Banden Pneus-online Reviews 

7,596
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

A friend of mine delivered moto spare parts from this online shop, the quality is top-notch and the price was justified.

Company replied

Rated 5 out of 5 stars

Overall a good experience, as usual. The only inconvenience was that the tires did not arrived in the same shipment. In fact the second pair came 3-4 days later, after the weekend and I missed the cha... See more

Rated 1 out of 5 stars

Fitting price charged by the garage was more than double the amount quoted on the website. Not such a deal when taking that into account, might as well just go direct to the garage and buy the tyres t... See more

Company replied

Company details

  1. Tire Shop

About Banden Pneus-online

Information provided by various external sources

Pneus Online België beschikt over een netwerk van 15 000 montagecentra voor de levering en montage van uw autobanden.

Contact info

4.1

Great

TrustScore 4 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(7,596)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

A friend of mine delivered moto spare…

A friend of mine delivered moto spare parts from this online shop, the quality is top-notch and the price was justified.

8 October 2025
Unprompted review
Banden Pneus-online logo

Reply from Banden Pneus-online

Merci de partager votre expérience avec nous. Votre satisfaction est notre priorité!

Rated 3 out of 5 stars

Overall

Overall, everything went well.
I bought necessary tires and got them within a week. Сomunication could have been better..... after 2 days of no news, I called and they sent me tracking code but I receved it, as well as the mailing list, only on the day of actual delivery. This service should be improved!

The order was delivered quickly. They are not the only ones on the market and they are not the cheapest. But I can mention high reliability and quality of goods as advantages.

I'm a little underwhelmed with their service. I had a question about my order, which I wrote about at the very beginning of my review. And result was really not the best.

It was as easy to place an order on the website as it was to pay.
The only thing I'm having trouble with is tracking.

However, overall I am very happy with the whole process and my next purchase will also be made here

25 January 2025
Unprompted review
Banden Pneus-online logo

Reply from Banden Pneus-online

Hello! We will forward the feedback to the relevant department in order to avoid this kind of situation in the future. We are really sorry for any inconvenience caused and please accept our sincerest apologies!

Rated 1 out of 5 stars

I filled in the contact form and I…

I filled in the contact form and I asked you to deliver the tires to my home NOT to the garage and nobody answered back to my request and my tires were sent to a garage 80km away from my home. I am very sad about this! I will never order nothing from this website! The contact phone number is taxable and nobody answered! I waited 10 minutes on hold so I paid 3€ for the call and after 10 minutes of waiting on hold the call ended by you! Not a serious company!! I will send back the tires these days and I will ask for a refund! Think twice before you order something from here!

9 May 2024
Banden Pneus-online logo

Reply from Banden Pneus-online

Hallo,
Wij hebben rekening gehouden met uw bericht.
Allereerst willen wij u hartelijk bedanken voor uw interesse in onze site en onze producten.
Wij hebben de incidenten uiteraard aan de betrokken afdeling gemeld en wij streven ernaar alle noodzakelijke middelen in te zetten om ervoor te zorgen dat dit niet meer gebeurt.
Wij kijken uit naar uw volgende bezoek aan Pneus online en staan ​​tot uw beschikking voor verdere informatie.
Met vriendelijke groeten,
Het Pneus Online-team.

Rated 1 out of 5 stars

I received old tyres and I asked for…

I received old tyres and I asked for support following the channels advertised on their website, I didn't received any reply, they just desappeared next time I'll buy on amazon it's more professional

8 April 2024
Banden Pneus-online logo

Reply from Banden Pneus-online

Hallo,
Wij hebben rekening gehouden met uw bericht.
Allereerst willen wij u hartelijk bedanken voor uw interesse in onze site en onze producten.
Wij hebben de incidenten uiteraard gemeld aan de betrokken afdeling en streven ernaar alle noodzakelijke middelen in te zetten om ervoor te zorgen dat dit niet opnieuw gebeurt.
Wij kijken uit naar uw volgende bezoek aan Pneus online en staan ​​tot uw beschikking voor verdere informatie.
Met vriendelijke groeten,
Het Pneus Online-team.

Rated 1 out of 5 stars

Beware fake fitting prices!

Fitting price charged by the garage was more than double the amount quoted on the website. Not such a deal when taking that into account, might as well just go direct to the garage and buy the tyres there.

30 June 2023
Banden Pneus-online logo

Reply from Banden Pneus-online

Dank u voor uw bericht. Tot volgende keer !


Wij wensen u veel rijplezier met de nieuwe producten.

Bedankt. Wij wensen u veel rijplezier !

Rated 1 out of 5 stars

You should improve more about the way…

You should improve more about the way you deliver Items/ goods to your customers not just to throw things in front of the door without informing the client not even an email just to inform that things you ordered have arrived, for me I just find that you have poor service next time rectify that mistake

24 June 2023
Banden Pneus-online logo

Reply from Banden Pneus-online

Dank u voor uw bericht. Tot volgende keer !


Wij wensen u veel rijplezier met de nieuwe producten.

Bedankt. Wij wensen u veel rijplezier !

Rated 5 out of 5 stars

Overall a good experience

Overall a good experience, as usual. The only inconvenience was that the tires did not arrived in the same shipment. In fact the second pair came 3-4 days later, after the weekend and I missed the chance to put them on the car. Not a big deal, obviously, just I don't understand why the delay. I received tracking emails for both parcels at the same time, so I assume they were shipped together.

15 September 2022

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