark is an online marketplace that connects customers with local and online professionals. We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free! Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life. Life’s better with Bark.


Contact info

4.0

Great

TrustScore 4 out of 5

109K reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Waste of time and money!

I tried Bark.com as starting a new business. Having spent £76 on initial credits, I then contacted
possible leads as directed by Bark. All leads have been pending for a few weeks with not one lead turning into business. A total waste of time and money. They talk about a money guarantee which I thought was helpful especially when starting out, but when I enquired about this they said I wasn't eligible.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Tree surgeon

Needed a tree surgeon registered with bark and got the work done what was needed by oakwood tree landscapes,were very good had the cheapest quote from them and got the job done quickly the same day as the quote, would highly recommend them to family and friends, the adds on bark does say 75 pounds an hour but not true false advertising you need to ignore this and get a few quotes x

5 May 2026
Unprompted review
Rated 4 out of 5 stars

I was promptly contacted and quoted by…

I was promptly contacted and quoted by a few suppliers. Have accepted one quote and paid the deposit. I was messaged this morning to arrangements the delivery address.

4 May 2026
Unprompted review
Bark logo

Reply from Bark

Thank you for sharing your positive experience with us!

Rated 4 out of 5 stars

When I replied to a builder who had…

When I replied to a builder who had responded to my enquiry via your site which had your email address domain - he did not receive my email reply. I was not to know that he did not receive the email. Fortunately he phoned me to ask where my reply was. This is not a good arrangement.

1 May 2026
Unprompted review
Bark logo

Reply from Bark

We appreciate you bringing this to our attention. We're sorry to hear about the email issue you experienced when trying to contact the builder. We'll investigate what might have caused this communication breakdown to improve our service. Thank you for your feedback.

Rated 5 out of 5 stars

Quick responses, all sorted

Received quite a few responses and had a visit within a few days and agreed to use this Architect.

30 April 2026
Unprompted review
Bark logo

Reply from Bark

Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Fast response

Fast response

1 May 2026
Unprompted review
Bark logo

Reply from Bark

Thank you for sharing your positive experience!

Rated 4 out of 5 stars

Easy to use

Easy to use, I was able to book someone within the hour.

2 May 2026
Unprompted review
Bark logo

Reply from Bark

We appreciate your feedback and are glad to know you found our platform easy to use and were able to book someone so quickly.

Rated 3 out of 5 stars

Several and prompt replies

Several and prompt replies

4 May 2026
Unprompted review
Bark logo

Reply from Bark

We appreciate your feedback and are glad our replies were prompt and helpful to you. Thank you for your time.

Rated 5 out of 5 stars

It's cool

It's cool. I probably could take advantage of something else but it's ok.

5 May 2026
Bark logo

Reply from Bark

We're happy you find it cool! We appreciate your feedback and are here to help if you decide to explore other options that might suit you better.

Rated 1 out of 5 stars

Nobody contacted me

1 May 2026
Unprompted review
Bark logo

Reply from Bark

Thank you for leaving a review, and we're sorry to hear that you didn't receive any contact. We completely understand how frustrating that must be, and it's certainly not the experience we want for anyone using our platform.

We'd love to look into this for you and understand what happened. Please reach out to us directly at reviews@bark.com with your account details, and our team will investigate and do their best to find a resolution for you.

We hope to hear from you soon and have the opportunity to make things right.

Rated 1 out of 5 stars

Waste of time and Money!!

After 12 months of being on Bark and getting leads sent to me numerous leads everyday, I can say from experience Bark is a complete waste of time and money.

99% of the leads replied to dont answer their phone, reply to emails.

The only people making money from the leads is Bark

5 May 2026
Unprompted review
Bark logo

Reply from Bark

Thank you for taking the time to share your experience, and we're really sorry to hear that after 12 months on the platform, you feel it hasn't delivered the value you were hoping for.

We completely understand how disheartening it must be to consistently respond to leads with little to no engagement in return. Lead responsiveness is something we care deeply about, and your feedback reinforces how important it is that we continue improving the quality and authenticity of the leads on our platform.

We would genuinely like to look into your account and the leads you've been receiving to better understand what has gone wrong. Please get in touch with us at reviews@bark.com with your account details, and our team will personally review your case and work with you to find a fair way forward.

We appreciate your honesty and hope we get the chance to change your experience for the better.

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