I used Bark to find new business leads for my web agency. The platform is easy to use, and I was able to connect with several potential clients quite quickly. The quality of the leads can vary, so you... See more
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Bark is an online marketplace that connects customers with local and online professionals. We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free! Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life. Life’s better with Bark.
85 Great Portland Street, W1W 7LT, London, United Kingdom
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I did have one very quick response who I would have used if my husband had not found some lads from his works willing to do it.

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I have wasted hours going around the houses on bark web page, only to be told that if I now download the app it will save me time.
No thanks, bring back the yellow pages.

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Great app experience.
Worked for me got great experienced guys gave me good quotes

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I had Man and van service from Joseph Madu who collected my household items from Leeds to Rotherham. He did a fantastic job. Was at the site before agreed time and did the packing. He delivered a great service. Thank you Joseph Madu.
From Lilly B

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They gave a really good price for the hedge work. The hedges are great now, we can see over them. They started work with 10 mins of being here and they only came to give us a quote.

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Easy app to navigate
Had my job answered & quoted within an hour & completed within the week
10/10

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I signed up expecting genuine leads, but my experience has been extremely poor. I spent credits on leads that appeared to be fake or completely unresponsive, and when I tried to claim my credits back under their “hire guaranteed or credit return” promise, Bark refused.
In my opinion, the platform feels very misleading. You are encouraged to keep buying credits, but when the leads are poor quality or seem fake, it is very difficult to get any support or refund.
I would not recommend Bark to other small businesses. It has felt like a waste of money and time, and the service has not delivered what was promised.

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Faheem Bhanji @Clear Balance accounting was efficient, timely and affordable.

Reply from Bark
Ive been with Bark for several years paying for leads for catering. Their costs have gone up but the validity of the leads have hone down. Scammers. Disconnected phone numbers. People who were being required yo pick annswers just yo check out the site. The worst part is you spend 10-20$ a lead for garbage and they are not Prompt with refunds.
They have gotten way worse over the last two years.

Reply from Bark
You're paying for Craigslist-quality leads.
Most leads are ghosts.
Every client that has responded, which is two, has said I'm too expensive, even with transparent pricing on my profile, and even offering a steep discount - still too expensive.
Bark refuses to add or require a lead to provide their "budget"/"price range" so businesses can determine ahead of time if a lead is even a good fit.
Bark also dodges you on their Get Hired Guarantee credit refill. I eventually got it after asking multiple times. Still, I'd rather have my money back.
If you're running a business, you know paying $20/lead for Craigslist quality is a losing situation.

Reply from Bark
I was looking for someone to do a spring yard clean-up. The only people you have were landscapers and they were charging in excess of 3 times what I've ever been charged before or that a landscaper, who I found in my own, was charging. This is the first time I've ever been unable to find fair prices.

Reply from Bark
So Bark have replied to my review about them deleting my credits which I spent a lot of money on, but in such a way that does not portray the situation fairly. They have said they would review my situation, making it seem like something has happened which maybe shouldn't have and that they might be able to fix the problem. But they have already been clear to state to me that the situation is final and nothing can be done.
Even worse, they have stated that credits are now only valid for 3 months! So you spend hard earned money on credits but then delete them and just take your money, in just 12 weeks! I do hope they are making this very clear at the point of purchase to those buying credits. I will not be buying any more credits. They have revealed that a bad situation has gotten worse. I'm out.

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Reply from Bark
With in seconds of putting my request for a cleaning service on Bark, I got a phone call from a house cleaning agency. The online form was easy to use.

Reply from Bark
Got contact from 2 or 3 tradesmen the same day.
Was easy to use

Reply from Bark
Today I used Quinn’s Home Improvements service.
Martin turned up on time just got on with the job .A really lovely man to deal with. Tidy worker and very fair with his prices highly recommend him he repaired my garage for me

Reply from Bark
On time knowledgeable rapid and clean. Good job!

Reply from Bark
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