Really great service, went for the small Wastenot pack and got a bigger one than I ordered which was fantastic. It’s pot luck for flavours but you do get a great selection and even some full brownie s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Package never arrived / no notification if left in a safe place as to where the safe place was.
Before I ordered I made an enquiry RE flavours and collection as I saw they were local to me. They responded really quickly and they were really helpful. The brownies are packaged beautifully- tast... See more
Company replied
Hi they are absolutely gorgeous and when my grandchildren came they wanted to know what was in the box, so I said have a look but you can only have one but when they had one they said I can’t leave it... See more
Company replied
Company details
Written by the company
Baked Co. - Love made edible It's certainly our mission to tangle your tastebuds. All our brownies are made from free range and sustainable ingredients where possible and with a rich 73% dark chocolate to make sure they all taste amazingly rich and decadent, no matter which flavour you choose. We both have a true passion for baking and are both perfectionists that's why we stride to make love edible.
Contact info
Unit 1, 13, CR6 9NH, Warlingham, United Kingdom
- 02034322630
- order@bakedcompany.co.uk
- bakedcompany.co.uk
4.1
Great
26 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Package never arrived / no notification…
Package never arrived / no notification if left in a safe place as to where the safe place was.
12 April 2023
The most amazing brownies I’ve had 😁…
The most amazing brownies I’ve had 😁 keep doing your thing looking forward to more :)
24 February 2023
Tasted great and lasted too.
Tasted great and lasted too.
Received as a welcome gift. Will be using the company to send my own gifts
16 December 2022
Unprompted review
Good, but not thirty quid good
I was thoroughly enjoying my tiny box of brownies until I found out what my Mother-in-Law paid for them. She was mortified by the size of the box. Maybe it's a North/South thing but no Geordie bakers could try and charge near that much.
They're £5 good, but not £28 good.
25 December 2022
Unprompted review
Reply from Baked Co
Hi Andy,
Thanks for taking time to review us.
We very much appreciate that you thoroughly enjoyed your brownies – this is our aim.
We do advertise the size of our box online and it clearly states bite-size brownies. In regards to our pricing we have to disagree as we have a very fair and competitive pricing, as you can understand the cost of ingredient higher than ever before plus, we have many overheads and staff to pay them a living wage. £5 would barely cover the free postage to you. In regards to other ‘Geordie Bakers’ we have a known competitor from the area and we are significantly cheaper.
Once again, we appreciate the feedback and hope to serve you in the future again.
If you need any help moving forward then please contact us.
We hope to hear from you again soon.
Kind Regards,
Baked Co
We ordered as a Christmas gift for…
We ordered as a Christmas gift for friends and they absolutely love them, they were beautifully packaged and we look forward to ordering again and maybe getting to try some
20 December 2022
Unprompted review
Extremely disappointed with my order…
Extremely disappointed with my order which I have just received, these were supposed to be gifts to my family but I certainly won’t be giving them now! Tiny in size and look absolutely nothing like the pictures advertised.
22 December 2022
Reply from Baked Co
Hi Emma,
Thanks for taking time to review us.
I would like to thank you for your feedback regarding your order, as you can understand these items are sent via the mail service so they will not look picturesque upon arrival as no one can every guarantee this via the mail service.
We do have a section within our terms and conditions that states this, except from extreme damage or perhaps damaged of the packing which was not the case from the pictures in which you sent.
The Family Box is also part of our waste not initiative so therefore flavours may vary from box to box. We do also advertise that the family box brownies are ‘bite size’
Once again, we appreciate the feedback and hope to serve you in the future again.
If you need any help moving forward then please contact us.
We hope to hear from you again soon.
Kind Regards,
Baked Co
Family Box
Received the family box from friends. It was extremely well wrapped and received through the post. The brownies were all delicious, a perfect gift for everyone!
6 December 2022
Unprompted review
My very honest review
Very very very very very very very very tasty.
Frozen them so they would last the whole month as I didn't want them to end.
1 December 2022
Unprompted review
Reply from Baked Co
Good Morning Laura,
Thank you for taking the time to leave a 5 star review,
It's fantastic to hear very much enjoyed your brownies, what a great idea to save them for later!
I hope that this will encourage you to shop with us in the near future.
If you need any help moving forward then please contact us.
We hope to hear from you again soon.
Kind Regards,
Baked Co
Really great!
Really great service, went for the small Wastenot pack and got a bigger one than I ordered which was fantastic. It’s pot luck for flavours but you do get a great selection and even some full brownie slices. Recommend if you want to try the brownies before committing to the subscription or buying packs as gifts
22 November 2022
Reply from Baked Co
Good Morning Helen,
Thank you for taking the time to leave a 5 star review,
It's fantastic to hear that you enjoyed our Waste not box whilst helping save our waste levels!
I hope that this will encourage you to shop with us in the near future.
If you need any help moving forward then please contact us.
We hope to hear from you again soon.
Kind Regards,
Baked Co
What a great company
What a great company. This was a random find when I was searching for cakes for my friends birthday. They were well presented and she loved them
6 November 2022
Reply from Baked Co
Thanks for taking time to review us! We are super glad to hear your friend enjoyed them, we hope to serve you again very soon!
Friendly and prompt service
Friendly and prompt service. Family brownie box looks and tastes amazing.
25 September 2022
Reply from Baked Co
Thanks for taking time to review us Mr Harris! We really appreciate it and hope you enjoyed your treats.
Hi they are absolutely gorgeous and…
Hi they are absolutely gorgeous and when my grandchildren came they wanted to know what was in the box, so I said have a look but you can only have one but when they had one they said I can’t leave it to only one Nan, so I said ok then two, so I will be ordering them some at a later date.x
11 September 2022
Reply from Baked Co
Thanks for taking time to review us, its review like this that keep us going! Thanks again
Amazing brownies and 5* service
Before I ordered I made an enquiry RE flavours and collection as I saw they were local to me.
They responded really quickly and they were really helpful.
The brownies are packaged beautifully- tasted great and were a great gift.
I’m pleased to have found somewhere local that are easy to deal with as I will 1000% be ordering from here again!
1 September 2022
Reply from Baked Co
Thanks for taking time to review us! We super happy to hear that you enjoyed them. We do love the local community and they love our brownies
Love the cakes then we're so yummy n…
Love the cakes then we're so yummy n soft i will order some more soon thank you alot.
22 August 2022
5 Stars!
Fantastic service, and wonderful product. We sent out as a Thank You to some clients who were all very grateful and impressed with the brownies.
We highly recommend. Thank you :)
15 June 2022
Reply from Baked Co
Thanks for taking time to review us Kelly! We really appreciate it and if need any brownies again in the future we will be happy to help.
Amazing brownies
Wow , amazing brownies, so tasty .
We bought a different selection & a dipping box, enjoyed by all, delivery was quick , website easy to use . Highly recommend for a lovely treat
7 February 2022
excellent brownies
excellent brownies, especially the Biscoff. I will be ordering for the team again.
28 January 2022
Reply from Baked Co
Thanks - we love to hear that you were satisfied.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.