Bargain Hardware Reviews 

248
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the super fast delivery, great value, and the extremely secure packaging that keeps items completely safe during transit. People also highlight the exceptional customer support, noting that the friendly team is extremely helpful, prompt, and always quick to resolve any questions, concerns, or technical needs. Some reviewers were not happy with hardware issues, mentioning faulty components or products experiencing unexpected problems shortly after purchase. Additionally, a few people mentioned difficulties with customer support responses, delayed communication, or frustrating return processes when things went wrong.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some consumers reporting fully functional... See more

Customer service

People report positive experiences with customer service, frequently praising the friendly team and instant... See more

Service

Users describe positive interactions with service, highlighting efficient support and fast response times.... See more

Delivery service

Consumers find delivery service to be marked by satisfaction, frequently highlighting quick and reliable... See more

Quality

Reviewers express mixed feelings regarding quality, as some consumers highlight well-built workstations with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company before and been very happy with the products and service. All very professional with reasonable policies and good support. Items were packed with far more care and attention than I'v... See more

Company replied

Rated 5 out of 5 stars

I have had very good experiences with Bergain Hardware. Their customer service is always top notch. During my last purchase, my new hard drive failed after three months. They successfully resolved the... See more

Company replied

Rated 5 out of 5 stars

Buying refurbished is always a pain, however BH have really made it easy. We originally bought a workstation to see what the company delivered. I have had the unit sent to me apart and it is well... See more

Rated 5 out of 5 stars

I made a mistake adding two low-profile NICs to an order when I wanted one low-profile and one full height. Bargain Hardware made sure that this was corrected - someone went and found the package read... See more


Company details

  1. Computer Store

Information provided by various external sources

bargain hardware specialize in refurbished enterprise class IT equipment. We stock HP, Dell and IBM Rack servers alongside high-end workstations and business class desktop PC's. Our huge inventory of systems and components allows us to provide configure-to-order servers, workstations and computers from the worlds leading IT manufacturers. Delivering high-quality, reliable, enterprise class products at affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

248 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(248)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Refurbished graphics card AMD Radeon R7 430

Ordered a refurbished graphics card for £15 via their website, arrived well packaged and in a timely manner. Fitted the unit into an HP 290 G2 Micro tower running Windows 11Pro. Installed fine and is working fine with a bit of noise from the the fan which BH have contacted me about. All positive and the staff are very helpful. Will certainly be using them again!

Well done BH.

A little advice from someone who did not know!!

If you order a GPU and have no experience with one a little tip is check the output - the display port on this card caught me out. I assumed it was HDMI but it was Display Port. I did not have any DP cables to check the unit fully at first with my PC monitors.

I have also learned that the DP output may require an active DP to HDMI adapter if you are using the output to work on a TV. (resolution, refresh rates etc etc) It all worked fine with my desktop PC monitors but the none active cables I got means it still does not work with a DP to HDMI standard cable to feed to the HDMI input on my TV's.

Just ordered an active DP to HDMI cable

Hopefully that sorts the issue.

Oh for standardisation .... although I believe ... it's all in the name of progress!!

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Great attention to ALL details

Remember windows 10? Well about a week before it's end of life support I'd decided I was going to subscribe to an extra year of the operating system because I had a really smooth running computer - purchased from Bargain Hardware, that had worked seamlessly for me throughout most days and evenings for the past four years.

To seal my commitment to the machine I undertook the task of removing dust from the chassis. But I didn't go about it properly, and managed to blow dust into the connectors on a hard drive or the wire connecting to that hard drive. The result was I shorted the hard drive. The smell was awful. That and the noise it made when it went gave me quite a scare. I took the dead hard drive out - luckily it wasn't the os drive - but found the computer wouldn't power up. I assumed it must be the power supply.

Having had such a robust machine from them before I was in no doubt that I would be buying my replacement computer from Bargain Hardware. What I wasn't prepared for was the lengths of the care they took to make sure I was happy with my new purchase.

It began where most purchases probably do from this site - with me finding a PC I fancied, configuring the build and saving that configuration via the very handy "Share This Build" button. I stored the link generated in a txt file so any time I needed to check on my choices or speak to sales or support about them, all I had to do was paste the link generated by the "Share This Build" button in the address bar or in my emails.

The most helpful and informative conversations I had about my build, and more, were with Ben Smith from the support department. The following proved to be no problem for him:
1..Phoning me to discuss the build.
2..Spending time during that conversation to help diagnose that my old computer wasn't suffering from power supply issues but something more complicated. That saved me some money because I was going to try to resurrect it due to not really liking having only one machine.
3..Assuring me that, even though I couldn't opt for this in the configuration, I would get the DVDRW drive I wanted fitted - and at no extra cost.
4..Reassuring me that seeing as the end date for Windows 10 support was now imminent they would perform a clean install of Windows 11 which would enable them to test the operating system with the build in question.
5..Keeping me informed about the progress of the build up to the point of dispatch.

The level of care and attention I had received didn't stop there. Once I had installed all my programs and got my computer set up the way I wanted I made an image of the drive containing the operating system and all my programs. I also made a bootable usb drive in case I ever need to restore that image. My final hurdle was to go into the bios and set a usb drive as the first booting option - or so I thought.

