Normally 5 star service (I’m a prev customer) On this occasion 4 stars only due to lack of communication: I emailed asking if it has been dispatched (and which carrier service) - no replies to... See more
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See what reviewers are saying
Ordered a planet dog orbee tuff bone which arrived in good time, however despite it supposedly being a tuff bone my 18 month old took a lump out of it within 10 mins. I messaged bare bones to complai... See more
Really pleased with this dog treat bag; just the size that I was looking for and a shallow depth (which makes it easier to get treats out quickly when training). Good quality material, removable inner... See more
Great dog boots - arrived safely after a week. Was slightly concerned initially due to lack of email to say they had been despatched and then unable to reach company through phone or email. But used ‘... See more
Company details
Written by the company
Bare Bones is a family run Online Pet Shop and we believe you get out what you put in. With this in mind we have carefully chosen premium brands, and natural, high-grade foods and treats, to ensure you can confidently choose products that are healthy, hard wearing and stand the test of time for even the most active pet.
Contact info
Unit 125, PH1 3TW, Perth, United Kingdom
- 01738 237173
- info@barebonesltd.co.uk
- barebonesltd.co.uk
3.0
Average
123 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Prompt delivery
4 February 2024
They were willing to ship to the United…
They were willing to ship to the United States. Bought this bed years ago at a Home Goods store in the US. I have been trying to buy a replacement for 2 years now so there is more cushioning in the middle part of the bed. My Chihuahua absolutely loves this bed but she is getting older and wanted a new not broken down bed. The only thing I would change would be a tracking number, but not sure there are international tracking numbers.
10 December 2023
Good product, good service
Good communication when product may have run late (lovely dog collar), which is important.
8 December 2023
Avoid
Avoid, avoid and avoid. I only gave 1 star because I couldn't give no stars. Placed my order and paid £10.50 for next day delivery. No delivery and no answers to my emails. Finally complained through Paypal and got a response. "Internet problems, website problems and supplier no longer making the item I ordered".
5 December 2023
Excellent product at good price
Having been let down by a different supplier I then ordered from Bare Bones. Delighted with service, quick delivery and careful packaging. Will use this company again 😊👍
22 November 2023
Still not recived my product I am very…
Still not recived my product I am very disapointed.
19 November 2023
Great price, service and delivery
Great price, service and delivery from Bare Bones Pet Supplies Ltd. I highly recommend them.
16 October 2023
Great service
Ordered a Hurtta dog collar via website. Collar arrived quickly in the post. Great service.
4 October 2023
Poor communication
Received collar as ordered. Unfortunately it was too big. Emailed seller twice to confirm their returns policy and have had no reply
1 September 2023
Good value and quick delivery
Good value and quick delivery. It was a replacement for a lost toy so I was pleased to find it at a lower price than elsewhere on the internet. Quick delivery was a bonus.
30 June 2023
Great products Great prices
21 May 2023
Very poor customer service I had
Very poor customer service I had. Never replied my email.
23 March 2023
Excellent service
I bought a dog jacket in two sizes as
I was unsure of the fit. Delivery was prompt and queries answered, returns were simple. I recommend Bare Bones
4 January 2023
Avoid this place!!
Avoid this place. They sent me the wrong item. I’ve contacted them twice and still no reply.
Scammers!
1 December 2022
Unprompted review
Haven’t even received it yet it was…
Haven’t even received it yet it was meant for my cat to have over the Xmas period while she’s boarding at someone’s house to keep her happy.
16 December 2022
Normally 5 star service
Normally 5 star service (I’m a prev customer)
On this occasion 4 stars only due to lack of communication: I emailed asking if it has been dispatched (and which carrier service) - no replies to emails and phone went straight to voicemail.
However item did arrive today - exactly what I needed - my pupster will be very happy with her coat -
Hasn’t put me off using them as they are usually fab
22 December 2022
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