There were very clear instructions as to how Bag2Charity works & what's accepted & what isn't. Was easy to book a date for collection & it gave us time to find as much as we could. Obviously, you h... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used bags2charity twice now and on each occasion I have found the service excellent. The communication from them is really useful and timely. The instructions are clear . The guy who collected... See more
Company replied
I love the idea of this charity, my late partners clothing has gone to a specific charity that affected our lives. Its quite an upsetting thing to have to do but this has made me feel more positive a... See more
Company replied
Fantastic service! Easy to navigate website, book collection easily, sms and email confirmations on booking and with expected collection and tracking and collected in timely swift manner and all to he... See more
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Company details
Written by the company
Bag2Charity offers a free doorstep charity clothing collection service across Yorkshire, the North East, Greater Manchester and beyond. We collect unwanted clothes, shoes, books and household items from your doorstep — no need to be in, just leave bags outside on collection day. Proceeds go directly to your chosen charity partner, including Human Appeal, Children's Air Ambulance, Your Local Air Ambulance, Kidney Research Yorkshire, Funzi and Bodo Trust, Fighting Ependymoma, Wendy's Wish, Ragdolls UK and SNOOP. Book your free collection in under two minutes at bag2charity.co.uk.
Contact info
Unit 6-7 Omega Business Village, DL6 2NJ, Northallerton, United Kingdom
- 01609 780 452
- info@bag2charity.co.uk
- bag2charity.co.uk
4.9
Excellent
269 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very happy collected my items on time…
Very happy collected my items on time no fuss. Thank you.
1 May 2026
Unprompted review
Reply from Bag2Charity
Hi Debra, thank you for your review.
We’re really pleased to hear your items were collected on time and that everything was straightforward and hassle-free. Making donating easy and reliable is exactly what we aim for.
Thank you for supporting your chosen charity. 💙
They was quick when I needed them to…
They was quick when I needed them to come and they was on time on collection day. I need to have them again to collect a load more clothes thanks
15 April 2026
Unprompted review
Reply from Bag2Charity
Hi Wendy, thank you for your lovely review.
We’re really pleased to hear we were able to collect quickly when you needed us and that everything went smoothly on collection day. Making donating easy and convenient is exactly what we aim for.
Thank you for your support, and we’d be delighted to help again when you’re ready for your next collection. 💙
Pay it forward never been so easy
The whole process from arranging a collection all the way to pick up is so easy and user friendly.
Its clear to chose your charity partner for your donation. Along with a choice for the next 2 available collections in your area.
I’ve had the driver call to collect as well as pick up from the path .without any issues, moaning sbout weight ir how many bags.
It’s my go too when I’m looking to recycle and pay it forward.
In fact I now book a collection before I’ve actually cleared out. That way I’m motivated to get it sorted.
Please give it a try - it’s top class
4 June 2026
Unprompted review
Reply from Bag2Charity
Hi Pamela, thank you for your wonderful review.
We’re delighted to hear how easy you find the whole process, from booking through to collection. It’s great to know the flexibility of choosing a charity and collection date works well for you, and that our collection team has consistently provided a helpful service.
We especially love hearing that booking a collection helps motivate your clear-outs! Thank you for your recommendation and for supporting your chosen charity. 💙
Bag2Charity are amazing
Bag2Charity are amazing. It's so easy to book a pickup with them and their service is excellent. Very pleasant, helpful, happy and considerate people. I would recommend them highly if you want to clear your clutter and have it taken away free of charge.
11 May 2026
Unprompted review
Reply from Bag2Charity
Hi Shirley, thank you for your wonderful review.
We’re delighted to hear you found the booking process easy and that you’ve had such a positive experience with our service. It’s especially lovely to hear your kind words about our team.
Thank you for your recommendation and for supporting your chosen charity. We truly appreciate it. 💙
Reply from Bag2Charity
Hi Tor, thank you for your review.
We’re really pleased to hear you found the service easy to arrange and that our team was kind and polite. Providing a friendly and straightforward experience is always our aim.
Thank you for supporting your chosen charity. 💙
Bags2Charity are very good.
Bags2Charity are very good.
They always come when they say they're coming and respect my property ie shut the gate.
They are very nice to deal with and the booking system is easy.
4 June 2026
Unprompted review
Reply from Bag2Charity
Hi Sarah, thank you for your lovely review.
We’re really pleased to hear you find the service reliable and easy to use. It’s great to know our team treats your property with respect and that the booking process works well for you.
Thank you for your continued support and for supporting your chosen charity. 💙
Excellent service and support throughout
From the customer service/ booking service to the remainder and picking up in time, everything went smoothly. Thank you for your support and excellent service
1 May 2026
Unprompted review
Reply from Bag2Charity
Hi Veronica, thank you for your lovely review.
We’re really pleased to hear everything went smoothly, from booking through to collection. Providing clear communication, helpful support and a reliable service is exactly what we aim for.
Thank you for your kind words and for supporting your chosen charity. 💙
My favourite way to donate…
This is now my favourite way to donate our unwanted items. You can choose which charity you wish to donate to on the website which is great. It's a very reliable and efficient service. Book a date for collection, leave the bags outside and they collect. Would recommend to anyone who doesn't want to lug heavy bags to the charity shops!
23 April 2026
Unprompted review
Reply from Bag2Charity
Hi there, thank you for your wonderful review.
We’re delighted to hear that BAG2CHARITY has become your favourite way to donate. It’s great to know you value being able to choose which charity benefits from your donations, as well as the convenience of our doorstep collection service.
