Awesome 3D printers. Have 2 of them. Simple to use. A lot of easy to use features. Cool interface. Bambu Studio takes a lot of the hassle out of setting up your model to print. Ordering filament is de... See more
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Bambu Lab builds state-of-the-art 3D printers that break the barriers between the digital and physical worlds, bringing creativity to a whole new level. Right now we have three sites located at Shenzhen and Shanghai in China and Austin, Texas of U.S.
Contact info
China
- bambulab.com
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Delivery is timely and accurate.
Shipping was very prompt
AWAY GOOD SERVICE!!!
Long shipping time but worth the wait
It took longer than expected to ship but other than that it's all the filament is amazing quality.
It’s a great experience every time I…
It’s a great experience every time I have to order. From Fast delivery to product availability.
I think it’s a little ridiculous that…
I think it’s a little ridiculous that the AMS 2 Pro doesn’t come with what you need to use it out of the box. No buffer, no hub, no power adapter for the heater functionality. Had to spend an extra $100 and am still waiting for it to arrive.
The awesome amount of files and…
The awesome amount of files and projects to choose from. The setup and addition of my new AMS Pro 2 was so simple
BambuLabs makes a phenomenal product
Bambu is the top tier of 3D printers. The customer support, ease of access, and thorough service manuals make Bambu the best printers on the market for hobbyists and pros.
I only fault them one star because they are kinda "Apple-y." BambuSlicer (kick ass program) and MakerWorld (kick ass site) are not friendly towards other brands of printers. That being said, BambuSlicer and MakerWorld ARE open source and can be used by others (as long as you know how to change all the presets)
BambuLabs makes an AMAZING product. They keep makers, like us, engaged while pushing the boundaries of 3D Printing technology. They have an insanely good support structure around their product and they have kickass software.
I have no reply on an order
I have no reply on an order, as far as I can see, I've paid for something that is not being delivered. Very disappointed in the lack of customer care.
I'll stick with creality from now on sorry.
Engineering Technician
Excellent quality replacement parts and a perfect fit. The parts arrived exactly as described. Installation was quick and easy, and everything worked flawlessly. Great communication and fast turnaround, highly recommended!
very fast shipping and it was free
It was a smooth assembly process and…
It was a smooth assembly process and the product looks great
Awesome product, I would highly recommend bamboo lab printers
Excellent product easy to set up Work straight away 100%
Happy 1st time printer owner
The printer was shipped promptly, the assembly was straight forward and the software is easy to use.
Great!
It was pretty fast shipping. I like the marble run. I am hoping to save up for an X2D, so I will not be purchasing for a while.
Customer service responded quickly and…
Customer service responded quickly and remedied my issue immediately.
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