I was doubtful that I would get the loan as I have been turned down in the past but from the moment of going through the questions and completion it was a breeze. Bamboo delivered on their promise an... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Oh wow, what can I say...... They are brilliant!!!!!! They needed two wage slips, but because I have just started a new job and only had a single payslip to hand, they waited two days until my nex... See more
Company replied
Great company to deal with, very professional. Everything done online, easy to fill the application form in. Bamboo accepted my application after other lenders had refused but they didn't charge stup... See more
Company replied
I recently had a really positive experience with this loan company and wanted to share how smooth the whole process was. From start to finish, everything felt quick, simple, and well-organized.... See more
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Company details
About Bamboo
Written by the company
Bamboo: Personal Unsecured Loans
Bamboo is a direct lender that offers unsecured personal loans between £2000 and £15000 with flexible terms from 12 to 60 months. We help our customers find an affordable loan that fits their individual credit situation. We pride ourselves on being a transparent lender and make sure our process is fast and simple. Bamboo is authorised and regulated by the Financial Conduct Authority. As a responsible lender, Bamboo adheres to the standards of good practice set out in the FLA Lending Code.
Bamboo's service is trusted by over 240,000 customers and we’re proud to have been voted Best Personal Loan Provider five times at the 2017, 2018, 2019, 2021 and 2022 Consumer Credit Awards.
Contact info
Southampton, United Kingdom
- 0330 159 6010
- contactus@bambooloans.com
- bambooloans.com
4.9
Excellent
33K reviews
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Reply from Bamboo
We appreciate you taking the time to leave us a review! We are so glad you had a good experience and quality service. Thanks!
Kind regards,
Bamboo.
Brilliant easy fast thankyou
28 April 2026
Reply from Bamboo
We're so happy to hear that you found it easy and fast! Thank you for your brilliant feedback; we appreciate it greatly.
Kind regards,
Bamboo.
Reply from Bamboo
We're happy you were satisfied with our excellent and fast service. We appreciate you sharing your experience with us.
Kind regards,
Bamboo.
Hey I’ve had a loan from bamboo before…
Hey I’ve had a loan from bamboo before and had no problems with any help needed always been happy to help and been positive and polite with the phone calls and answering any questions I had all in all very helpful ⭐️⭐️⭐️⭐️⭐️⭐️
2 May 2026
Reply from Bamboo
We're happy to hear that you had a positive experience with our services. We appreciate your kind words and are grateful for your feedback. It's great to know our team was helpful and supportive!
Kind regards,
Bamboo.
The process was very swift.At first i…
The process was very swift.At first i doubted whether i was going to be accepted but boom within 2hrs got my loan
2 May 2026
Reply from Bamboo
We're happy to hear that the process was swift for you. Thanks for your feedback!
Kind regards,
Bamboo.
Reply from Bamboo
We're happy to hear that we were very helpful and that the process was smooth for you. Thank you for your positive feedback; we appreciate it.
Kind regards,
Bamboo.
Soft searches on my credit file even…
Soft searches on my credit file even though I am not aware who this company is,never have applied for any product and not even interested , have forwarded the screenshots of the credit file, simply misusing customers data.
29 April 2026
Unprompted review
Reply from Bamboo
Hi,
Thank you for bringing this to our attention, and please accept our apologies for any concern this may have caused.
We would welcome the opportunity to investigate this matter and review the screenshots you have mentioned. To enable us to do so, please contact our Fraud and Underwriting Team directly at underwriting@bambooloans.com.
They will be happy to look into this for you and investigate why this search has appeared.
Kind regards,
Bamboo
Excellent and quick
1 May 2026
Reply from Bamboo
Thank you for taking the time to leave us a review!
Kind regards,
Bamboo.
Reply from Bamboo
We're happy our website was nicely built and everything went smoothly for you. We appreciate your positive feedback!
Kind regards,
Bamboo.
Reply from Bamboo
We're happy the application was easy and quick for you. We appreciate your positive feedback; thank you so much.
Kind regards,
Bamboo.
Reply from Bamboo
We're happy our service was brilliant and easy to use. Thank you for your positive feedback; we appreciate it.
Kind regards,
Bamboo.
Stay away do not go near this company
30 April 2026
Unprompted review
Reply from Bamboo
Hi
Thank you for taking the time to leave a review. We’re sorry to see that you feel this way.
We’d really like the opportunity to understand what led to your experience and see if we can help. Can we please request that you update your review with your reference number? Alternatively, if you call us on 0330 159 6010, a member of staff will be happy to look into this and address any concerns.
Kind regards
Bamboo
You were so easy to deal with and…
You were so easy to deal with and accepted my application quickly with no fuss
29 April 2026
Reply from Bamboo
We're so glad to hear that your application process was smooth and efficient. Thank you for your positive feedback; we appreciate you taking the time to share.
Kind regards,
Bamboo.
I’m delighted
I’m delighted with bamboo it was easy and quick would come back again and tell other people to do the same
25 April 2026
Reply from Bamboo
We're delighted to hear that our services were easy and quick for you. We appreciate you recommending us to others.
Kind regards,
Bamboo.
Easy to deal with and extremely helpful…
Easy to deal with and extremely helpful on the phone
25 April 2026
Reply from Bamboo
We're happy to hear that your experience was easy, and that our phone support was helpful. Thank you for your positive feedback!
Kind regards,
Bamboo.
Amazing !!!!!!
Oh wow, what can I say...... They are brilliant!!!!!! They needed two wage slips, but because I have just started a new job and only had a single payslip to hand, they waited two days until my next pay day. Nothing was too much for them, their advisors that I spoke too were polite and helpful. It took them a few hours to review my application and once accepted the money was in my bank account within a few hours.
The application was super easy,
Supplying the evidence they wanted was a sinch.
If they need to speak to me, they called me.
Seriously they are amazing. If you don't believe me give them a try yourself. You won't be disappointed.
29 April 2026
Reply from Bamboo
We're happy to hear that you had such a positive experience! We appreciate you highlighting our team's helpfulness and the straightforward application process. Thank you for your amazing feedback!
Kind regards,
Bamboo.
Reply from Bamboo
We appreciate you taking the time to leave us a review! We are so glad our service and communication were very good for you. Thanks!
Kind regards,
Bamboo.
very, very professional
The response very quickly and very consider it when I need the most
28 April 2026
Reply from Bamboo
We are happy to hear that our prompt response was helpful during your time of need. We appreciate your positive feedback and thank you for sharing.
Kind regards,
Bamboo.
The easiest hassle free process ever if…
The easiest hassle free process ever if I could give them 10 stars I would .
24 April 2026
Reply from Bamboo
We're happy to hear that you had such an easy and hassle-free experience. Thank you for taking the time to leave us such a wonderful review!
Kind regards,
Bamboo.
Reply from Bamboo
We're happy to hear that you had a very good experience. Thank you for your positive feedback!
Kind regards,
Bamboo.
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