Bargain Car Rentals Australia - Sydney Airport Reviews 

This was by far one of the most frustrating car rental return experiences I have ever had.

Before returning the car, I filled the tank at the petrol station directly opposite the rental location. I kept filling until the fuel nozzle automatically clicked off, which is the normal indication that the tank is full.

However, during the inspection, the staff member insisted that the car was not fully fuelled because the fuel gauge was sitting very slightly below the “Full” mark — probably only about one degree away.

I went back to the petrol station and tried again. The second time, the car only took around 1 litre before the nozzle clicked off again. The fuel gauge did not move at all and still showed exactly the same position.

When I returned, the inspector again said the tank was not full and told me that I either had to keep filling it or I would be charged more than $80.

So I went back again.

Because the nozzle kept clicking off, I found that if I squeezed the trigger very gently, I could force a little more fuel into the tank. The staff member then used this against me, saying words to the effect of, “See, you can still put fuel in, so it wasn’t full.”

This happened four times. I went back and forth to the petrol station four separate times trying to satisfy them, while the fuel gauge barely moved. On the final attempt, I kept adding fuel until petrol actually overflowed from the tank.

At that point, it was obvious that either the fuel gauge was not accurately showing “Full” or there was some other issue with the vehicle. Yet instead of considering that possibility, the inspector continued to insist that I had failed to fill the car properly.

What makes this even more ridiculous is that I rented the car for only a little over one day and drove approximately 90 km, yet after all these repeated trips to the petrol station I ended up putting in close to 17 litres of fuel, the car was a GWM Jolion.

The attitude of the staff member was extremely unprofessional and confrontational. Rather than investigating an obvious potential problem with the vehicle’s fuel gauge, I was repeatedly pressured to add more and more fuel under threat of an $80+ charge.

The whole experience was exhausting, stressful and completely unnecessary. Because of the amount of time wasted going back and forth to the petrol station, we almost missed our flight, and I eventually had to take a taxi to the airport myself.

I understand that rental companies need customers to return vehicles with a full tank. That is completely reasonable. But when a customer has filled the tank until the nozzle clicks off multiple times, the gauge does not move, and fuel eventually physically overflows from the tank, staff should have enough common sense and professionalism to consider that there may be an issue with the vehicle rather than simply accusing the customer of not filling it.

A very disappointing end to the rental. I would strongly recommend taking photos/videos of the fuel gauge, keeping every fuel receipt, and documenting the entire return process if you rent from this location.

Everything from online booking to pick up was seamless. Staff were also very helpful. Even phone call about a query was sorted quickly. Great service all-round.

The car category I booked wasn't available but I was quickly sorted out with an alternative that suited. Staff were really friendly and helpful. The airport transfer arrived promptly so we were there in plenty of time for our flight from Sydney. I'll definitely be using these guys again in the future.

Great price, late model car, conveniently dropped off at departures terminal.

All as described and straightforward pick up and return. Great value.

Very east to book and a good variety of cars to choose from. Easy pick up by shuttle airport to pick up car. It was nice to have polite service and help with extra insurance, everything explained about car before leaving. Drop of was just the same, thank you and certainly recommend and will use again. Price is very good and competitive.

Service was 100% loyalty kind pleasant. Best company I've dealt with

The car was poor quality. Very slow going up hill, brakes were gritty, acceleration was slow to kick in & the car play mode only worked when it wanted to & I did try different cables. If you have an early flight the money you save by using Bargain Cars you lose to UBER getting to the airport $44!!
A good point however is the service at pickup was excellent.

If you can drop customer off at departure zone rather than express pick up zone, that would be more suppportive

Had a great experience with Bargain Car Rentals! The car was in good condition, the rental process was smooth, and the staff were friendly and helpful.

What really stood out was their customer service after I returned the car. I accidentally misplaced my wallet after returning the vehicle, and the team went out of their way to email me and help with recovering it. I really appreciate their initiative and willingness to assist even after the rental had ended.

Highly recommend Bargain Car Rentals for their great service and professionalism. I’ll definitely be renting from them again on my next trip to Sydney!

Easy rental with lovely people who made our pick up and drop off very easy
Highly recommended

Ease of booking on line and price,
Easy to find pick up location at Sydney International.
Staff were very accommodating and nothing was to much trouble.
Would recommend Bargin Car Rental to any one.

Staff at the Mascot depot were very courteous and helpful

Connor was great. Friendly, polite, courteous and even had time to run us to the airport after our rental.

Not many staff would offer to hot-spot their phone as i didnt have an Internet connection to check the sat nav route before heading off on our holiday.

Top job Connor!

Car was very good.
Pick up van station at Sydney Airport is difficult to find. Contact center should give a map before time.

Contact center should be slowly speaking for foreigners who not familiar to Aussie style.
Staff at car fleet tried to ask me to open 3 digit code of my credit card??

When I returned the car, BARGAIN should give me me car condition report to be a document that I will get 500 AUD deposit soon.

Overall score 8/10

I will rent a car again

Good customer service, great varieties of cars. Really help staff

Quite good and the price point is exciting.

Hope you can provide more reasonable added insurance options like no birds all inclusive for extra $14

The Sydney transport and check in crew were friendly and helpful, helped us with our bags and other tips for getting out of town.