Great online shop, variety and prices. Full specs for almost every product, description and photos / videos. Only thing I would like improved is to be able to get notified about temporarily unavailabl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased this from the Netherlands without any issues with customs and with fast delivery. It arrived within one week. For this price, it’s definitely a nice pistol. It feels good, fits comfortably... See more
Company replied
The online ordering process is easy and fast. The price of the Vixen 2 Long is the cheapest I found online, if I don't count the import tax and brokerage fees. With it, the price is still quick comp... See more
Company replied
I was buying for the first time on Balistas and had rather large order. Order came in 3 days in another country which was unexpectingly fast. Everything was neatly and securely packed without any dama... See more
Company replied
Company details
Written by the company
A specialized e-shop offering airguns, optics, and accessories for sport shooting, outdoor activities, and self-defense. We provide a wide selection of high-quality products, expert advice, and reliable customer service. Fast delivery across the EU and USA.
Contact info
U Staré elektrárny 291/11, 710 00, Ostrava, Czech Republic
- +420 773 379 767
- info@balistas.shop
- balistas.shop
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Reply from BALISTAS
Hello, we firmly believe that your satisfaction will remain 100% even with future purchases.
Happy customer
Everithing is great, from ordering to reciving. Goods was packed wery well so it cant damage... Thanks for that!
26 January 2026
Reply from BALISTAS
Hello,thank you for your 5 star review. We look forward to your next purchase.
Great price, fast delivery
Great price, fast delivery, product received without any problem, perfect service from the shop
1 February 2026
Reply from BALISTAS
Hello, thank you for the recommendation, positive feedback is always a great motivation for us.
Reply from BALISTAS
Hello, thank you for the recommendation, positive feedback is always a great motivation for us.
Fast reliable delivery!
Fast reliable delivery!
Amazon and eBay need to learn from Ballistas. Ordered on Monday, delivered in Los Angeles, California the next Friday. Great service.
28 January 2026
Reply from BALISTAS
Hello, we firmly believe that your satisfaction will remain 100% even with future purchases.
Verry good service
I purchased this from the Netherlands without any issues with customs and with fast delivery. It arrived within one week. For this price, it’s definitely a nice pistol. It feels good, fits comfortably in the hand, and shoots quite well. The price–quality ratio is very good, and the service was perfect. I will definitely place another order with this company in the future
17 January 2026
Reply from BALISTAS
Hello, thank you for the recommendation and we believe that your next purchase will be in the same spirit.
Great online shop
Great online shop, variety and prices. Full specs for almost every product, description and photos / videos. Only thing I would like improved is to be able to get notified about temporarily unavailable products, when they become available again, so I can schedule my next order. Also, would prefer videos in english. Other than that, the best online shop I've come across so far!
15 January 2026
Reply from BALISTAS
Hello, thank you for the great review and we are already looking forward to your next purchase from our e-shop.
No response and help!
I bought a pistelle x-68 and had a question about it. I asked if it was a GEN1 or GEN2. In the title they say its a GEN2 from NxWerks but NxWerks is a GEN1 and the GEN2 is from Defense Innovation. I e-maild them 2 times but they just send it to me and never answared my question!
14 January 2026
Reply from BALISTAS
Hello,
We received your email on 15.1 17:24 and on 16.1. we replied to you at exactly 08:47. We are able to document the entire communication for you. We are sorry if it did not reach you. We have added the explanation of Gen 1 and Gen 2 to the product description for clarification to other customers. This is indeed the declared gen2.
Shipping was quick for an international…
Shipping was quick for an international shipment. Product exactly as described, and much appreciated to be able to use the VZ-47 air rifle.
14 January 2026
Reply from BALISTAS
We greatly appreciate your review. Thank you and I look forward to further cooperation.
Cheap and fast delivery
Cheap and fast delivery of good product, exactly what i want and 😁
15 January 2026
Reply from BALISTAS
Thank you for sharing your experience with other buyers. We appreciate it.
The delivery company(DPD) wants to…
The delivery company(DPD) wants to deliver wrong address my parcel. I don't know why, because the address and the phone numbers were correct on the outside of the parcel.
11 January 2026
Reply from BALISTAS
Hello, we are sorry for this experience, but unfortunately as an e-shop there is not much we can do about this. Hopefully the next order will be delivered without complications. Thank you for the positive 4*.
Reply from BALISTAS
We greatly appreciate your review. Thank you and I look forward to further cooperation.
Great service.
8 January 2026
Reply from BALISTAS
We are pleased when a satisfied customer can rate us like this, thank you.
Excellent products.
Excellent products at competitive prices, delivered promptly. Overall, a positive experience with responsive customer service and clear communication with Michal and Balista's team.
21 January 2026
Reply from BALISTAS
Thank you for the great review. We really appreciate it.
Good and fast delivery
Good and fast delivery, you get what you pay for.
I'll definitely be shopping here again.
25 December 2025
Reply from BALISTAS
We greatly appreciate your review. Thank you and I look forward to further cooperation.
"I purchased a Umarex T4E TR 50 L and…
"I purchased a Umarex T4E TR 50 L and I am extremely satisfied, not only with the product but especially with the customer service. This store is incredibly professional: they handled my request with great speed and processed a partial refund in record time. Communication was excellent and shipping was fast. It’s rare to find such precision and care for the customer. I will definitely buy from them again. Thank you!
20 January 2026
Unprompted review
Reply from BALISTAS
Thank you for sharing your experience with other buyers. We appreciate it.
Never got it
3 January 2026
Reply from BALISTAS
Hello, we apologize for the inconvenience. There was an error with the carrier. Everything is being resolved directly with the carrier and we have also contacted you. I am trying to resolve everything to the satisfaction of both parties. Of course, you will not lose your money.
Products are exactly as described
Products are exactly as described, prices are correct!
But contact and delivery to Belgium is a disaster.
I have already bought 3 PCP rifles and a scope here.
You need to be very patient compared to other webshops.
But the most important thing is that they deliver correct and good products!!!
4 January 2026
Reply from BALISTAS
Hello, we apologize for the inconvenience and thank you for your positive rating. Sometimes complications arise, but they are always solvable.
Reply from BALISTAS
We are pleased when a satisfied customer can rate us like this, thank you.
price and delivery
Hello,
The products are competitively priced, and delivery is fast and accurate.
3 January 2026
Reply from BALISTAS
Thank you for your review and your trust.
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