Company great at responding to emails- although the “express delivery” is farcical. Tracking items is not updated and order cannot be found when searching their webpage tracking system- reading the... See more
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Complete con - call themselves ‘London’ in their name yet if u have to return anything its an address in China at a minimum £30 cost to you! I will be contacting Trading Standards and I suggest more o... See more
Please Avoid this co balzoni london and modiva new york..... the pics and descriptions online are Not what u receive !! I ordered 10 items in october, arrived 4 weeks later from china, cheap polyeste... See more
Company replied
Great shopping experience! I recently ordered from this fashion store and I’m very happy with my purchase. The quality of the clothing is excellent and looks exactly like the pictures. Shipping w... See more
Company replied
2.3
Poor
23 reviews
No recent history of asking for reviews
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FRAUDULENT COMPANY
Ordered a shirt from Balzoni London via their Facebook page. Shirt was half price and purchased for £34.95 with free delivery. They advertise a maximum 12 day delivery. 19 days later the shirt arrived. Their website states the shirt is made of high quality cotton and cease free , regular fit.
The shirt that arrived is made of a very poor quality polyester material, full of creases, that looks impossible to iron out , and definitely a skinny fit . Large would fit a 6 stone male!
Returns are a minimum £20 cost to the buyer and you have to get it back to China (where it was made) within 14 days or no money back. Refunds are also at the discretion of the seller.
AVOID THIS COMPANY AT ALL COSTS
25 September 2024
Unprompted review
Reply from Balzoni London
Hi there,
We are truly sorry to hear that your experience with us didn’t meet the high standards we strive for at Balzoni London. We understand how disappointing it is to receive an item that isn't quite right, and we sincerely apologize for the frustration caused.
We take all feedback seriously as we work to refine our collections. We would value the opportunity to make this right for you—please reach out to us at info@balzoni-london.com with your order details so we can investigate this personally.
Warm regards, The Balzoni London Team
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