I've been in a UEFI bios before to change the boot order but I found nothing about this new bios intuitive with regards to this procedure. I watched a couple of YouTube videos about how to do it in bios' that were identical to mine but they stated different things and left me feeling none the wiser. So I emailed Ben about my predicament. He soon set me on the right track which didn't involve having to change anything permanently - which I was really pleased about.

Needless to say, I'm a very happy customer and won't hesitate to recommend them to anyone looking to invest in a new computer.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

A good bunch

Buying refurbished is always a pain, however BH have really made it easy. We originally bought a workstation to see what the company delivered.

I have had the unit sent to me apart and it is well put together. All the components inside where clean every test I have done shows the workstation is in amazing order considering I bought a b grade unit I'm shocked at how good it is.

We have put an order in 6 more units from BH they where great. Chris was particularly helpull

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Company have a wide range of products…

Company have a wide range of products which can be customised to needs.
Any questions are responded to very quickly.
I have been using one of their Laptops for well over a year and am extremely pleased with it. I have just ordered a tower which just arrived but I have yet to get it up and running.

10 October 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Alistair,
Thank you for taking the time to leave the kind review, we truly appreciate it.
We're happy to see you were satisfied with the range of products and pre-sale support, we look forward to hearing from you again!

Rated 5 out of 5 stars

Love BH

Been using BH for years now, service is good and you always get what you ordered. Wht else could you want?

1 October 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Richard,

Thank you for taking the time to leave the kind review, we truly appreciate it.
We're always happy to see good reviews from repeat customers!

Rated 5 out of 5 stars

Excellent customer support

Excellent customer support - would recommend

6 October 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi William,
Thank you for taking the time to leave the kind review, we truly appreciate it.

Rated 1 out of 5 stars

Not trustworthy

Tried to return a computer which was unopened and unused. They said that we can't return for a refund and must take a credit note.

3 October 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi there, we're sorry to see you are not satisfied with the return process.
The full returns process can be seen in our terms and conditions which is publicly accessible on our website and clearly outlines that refund are not available for business customers.

Rated 5 out of 5 stars

Multiple good experiences

5th order from Bargain hardware and order the wrong drives (512 no 4KN) Resolved the issue rapidly and with no cost to myself, as always highly recommended

8 September 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Simon,

It's always great to see positive reviews from repeat customers!
We're happy to see your issue was resolved and we hope to hear from you again soon!

Rated 5 out of 5 stars

RMA request

I was received one HPe DL-380 server, where RAID battery was bad. Immediately after I was send the logs from iLO, I was receive no only battery, but also cache modul.
Excellent support !!!

Many thanks.
Jaroslav Jasek

21 August 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Jaroslav,

Thank you for taking the time to leave the kind review, we truly appreciate it.
We're happy to see you were satisfied with the product and the support received!

Rated 5 out of 5 stars

The site was really easy to navigate

The site was really easy to navigate, and associated items ready to add to the order. I had a question about one of the specs and had an answer within just a few minutes. This is the second order we have placed within a couple of weeks. Excellent service and quick delivery.

21 August 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Chris , Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Rated 5 out of 5 stars

Great Support, Very Good

Great Support, is very good to deal with this company.
Thank You

8 April 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Antonio, Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Rated 5 out of 5 stars

They completed the contract in the face of adversity.

The first item received was damaged in transit, sent to Ireland. They replaced the item, and arranged for UPS to collect the damaged item from my address. Customs were complicated to deal with the 2nd delivery, but the vendors handled it well, and the 2nd delivery happened in quick time. I'm thankful for their attention to detail and perseverance.

29 July 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Joe, Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Rated 5 out of 5 stars

We have made multiple purchaes with…

We have made multiple purchaes with success - good value for money. And now also tried a RMA process due to a random hardware failure.
The diagnosis process, end-to-end transport and repair was done fast and no-questions-asked just really great service..

31 July 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Allan, Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Rated 5 out of 5 stars

Quick response

24 July 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Creative Storm, Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Rated 5 out of 5 stars

Great business

Lots of choices, good prices, great costumer service! Second time I order at Hardware Bargain, and not the last time. Changing my order was no problem after ordering the wrong item.

1 July 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Gijs , Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Rated 5 out of 5 stars

Answered questions efficiently and knowledgeably

I had a number of questions regarding what I was after regarding some specific hardware. Chris found the information I was after and, when I enquired about higher-resolution monitors, he informed me of ones that had yet to be included on the website. I was able to place my order and then have it amended with the monitors later on.

24 June 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi David, Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Rated 5 out of 5 stars

Great Support Service and fast response

Support was fast, Informative and provided great service. Was a pleasure to use and am sure I am just added to another satisfied customer list. Keep up the good work!

23 May 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Bob,Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Rated 5 out of 5 stars

a long time regular buyer of BH

a long time regular buyer of BH, excellent gear and outstanding, trustworthy service every time.

21 May 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Atilla,
Thank you for taking the time to leave this review, we always appreciate hearing from our long term customer and we're happy to see you're still receiving the service we strive to provide.
We look forward to hearing from you again soon.

Rated 5 out of 5 stars

Excellent knowledgeable custom service…

Excellent knowledgeable custom service via online chat. Helpful without being pushy.

19 May 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Jeremy,
Thank you for taking the time to leave this review.
We're happy to see you received the assistance you needed and are satisfied with the service.
We look forward to hearing from you again.

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