Baraa InnocenceReviews 

75
TrustScore 3.5 out of 5

3.3

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Company details

  1. Clothing Store
  2. Clothing Supplier
  3. Headwear Store
  4. Streetwear Store

Written by the company

Baraa Innocence - Street Wear, Modest Fashion Brand selling Dresses, Headscarves, Bonnets, Abayas, Khimars, Hoodies, Joggers, established 2021


Contact info

3.3

Average

TrustScore 3.5 out of 5

75 reviews

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1-star

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3.3

All reviews

(75)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible company and terrible people

Terrible company and terrible people. They chased me when I had an item in basket and continued to remind to purchase the item.
They changed their payment method from sterling to Indian currency whilst paying so I wasn’t sure what I was paying for delivery.
However, once payment went through they stopped all correspondence and did not even confirm the order although they took the payment.
I had confirmation of payment initially when the order was placed but Bareeki did not bother to confirm receiving the order. I would have used their site to purchase more items but they were greedy and unprofessional and took my money and did not deliver the order.
They wanted me to send them my personal details again via email which I already added on the purchase order. This seemed like a red flag.
I have asked my bank to reimburse me for this scam purchase.
Please do not purchase from this company or do if you want to lose your hard earned money.

16 July 2025
Unprompted review
Rated 1 out of 5 stars

worst experience of all time

worst experience of all time. You think because the founder is a famous person it would be reliable, but they are the biggest scammers of all time. you will not receive a package and if you contact them via instagram you will not receive a response. the email on the website doesn't even exist so you can't even contact them properly. they only want to take money from people but deliver nothing. I have been asking for my money every week for a month now, but I am just left open. terrible people.

8 February 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. I made my order two weeks ago and paid almost 13 euros for standard delivery. I have not received any updates about my order. I tried contacting the company via various channels and i have not received a response. The only response that i've received that my order was shipped and will be delivered by the end of the week. When i asked for a track and trace link they left me on seen on Instagram and the week has passed and i have not received anything! Did not receive the package nor the link to track my order. When i asked via which courier they're sending my order they also did not respond. I do not recommend at all! Very disappointed because i was looking forward to receive my order and i cannot even ask for a refund because i have not received the order and they do not even respond.
Update: they responded and told me that they cannot provide me with a tracking link ...

6 December 2024
Unprompted review
Rated 1 out of 5 stars

I have been waiting 3 weeks for my…

I have been waiting 3 weeks for my delivery. After first week Baraat said my order will arrive this week guarantee. After this she was ignoring my messages and comments on instagram and I contacted through the website and no one contacted me to explain what was happening or find a solution. This was stressful experience to order to a company that you can’t contact. I finally received after 3 weeks waiting and the product are beautiful.

5 August 2024
Baraa Innocence logo

Reply from Baraa Innocence

Thank you for your honest feedback!
We want to point out that on launch day, we received an overwhelming number of orders at the same time, which unfortunately led to delays in shipping the packages.
We also want to remind you to please reach out directly to our customer service in the future, and not to Baraa, since her messages tend to get lost, and she can't respond to everyone due to her reach.
The team at Baraa Innocence is here for you 24/7!

We hope that despite the long delivery times, you love your hijabs, and we apologize for the delay in getting them to you!

BB.Innocence Team

Rated 4 out of 5 stars

Review

I also didnt get any tracking number, I asked about it couple of Times but didnt get it ! I got my package finally. I prefered previous premium jersey collection. This fabric is nice and feels premium but it is too heave for me. Work on this tracking number issue. Customer should get it without asking

19 August 2024
Unprompted review
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Reply from Baraa Innocence

Thank you for your feedback!

We'll do our best to improve!
Our last collection was made from Light Jersey, not Premium Jersey, which is a thinner and more see through fabric, so that’s why there’s a big difference.
We hope to have you back as a customer!

BB.Innocence Team

Rated 1 out of 5 stars

I hope that will find my experience…

I hope that will find my experience details constructive. Unfortunately it is not positive. I payed 12e for shipment (which is very high for standard delivery), it’s been more than 2 weeks and I have not received my package ( i live in Spain). There is no communication, no tracking number. I attempted to call the customer service number, no one is picking the phone. The experience is painful to be honest as you are left with no details (the website is not helpful either) as soon as you pay. I still hope I will receive the parcel and that the hijab will be good quality.

6 August 2024
Rated 5 out of 5 stars

My khimars are absolutely beautiful!

My khimars are absolutely beautiful!! So breathable, appealing and modest all at the same time!! I had to order two more sets after seeing what they looked like in person. Baraa is also an angel to deal with, highly recommend!

13 August 2024
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Reply from Baraa Innocence

Thanks for your honest feedback!
We hope to win you back as a customer! ❤️

BB.Innocence Team

Rated 5 out of 5 stars

The jibab Set 🥺❤️

The jibab Set 🥺❤️, I must say Mrs baraa did her thinggggg , I love love it , it’s so comfy and light, it fits so perfect.
I got it in mocha and in Caramel 🥰🥰🥰

26 July 2024
Baraa Innocence logo

Reply from Baraa Innocence

Dear Melissa,

thank you very much for your review. We hope you enjoy our products. All the best

Regards

Rated 5 out of 5 stars

customer care

I mistakenly gave a wrong address but they were able to spot that and gave me a call to reconfirm the address since it did not match my previous order. The order also comes with a personalised thank you note. The fabric is of high quality and my daughter is very happy with it since its unique and she receives complements all the time at school.

25 November 2023
Rated 5 out of 5 stars

Sweat best quality Turkey

Thanks you for the gift in the order.

Sweat best quality.

Thank you very much Baraa 🥰

8 November 2023
Baraa Innocence logo

Reply from Baraa Innocence

Thank you for your review - we hope you enjoy our products and hope to see you as a customer again

Rated 5 out of 5 stars

Lovely

The delivery was reasonable and the hijabs are nice materials

28 September 2023
Baraa Innocence logo

Reply from Baraa Innocence

Vielen Dank für deine Bewertung - wir wünschen dir viel Freude mit unseren Produkten und hoffen dich als Kunde wieder zu sehen

Rated 5 out of 5 stars

HONEST REVIEW

For a long time I have considered starting with the hijab. It is a really big choice for any girl to make, especially in today's Europe we live in, where you are constantly surrounded by prejudices and are tested all the time, as it is more common to show everything about yourself than covering up. I therefore wanted to make sure to find some hijabs that I would feel beautiful in and that would make the experience easier for me. When after a long search I found "Baraa Innocence" I chose to order a few pieces from here, and after receiving them I am completely in love. The colors are just absolutely beautiful and the quality cannot even be described. They are super soft and I no longer feel afraid that wearing the hijab will ruin my hair!! In addition, I am happy to support the owner of this brand, Baraa Bolat, by ordering from here. She is a super loving and unique person who is so down to earth and willing to help anyone regardless of anything. I would recommend you all to try ordering from here and I promise you won't be disappointed. Also, I would like to wish all the best of luck to all considering the hijab. Once again a huge thank you to Baraa Innocence 👏

24 September 2023
Unprompted review
Baraa Innocence logo

Reply from Baraa Innocence

Thank you very much for this wonderful review! As the Baraa Innocence team, we're thrilled that we can provide such great value to our customers. We hope you enjoy our products and look forward to seeing you as a customer again. All the best!

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