Easy enough to design business cards, value for money and delivery was also fast enough and arrived 2 days earlier than predicted. Business cards quality is ok. Printed edges seem a little thin, but... See more
Company replied
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Review summary
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bannerbuzz Australia met all my expectations with their quick service and excellent product quality The order arrived safely packed. I even got good discount on the final process after applying the co... See more
Company replied
Realily happy with the service from Bannerbuzz Australia. Delivery was completed on time.
Company replied
Happy with the printing and size results. Would have been more satisfied with better communication with BannerBuz.
Company replied
3.7
Average
161 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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We will not be using them again
We have used BannerBuzz for many items over the years and they are good enough quality and what you expect for the price. Unfortunately we have been very disappointed in their communication and customer service on our last 2 orders of car decals, taking 2 weeks to send us the initial proof then 4 weeks to send 2 small decals after payment had been made...WILL NOT BE USING THEM AGAIN!
7 August 2024
Unprompted review
Reply from Bannerbuzz
Hello Fraggle, we apologize for the inconvenience you've experienced. Our goal is to provide fast and efficient service to every customer, and we're sorry to hear about the issue you've encountered. Unfortunately, we couldn't find your order details based on your review comment and name. Could you please share your order numbers with your concern by emailing us at feedback@bannerbuzz.com and addressing the review team? This will help us check and address your concerns more effectively. Moreover, we're glad to know that you are satisfied with our products and pricing.
Easy to use ordering system
4 August 2024
Unprompted review
Reply from Bannerbuzz
Hey Helen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
VERY HELPFUL WHEN WE CALLED FOR…
VERY HELPFUL WHEN WE CALLED FOR ASSISTANCE
24 July 2024
Unprompted review
Reply from Bannerbuzz
Thank you, Bob, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Wow first time user
Wow first time user. What a great product and easy to use website. Great work Bannerbuzz
23 July 2024
Unprompted review
Reply from Bannerbuzz
Hey Corrado! We are delighted to hear that you are pleased with our product and website. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
they gave great help
23 July 2024
Unprompted review
Reply from Bannerbuzz
Thank you, Katharine, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
A very easy ordering process.
A very easy ordering process.
The ordering system works brilliantly & makes the whole process so easy.
I will definitely return.
17 July 2024
Unprompted review
Reply from Bannerbuzz
Hey Kevin! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
This company is very easy to order…
This company is very easy to order from. The process is efficient and prices are great.
15 July 2024
Unprompted review
Reply from Bannerbuzz
Hey Joanne! We're pleased to know that you found our website user-friendly and happy with the pricing. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Good product offered at highly…
Good product offered at highly competitive prices. Happy customer. Shipping could be faster though.
24 June 2024
Unprompted review
Reply from Bannerbuzz
Hello David, thank you so much for your feedback! We're delighted to hear that you appreciate our pricing and happy with the product. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.
Better Customer Experience
Better experience with you guys than we have found elsewhere. Great job!
17 June 2024
Unprompted review
Reply from Bannerbuzz
Hey Alex! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
DO NOT BUY!
DO NOT BUY!! We placed an order on the very clear condition that delivery would be no later than a specified date and was assured that as long as we paid for priority shipping they would arrive on time. But of course they didn't arrive on time (3 days later), so we had a trade show booth with no signage. Called their 'support' but was just repeatedly read the script that says 'our policy is that 89% of orders arrive on time'. No refund or compensation of any kind. Shop somewhere else!!
3 June 2024
Unprompted review
Reply from Bannerbuzz
Dear Steve, we deeply apologize for any inconvenience caused. As per the call conversation, our team mentioned that selecting priority shipping does not guarantee on-time delivery; there might be a delay of +1 business day. This information is also provided on the website cart page alongside the priority shipping option. Your product was delivered within the specified shipping timeframe. Rest assured, our team is already in contact with you and will provide the best possible resolution.
Easy to use design tool
10 June 2024
Unprompted review
Reply from Bannerbuzz
Hey Paul! We're pleased to know that you found our design tool user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Exactly as advertised
Exactly as advertised, upgraded the sharpness and quality of the design I provided at no extra cost at all. Very happy with the vinyl stickers I got made, even ordered some more
30 May 2024
Unprompted review
Reply from Bannerbuzz
Hey Dazza! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Doesn't work well during winter…
Good value, and their website is easy to use from designing to finished product.
