Banantees logo
Visit website

Banantees Reviews 

3
•
TrustScore 3.5 out of 5

3.5

Custom T-Shirt Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Custom T-Shirt Store

Written by the company

Our store sell t-shirt, mug, hat, shoes, and accessories. All orders are printed on-demand, we have many suppliers and they are based in many countries like the United States, United Kingdom, China, Vietnam.

Contact info

3.5

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(3)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Quality of customer service changed after receiving my order

I purchased a pair of personalized crocs, which I exchanged Friday m another pair that I had ordered. I was in constant communication with Emily who assisted with the exchange. However, when I received my order I saw that the personalized name was printed over one of the holes cutting the name off. I have reached out to the Banantees support email many times since 1/3/22 and still no response. I even responded back to Emily’s last email to me supplying a picture and explaining the issue, but still no response from her either.

I just don’t understand how you go from responding back within hours to no response within a week of follow-up emails. I was very happy with their customer service until now.

8 January 2022
Unprompted review
Rated 5 out of 5 stars

Order the pink butterfly crocs

Order the pink butterfly crocs. Aside from having delivery issue. I reached to customer service. Emily was keeping in communication with me to solve the problem and she deliver as promise. The service I received was great. Will order from site again :)

21 November 2021
Unprompted review
Banantees logo

Reply from Banantees

Thank you so much for your review. We are a new business, so we are trying our best to bring happiness to customers. We hope to see you back in the future.

Rated 5 out of 5 stars

Absolutely love how their Greys Anatomy…

Absolutely love how their Greys Anatomy Crocs came in!!! Very understanding and I love their customer service! 10/10

8 November 2021
Unprompted review
Banantees logo

Reply from Banantees

Hello Daniella,
Thank you so much for your purchase and for your rating.
Hope you enjoy your clog. I hope to see you come back to our store in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look