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Rated 5 out of 5 stars

Great service, had a group that was using BagBee's service. We had a flight that was delayed but all communication with BagBee and the service was 100%. Everything arrived at the destination.

Rated 5 out of 5 stars

Fantastic service. With a mid-day checkout but a late afternoon flight we were worried about having to trek around for hours with all our baggage in tow but these guys just made it so easy. They pic... See more

Rated 5 out of 5 stars

We used BagBee to handle 2 large checked bags and they were outstanding. They picked them up in the lobby of our hotel In Reykjavik and we didn’t have to deal with lugging our bags through the airpor... See more

Rated 5 out of 5 stars

Bagbee was exactly as expected. The driver was on time, friendly and courteous. Getting rid of our bags for the day allowed us to explore Reykjavik all day (had to get off ship by 9 but flight home wa... See more

Company details

  1. Transportation Service

Written by the company

BagBee is a premier check-in service operating at Keflavik Airport, in collaboration with Icelandair and PLAY, in partnership with the local airport authorities (ISAVIA). Our innovative approach offers a range of benefits for travelers, making their airport experience seamless and stress-free. As a check-in service, BagBee provides a valuable solution for various situations. Whether you have difficulty carrying heavy bags, navigating long queues, or simply wishing to optimize your last day in Iceland, BagBee is here to assist you. Our primary goal is to ensure your journey is as comfortable and convenient as possible. Booking our services is a breeze through our user-friendly platform. You can easily select the pickup location and desired time slot that suits your travel plans. BagBee caters to both regular and odd-sized luggage, accommodating a wide range of traveler needs. By availing our services, you can enjoy numerous advantages. Say goodbye to the hassle of dragging your bags around the airport and waiting in line for check-in. With BagBee, you can easily do the bagdrop of your luggage at a designated location and proceed through security and passport control. Rest assured, your belongings are in safe hands. At BagBee, we prioritize customer satisfaction and strive to enhance your overall travel experience. Our professional team is dedicated to providing efficient service and ensuring that your journey begins and ends smoothly. Trust in BagBee to handle your check-in needs, allowing you to focus on enjoying your time in Iceland. Experience the convenience and peace of mind that BagBee offers. Let us take care of your check-in process, reducing stress and enabling you to make the most of your travel adventures.


Contact info

5.0

Excellent

TrustScore 5 out of 5

268 reviews

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Rated 5 out of 5 stars

Safe, Secure, Fast, and Friendly!

We used Bagbee for the first time on our most recent annual trip to Iceland, and I HIGHLY recommend this service! It allows you to securely check in your luggage for your flight (right from your accommodation) so you can enjoy your last day of vacation without dragging your bags around.

This is especially valuable if you don’t have a rental car, dislike hauling luggage through the city, or want to squeeze in some last-minute activities before heading to the airport.

Our experience (flying from Keflavík to Seattle via Icelandair):
We created an account and followed the simple instructions on Bagbee’s website: selected a pickup time window, entered the number of bags, and provided our travel details. On the morning of our departure, we were able to track our driver in real time on a map during the scheduled window.

A friendly driver arrived in a clearly marked Bagbee van, equipped with an airport-connected bag check-in device and a scale. He weighed and tagged our luggage on the spot using official airline tags, handed us receipts, and (if I recall correctly) added a type of security seal to the bags. We then received updates, and even photos, of our bags throughout the process, all the way until they were checked in.

When we arrived at Keflavík Airport, we simply went through security and boarded our flight. No lines. No stress.

The entire process was simple, fast, efficient, and secure. It gave us a few extra stress-free hours to enjoy our last day in Iceland without worrying about storing or hauling our luggage, or finding a hotel or Flybus service to babysit it.

10/10 — Highly recommend!

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Very convinient that you can choose the…

Very convinient that you can choose the time when your bags will be picked up, and a tracking letting you know about where the driver is, and where your bags are. I came to Keflavik with empty hands and went directly to the security check.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! We had a stopover in Iceland on our trip from New York to London and back. In Iceland we left some of the luggage we only needed in Iceland with BagBee. They stored it for us for a few days and then, delivered to our airline and check-ed them on our flight to our final destination. We were very happy with the customer service and using the service took a lot if stress off us - easing our mind and yes…..our bags made it to our final destination. Thank you!

22 March 2025
Unprompted review

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