Doesn't work well during winter mornings or when it rains for car/shop windows, where you need to see through to the outside. Water droplets form in the small perforate holes making it impossible to see through the glass windows. Have to use a window squeegees wiper to remove the water droplets to see through the glass. Not sure if this undesirable effect is normal for this kind of perforated material,
29 June 2023
Unprompted review
Reply from Bannerbuzz
Hello Ty, thank you for reaching out to us. We apologize for the inconvenience caused to you with the product received. As per your concern, rain affects the visibility of perforated signs because water droplets accumulate on the surface, disrupting the one-way vision effect created by the perforations. Your concern has been passed on to the relevant team, who will reach out to you shortly to address it.
Waste of time and money
Waste of time and money. I did not realise they are based in India, they pretend to be Australian. Shipping was a nightmare and now I won't have the poster in time for the event it was purchased for so a complete waste. Customer service was useless and could not do any thing to rectify this. Not sure about the quality of the product as I haven't received it yet.
14 March 2024
Unprompted review
Reply from Bannerbuzz
Greetings Emma, we extend our sincerest apologies for the inconvenience you've encountered. While we strive to maintain cost-effectiveness through global sourcing, we empathize with your situation. Based on the latest information, it appears you've retrieved your package from the nearby FedEx location. We regret any inconvenience caused by the initial delivery hiccup with the carrier. Our utmost priority is ensuring your satisfaction, and we trust you've now received your package intact and ready for your event. Be assured, the quality of our products remains unparalleled. We stand ready to provide any further assistance you may require.
Service & Assistance
Called discuss the best Product(s) to use to achieve what I wanted to be printed for my shop door sign. Turns out these guys know a lot and assisted me in choosing the right Vinyls and options. Amazed they were available 24/7 over the phone, so I didn't have to wait until the morning, very handy. Was a late night getting everything altered and submitted but looking forward to seeing the proof and the final products. Keep it up.
14 February 2024
Unprompted review
Reply from Bannerbuzz
Thank you, Haydn, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Im sure now I've done it once it will be easier next time..
The Design component of the website is quite confusing, and difficult to navigate as a newby. I found myself quite frustrated at times (and a default font colour of white on a white screen caused some consternation for some time when trying to add text) so that didn't help the process any. I had created several items, and didn't realise that you had to add them to the cart whilst in the design page, so that made that element of the process a little slower than I anticipated, but I got there in the end. I am hopeful that the products will be terrific and am looking forward to receiving them. Pricing is excellent.
14 February 2024
Unprompted review
Reply from Bannerbuzz
Thank you, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I have dealt with this company before…
I have dealt with this company before and it has been an easy process to get my marketing needs organised.
8 February 2024
Unprompted review
Reply from Bannerbuzz
Thank you so much for sharing your experience with us! We're thrilled to hear that you found working with our company to be a smooth and hassle-free process. Providing excellent service and making sure our clients' marketing needs are met efficiently is always our top priority. If you ever need assistance again in the future, don't hesitate to reach out. We're here to help!
Good
So far the process has been far easier and faster than I expected. However will update once the products arrive - but at the moment I'm very happy
29 January 2024
Unprompted review
Reply from Bannerbuzz
Hey Derry, Thank you for your acknowledgment. Please be assured that we always deliver products according to our customers' requirements. We have simplified our process to make it easy for you. If you encounter any issues during the ordering process, our customer support is available 24/7 to assist you. Our goal is to consistently exceed customer expectations by providing reliable products and exceptional customer service. We look forward to delighting you with your next order!
Just placed my first order with these…
Just placed my first order with these guys after getting frustrated at another big printing/marketing material supplier.
So far the process has been far far easier and faster, will update once the products arrive but yeah so far I'm very happy with how smooth the process was.
9 January 2024
Unprompted review
Reply from Bannerbuzz
Hey Zarkate, it is our duty to ensure that we receive a 5-star rating from you, and we assure you that we will strive to maintain the high standards that our company is known for. Our products are always priced, sized, and crafted to perfection, and we take great care to ensure that they meet your expectations. Should you encounter any issues, our customer support team is available round the clock to assist you. Our aim is to consistently surpass your expectations by offering dependable products and exceptional customer service. We eagerly anticipate the opportunity to delight you once again with your next purchase!
Website so easy to use very happy with…
Website so easy to use very happy with choices available
30 December 2023
Unprompted review
Reply from Bannerbuzz
Hi Jeff and Kathie, thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.
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