Banxa Reviews 

75,817
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As an Australian customer, I found Banxa easy to use. The website layout is clear, and the purchase flow is simple—everything is laid out step-by-step without feeling complicated. The experience was... See more

Rated 5 out of 5 stars

The Transaction works very fast and properly without any interuption. I can Transfer Money very fast from my Bank Account to my Credit Card. The reason for my Credit Card is, that I have No Credit Car... See more

Rated 1 out of 5 stars

They are being used by Scammer casinos like Rapowin to buy crypto and then when you realize you got scammed they tell you its unrefundable like all crypto sales. They say it before also but they keep... See more

Rated 1 out of 5 stars

More than 24 hrs and still no order completion, last 3 orders took 10 hours, I revieved an automated response to my ticket with no follow up, and they have insane fees almost 20 dollars after transfe... See more

Company details

  1. Cryptocurrency Service
  2. also in
  3. Payment Service
  4. Software Company

Written by the company

Banxa (TSX-V:”BNXA”) is a Payments Service Provider (PSP) for the digital asset space. The company has a mission - to build the bridge between traditional financial systems and regulation and the digital asset space. Our goal is to onboard the general public to digital currency by building fully compliant payment infrastructure that enables simple and secure conversion of fiat currency to digital currency (e.g. USD/CAD to BTC/ETH). Banxa's flagship product is a “Plug-and-Play” Fiat Onramp which allows seamless access to digital currencies via multiple payment methods. The company’s product line is diversified by a B2B offering, or wholly owned, B2C (direct-to-consumer) websites. Upcoming products will focus around further development of digital payments, transfers and storage. Banxa is not a bank / authorised deposit taking institution.

Our Commitment

Written by the company

We are customer centric in everything we do
We aim to respond to all service requests in a timely manner. Before leaving a negative review please contact us at support.banxa.com so we have the opportunity to resolve your enquiry.

Contact info

You should know

3.9

Great

TrustScore 4 out of 5

76K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(75,817)

8,092 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

More than 24 hrs and still no order…

More than 24 hrs and still no order completion, last 3 orders took 10 hours,
I revieved an automated response to my ticket with no follow up, and they have insane fees almost 20 dollars after transfer per 100aud bought, where is my money you thieves

5 October 2026
Unprompted review
Rated 1 out of 5 stars

Scammers and I wouldn't ever recommend…

Scammers and I wouldn't ever recommend this to anyone to use or be used and abused by this company They take money from people and say there's hope for you to get the money owed by them to said person but they never follow thru with you getting the money you won.

30 September 2026
Rated 5 out of 5 stars

The Transaction works very fast and…

The Transaction works very fast and properly without any interuption. I can Transfer Money very fast from my Bank Account to my Credit Card. The reason for my Credit Card is, that I have No Credit Card from my Home Bank, because I am afraid someone can Steak Money from my Bank Account by misusing the Credit Card, and The external Credit Card is more secured. Maybe in Future I Take a Credit Card from my Home Bank. Its Not about the currency , Tether or Euro. Before this offshore Account at Ether Fi, I have Just used German Banks in Euro currency. But I wanted to test also cryptocurrencies. Even I dont need. The whole ecosystem with Crypto Wallet and Hardware devices.

1 October 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look