I am very satisfied with my experience. The communication with the staff was excellent — professional, efficient, and quick to respond. The clothing looked exactly like the photos, beautifully made an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
U.K.’s Leading Authentic Pakistani Multi Brand Online Store
Contact info
United Kingdom
- +447762166616
- info@bahirah.com
- bahirah.com
Replied to 5% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time order
Exactly how I envisioned my suit to be great service received and communication was good too. My suit is absolutely stunning m’a thank you so so much x

Reply from BAHIRAH
Bahira was recommended by a friend and…
Bahira was recommended by a friend and I could not have been happier with the service. Communication on whatsapp from enquiries to confirming my order, was handled efficiently. I received my shipment on time and the stitching on the outfit was immaculate. Definitely I will be recommending their services to everyone.

Reply from BAHIRAH
Ordered a suit which was advertised and…
Ordered a suit which was advertised and confirmed as 4 week delivery time frame. We are now 2 weeks overdue, the wedding date missed, no clothes from Bahirah as well as no update and no contact. After commenting publicly on the Instagram profile, I received a message 5 days ago to say it was dispatched and I'd receive tracking info in an email the next day. Again, nothing was followed through and despite numerous calls, messages and contact on WhatsApp, Instagram and usual calls, they are now ignoring any contact. Payment was taken in full, the order not followed through and they've just disappeared.
Avoid this company at all costs - pay more and go with someone else. I've ordered from Maiza Boutique and wish I'd gone with them again. Wouldn't recommend this 'company' to anyone.
Scamming Business DO NOT BUY
Awful business and I will never ever order from them again. I made an order on the 11th September for two outfits for a friends wedding and I paid £30 for priority delivery and I never got my clothes… I emailed, WhatsApped countless times and sent them a DM. They’re an awful company. They only refunded because I went with a company called resolver who helped otherwise this fraudulent company wouldn’t have given my money back or sent my outfits. Do not order from them…
As always great quality outfits and…
As always great quality outfits and service. I’ve been shopping here for years now and always be very happy with what I received. Highly recommend. Great work 🤲🏼

Reply from BAHIRAH
Highly recommend
Fabric quality has always been amazing and always stitched to my requirements! Highly recommend Bahirah
Poor communication
I ordered two outfits for a wedding three months prior to the event. After emailing me to say that there was a delay a few weeks before the wedding I had no communication from the team at all about where my outfits were and whether they would be delivered at all!! I contacted them via instagram WhatsApp and email and had no response until I mentioned to take legal action. They refunded me but now I have no outfits a week before the event

Reply from BAHIRAH
Fitting was great and comfortable suits…
Fitting was great and comfortable suits considering the work in the suits too! Replies abit slow but very happy with my order

Reply from BAHIRAH
THE WORST COMPANY EVER THEY WILL NEVER…
THE WORST COMPANY EVER THEY WILL NEVER DELIVER YOUR PARCELS AND IF YOU CHASE THEM UP THEY WILL CANCEL THE ORDER COMPLETELY!!!!!! WILL BE TAKING LEGAL ACTION AGAINST THEM!!!!!! THIS IS THE SECOND TIME THEY HAVE DONE THIS TO ME
Very bad quality of clothes - replicas!!!
We ordered three suits for my sisters wedding. Delivery was good, the clothes came on time, and Bahirah was responding to my queries up until my clothes were sent.
However, when receiving the clothes, the quality was not at all as expected. One of the suits is in two different colors (the pants are one color and the blouse is another color) and it does not have the tassels as pictured, instead some cheap tassels were used.
The second suits lehnga is completely simple while it is adorned with gota on the picture.
The third suits design is completely off - there are no cutouts as on the pictures and no tassels either.
It is clearly replicas we have received while we have paid full price!!! When contacting the company I am receiving no response even though I have been contacting them both on e-mail and on Whatsapp since 12th September, which is the day after we received our order. I need a response and a refund!!!
I placed an order in July for an outfit…
I placed an order in July for an outfit and was told delivery would be 3-4 weeks. 2 months later I have still not received my outfit and they are not replying to my DMs
Very happy with my order thank you
Very happy with my order thank you
Overall good
I’ve received my order today, i am quite happy with it it’s a gorgeous suit and I can see the effort that has been put into the stitching. My only concern is the delivery time frame. Please offer quicker delivery options
AMAZING SUITS AT AFFORDABLE PRICES
AMAZING SUITS AT AFFORDABLE PRICES. GUYS DEFK TRY THEM OUT MASHALLAH GOT SO MANY COMPLIMENTS! THANK YOU 😍😍
Happy to order from here
Happy to order from here. A great service was provided and reasonable prices compared to other places
I would give 0 stars if I could
I would give 0 stars if I could.
I previously ordered from Bahirah a year ago and had no issues, so when I needed an outfit for an event it made sense to order from them. I contacted them via insta and whatsapp and they promised that the item I wanted would be delivered on time. I contacted them multiple times and they said it had been dispatched, but failed to provide tracking info and then blocked me from seeing their insta stories and stopped responding. The item arrived just a few days ago, a month after they promised it would be delivered. The tracking info showed it was dispatched only a week before delivery. So I was lied to. The item also arrived wet. I have contacted them about this via email, whatsapp and insta and had no response. Also, sizing was completely off.
Trust the bad reviews and stay away from these scammers.
Purchased a beautiful set from them and…
Purchased a beautiful set from them and the process of shopping was very seamless. Thank you to the team! Will definitely be ordering from them again in the future.
Very helpful
Very helpful. My order came on time and I’m very happy with it.
AVOID ORDERING! VERY BAD QUALITY
Please do not order from here,
The customer service is terrible, they don’t even reply to you until I threatened to take legal action.
I ordered on 30th July and event is on 20th August and they said I would have the clothes before that date. My clothes arrived on the day of the wedding and it was not even original Pakistani designer, was a copy suit, does not even match the picture, the fabric is less on the suit so they have stitched together and can see patches on the dress and sleeves. And their size guide is also wrong, we ordered medium and the size is not right so we had to open it up to the fullest on the wedding day while we were getting ready. Please avoid at all costs.

Reply from BAHIRAH
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







