I had a problem with my package (not the company’s fault) and they were very helpful and I got my order in time. I give only 3 stars because the jewellery, although beautiful, came straight from Chin... See more
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Premium 18K Jewellery
Netherlands
Replied to 53% of negative reviews
Typically replies within 1 month
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Rings were beautiful and delivery was fairly quick! Quality of rings were exceptional!
I had a problem with my package (not the company’s fault) and they were very helpful and I got my order in time. I give only 3 stars because the jewellery, although beautiful, came straight from China and are delivered by the same carrier that carries deliveries eg. from AliExpress. So I don’t know if the jewellery is actually same as the ones in AliExpress. I’m sure the color stays well, and the pieces I got seems to be well made, all I’m worried about is the safety of the materials that are used and wether the company is actually able to audit the production sufficiently.

Reply from Bailey Amsterdam
Drop shipping. They didnt even change the sender address or anything, it was straight from china
I ordered what I believed to be high-quality fashion jewelry from Amsterdam, as advertised on the website. The brand presented itself as European, with a Dutch address and elegant product photos, so I expected well-made and stylish pieces.
However, two weeks later the parcel arrived from China, not from Amsterdam. All items were packed in cheap plastic bags and looked low-quality. The pieces feel very light and look nothing like the images on the website. This is clearly very cheap China-made jewelry, being resold under a European brand name.
Literally stole my money.
I ordered from the website on the 10th of November and I still do not have my order (8th December). I contacted them multiple times to cancel the order and they only said they'd replace it. When asked to confirm the address, they gave me a random person's name and address instead and asked me to correct it. Honestly the quality of customer service is so bad, one of the worst I've ever encountered. Avoid avoid avoid.
I bought two different models of earrings and even if the shipment took some time I have to say that my experience was great. The packaging was excellent: every single piece was packed separately from others to prevent damages. I've used the earrings everyday for weeks and absolutely no colour change happened. I'm totally satisfied with my purchase.
Great products!! Have many pieces of Bailey Amsterdams from rings to necklaces. I wear them in the sea they have never tarnishes and look as bright as the day I bought them. I had a problem with one of the stones falling from my bracelet a new replacement was put in the post the very next day Amazing company !!
A truly beautiful and unique shop! The customer service is a 10/10, very kind and I was able to communicate directly with the team. I can definitely recommend this shop 😊 greetings from Germany ☀️
Haven’t received the goods yet but missed a promotion. Contacting them after the other and they applied the promotion without any hesitation. Response times were very fast.
The necklace I purchased was absolutely beautiful — very well-crafted, high-quality, and with a unique, creative design. I’m really happy with my purchase!
I absolutely love this jewelry! The quality is amazing. I never take my rings off, even when washing my hands, and they haven’t tarnished or changed color at all. I once had a small issue, and the customer service was super quick and helpful. Totally recommend this brand!
Everything is great quality and just like in the pictures. (Italy)
I've been traveling for over a year now and have been wanting waterproof earrings forever! So happy with my purchase, and it really makes a difference wearing accessories every day.
I got my earrings with"diamonds"not nice after wearing few times and after my reclamation they will be changed to new ones. Very good comunication and fast reaction.
I ordered multiple necklaces and rings. The quality is lovely. I’ve had them for a few months now; I don’t take the rings off to wash my hands and so far they have not been tarnished whatsoever. Still shiny. No loose stones. Will definitely be buying again if they have a new collection.
I ordered almost all of my jewlery from bailey amsterdam and wear it every day! I love that the shipping is fast and i always know where my order is!
I work in the gastronomy but I still wear my rings every day but not once have my fingers been green! And if still one of the pears fall of because they go through a lot, the "broken piece" is getting replaced immediately!
Their jewelry has yet to tarnish or lose its luster. I've bought three rings and a necklace from their website and love each piece! They've become a staple with my wardrobe and recommend their collection. The shipping has never been an issue either and I never have to wait longer than my expected delivery date.
Love everything I bought from Bailey Amsterdam. So much lovely jewlery 🙏🏼
Extremely disappointed! Terrible quality, took 2 weeks to arrive in the Hague. One ring was missing a stone. So clearly they are lying. I will return and want my money back as their real value is 10 eur ring, not 50/70. Don't buy it!!
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