The Bank of Electronics Reviews 

202
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and secure packaging, noting that authentic electronic items arrive quickly in pristine, brand-new condition. Many consumers also highlight the helpfulness of the support team and the great convenience provided by the cash-on-delivery option. Furthermore, buyers mention that pre-sale queries are answered patiently, instilling strong confidence before making a purchase. However, some reviewers were not happy with delivery problems, mentioning delayed shipments, tracking difficulties, or missing packages. A few other people also felt frustrated when encountering unexpected issues with incorrect items or unsatisfactory customer service responses.

What people talk about most

Product

Users describe positive interactions with product, expressing satisfaction as people received genuine and... See more

Delivery service

People report positive experiences with delivery service, highlighting that items are securely packaged and... See more

Service

Consumers find service to be positive, highlighting seamless delivery, fast shipping, and helpful... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive in immaculate... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that support staff are responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product detail : insta360 x4 This is the first time I'm purchasing from BOE. But they didn't break my trust, based on the availability they sent the part safe & fast. No damages, No issues, workin... See more

Rated 5 out of 5 stars

Really value for money product as the specifications as per my requirement match. The Bank of Electronics provide a wide range of authentic electronic gadgets which are in top notch condition as well... See more

Rated 5 out of 5 stars

One of the best experience with The Bank Of Electronics. It is a genuine firm who is supplying product in effordable prices. I recently purchased MI Band 9. Go for it with out second thought.

Rated 5 out of 5 stars

5 out of 5 stars Ordered a PS5 pro for around 83K, just before the price hike. They confirm the order with a follow up call and all the shipping details are shared with emails. Opened the box... See more


Company details

  1. Electronics Store

Written by the company

Reservoir of the most wanted inventory. While we sell, we ensure that you get the best quality products at the lowest prices. And then while shipping your products, we ensure that utmost care is taken in their packaging - so that the products reach your doorstep in perfect condition


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

202 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(202)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered CAT flip 2

I ordered CAT flip 2. They delivered it on time and I am using it since a week. All perfect and good. Best part is, whenever I called they answered.
:-)
Thank you

25 July 2023
Rated 5 out of 5 stars

Very courteous person who called to…

Very courteous person who called to confirm the order, on time delivery and the product recieved in perfect condition. I was apprehensive of ordering from an unknown site but have been very satisfied with my purchase decision from here.

2 July 2023
Rated 5 out of 5 stars

Excellent service

Excellent service! I was really apprehensive at first. But BOE really came through and delivered an imported phone that I was eager to own! Good job guys and all the best!!!!!

And love the bluedart service!

16 June 2023
Rated 5 out of 5 stars

Great Service

I was apprehensive because I had never heard of this site and the price was much cheaper than other sites. I got in touch with them over Whatsapp and the responses were quick. I asked if it was a new phone and would work over our cell networks here because the phone is usually meant only for US users. They said it would.

There was an option of COD so I used that just to be safe. But I didn't have to worry, I got a new phone that worked on Indian mobile networks just as they said. The shipping was prompt and was delivered the next day. I am happy with the product and the service.
Definitely recommended. I would buy from them again.

16 June 2023
Rated 5 out of 5 stars

GREAT EXPERIENCE

WANT TO BUY A COMPECT SIZE PHONE WHICH HAS A SOLID BATTERY POWER SO IN INDIA THERE ARE ONLY A FEW OPTION FROM SAMSUNG S20 TO S23 BUT LIMIT WITH PROCESSOR AND BATTERY SO I FOUND ASUS ZENFONE 9 BUT IN INDIA ITS NOT AVAILABLE AND ALSO NOT LAUNCHED SO BOE DONE A GREAT JOB FOR ME ,GUYS ARE JUST SO POLITE AND GIVING HONEST REPLIES .

5 May 2023
Unprompted review
Rated 1 out of 5 stars

Dishonest seller

I ordered for a steam deck 256 gb which is still being shown for sale as of now. After I made the purchase, the sale didn't go properly due to some network issues but the payment went through.

I enquired with the seller and he informed that the payment has been done and it will be refunded in 2 days. Also he informed that he didn't have it in stock. Then why list it in the first place? Made the payment via Razorpay and got the refund in a week's time.

29 March 2023
Unprompted review
The Bank of Electronics logo

Reply from The Bank of Electronics

Dear Sir, As we said you payment was captured by the Razorpay but it didn't reflected in our system as we communicated with Razorpay they said the payment has stuck in between in that case you have to wait for 3 working days to get it reflected in the system if it doesn't show then it will automatically get refunded in the original payment option and the refund will be credited within 7 days.

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