Thank you for your recommendation and for supporting your chosen charity. We truly appreciate it. 💙
Excellent and easy experience
Excellent and easy experience , we have used Bags2charity meany times and have always been very impressed with them, it’s a very easy process from start to finish and it’s good to know it’s for a very good cause..
11 June 2026
Unprompted review
Reply from Bag2Charity
Hi Melanie, thank you for your lovely review.
We’re really pleased to hear you’ve used BAG2CHARITY many times and continue to have a positive experience. Making the donation process simple and convenient from start to finish is exactly what we aim for.
It’s also wonderful to know that supporting a good cause is important to you. Thank you for your continued support. 💙
I consistently use this service
I consistently use this service - it’s amazing the charities in which they provide for & the service for collection is impeccable! I’ll be arranging another collection very soon!
27 May 2026
Unprompted review
Reply from Bag2Charity
Hi Sophie, thank you for your wonderful review.
We’re delighted to hear you continue to use our service and that you’ve had such a positive experience. It’s great to know you value both the convenience of the collections and the range of charities that can benefit from donations.
Thank you for your continued support. We look forward to helping with your next collection soon. 💙
Easy to book and arrange collection
Came across Bags2Charity after having a good sort out at home. Easy to book online, regular pick ups so wasn't long before they came to collect. Got a message a few days beforehand. Left bags out early morning and they were collected from outside my front gate as arranged. Unfortunately can only take small items/clothes but it was a blessing not having to drag bags to the nearest charity shop. You can select a charity you'd like to donate to. Would use them again.
14 April 2026
Unprompted review
Reply from Bag2Charity
Hi Nyla, thank you for your lovely review.
We’re really pleased to hear you found the booking process easy and that the collection went smoothly. It’s great to know the doorstep collection saved you the hassle of transporting your donations yourself.
Thank you for supporting your chosen charity, and we’d be delighted to help again the next time you have items to donate. 💙
Very easy to arrange
Very easy to arrange. They always collect when they say they will and Ashley always responds to messages.
28 May 2026
Unprompted review
Reply from Bag2Charity
Hi Tracy, thank you for your lovely review.
We’re really pleased to hear you find the service easy to arrange and reliable. It’s also great to know that Ashley’s communication has been helpful and responsive.
Thank you for your continued support for your chosen charity. 💙
fantastic charity to donate to
fantastic charity to donate to, always on time for collection's, keep you updated on any delays coming for your collection, I always donate to this charity
2 June 2026
Unprompted review
Reply from Bag2Charity
Hi Sharon, thank you for your wonderful review.
We’re really pleased to hear you’ve found our collections reliable and that the updates help keep you informed. Providing a dependable service and clear communication is exactly what we aim for.
Thank you for your continued support and for choosing to donate through BAG2CHARITY. 💙
Its absolutely brilliant
Its absolutely brilliant, so we'll organised. You make an appointment and they pick it up, never just left, always collected.
The charities are great too and you can choose who your things go to
20 March 2026
Unprompted review
Reply from Bag2Charity
Hi Dezra, thank you for your wonderful review.
We’re really pleased to hear you find the service so well organised and reliable. Making donating simple and ensuring collections take place as planned is exactly what we aim for.
It’s also great to know you value being able to choose which charity benefits from your donations. Thank you for your support. 💙
Easy to book and picked up when stated
Easy to book and picked up when stated. Good communication. Never had a problem
16 June 2026
Unprompted review
Reply from Bag2Charity
Hi there, thank you for your lovely review.
We’re really pleased to hear you found the booking process easy and that your collection was completed as promised. It’s great to know the communication was helpful and that you’ve consistently had a positive experience with our service.
Thank you for supporting your chosen charity. 💙
Great communication regarding booking…
Great communication regarding booking the collection. Collected when they said they would.couldn’t ask for anything better.
18 June 2026
Unprompted review
Reply from Bag2Charity
Hi Claire, thank you for your lovely review.
We’re really pleased to hear the communication was helpful and that your collection took place as promised. Providing a reliable service and keeping our donors informed is exactly what we aim for.
Thank you for supporting your chosen charity. 💙
Really good service
Really good service. Gentleman who collected my things was very nice and efficient. No doubt I will use the service again.
5 May 2026
Unprompted review
Reply from Bag2Charity
Hi Joanne, thank you for your lovely review.
We’re really pleased to hear you had a positive experience and that our collector was friendly and efficient. Providing a helpful and reliable service is always our aim.
Thank you for your support, and we’d be delighted to help again in the future. 💙
Because everything was taken I didn't…
Because everything was taken I didn't need to be in
9 April 2026
Unprompted review
Reply from Bag2Charity
Hi June, thank you for your review.
We’re really pleased to hear the collection was convenient for you and that everything was collected without you needing to be at home. Making donating easy and hassle-free is exactly what we aim for.
Thank you for supporting your chosen charity. 💙
Excellent service
Excellent service. The chap who picked my bags up was very polite and courteous and said thank you for the goods. Easy to book .
28 May 2026
Unprompted review
Reply from Bag2Charity
Hi Judith, thank you for your lovely review.
We’re really pleased to hear you found the booking process easy and that our collector was polite and courteous. Providing a friendly and reliable service is always our aim.
Thank you for supporting your chosen charity. 💙
The collection is always on time and it…
The collection is always on time and it is so convienent . Just leave bag to be collected that is all there is to do.
Charity of choice gains thr donation and funds .
Booking collection is so easy
9 June 2026
Unprompted review
Reply from Bag2Charity
Hi Rusty, thank you for your wonderful review.
We’re really pleased to hear you find the service convenient and reliable. Making donating as simple as leaving a bag outside for collection is exactly what we aim for.
It’s also great to know you value being able to support your chosen charity through your donations. Thank you for your continued support. 💙
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