BAD WorkwearReviews 

285
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 200 reviews, reviewers had a great experience with this company. Customers are very happy with the quality of the products, finding them robust, durable, and comfortable, especially the work boots, hoodies, and trousers. Many appreciate the prompt delivery and efficient user experience, with orders often arriving quickly and communication regarding updates being good. The overall comfort and fit of the workwear are frequently praised, making daily use more pleasant for many people. However, some customers experienced issues with product sizing, finding items either too small or too large, and occasionally received the wrong size. There were also instances where products, particularly shoes, started to fall apart prematurely, leading to discomfort or becoming unwearable. A few people reported longer than expected delivery times or issues with orders not arriving, and some found the 'waterproof' claims for certain items to be inaccurate.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers praising the high quality, comfort,... See more

Quality

Customers had positive experiences with quality, highlighting many items as well-made, durable, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast postage and... See more

Order

Clients share ambiguous opinions on order experiences, with many praising the easy ordering process, quick... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the quick, seamless, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The company's gear isn't 'bad,' but they need to put a little more effort into customer service. 10 days and my order to the UK is still 'proceeding to carrier' EDIT Changed my rating to 4 stars bec... See more

Rated 5 out of 5 stars

OMG... as a customer from the USA, the whole experience was incredibly easy and hands off. It's tough to keep up with where our government is in tariffs lately, no worries here. Free shipping, no c... See more

Rated 5 out of 5 stars

I've been through many work boots in my career (36 years) and never found anything that is either comfy or strong, never seem to get both together! I took a punt on the bad work wear boots with sid... See more

Rated 5 out of 5 stars

Very happy to have discovered Bad Workwear. They are a pleasure to do business with. The shoes I ordered were of high quality, that makes the price an absolute steal. Shoes arrived in fantastic condit... See more


4.2

Great

TrustScore 4 out of 5

285 reviews

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1-star

No history of asking for reviews

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4.2

All reviews

(285)

190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could put 0 I would

If I could put 0 I would ! I bought for 230$ of close size 10 for women and I could put 2 me in those clothes looks like they have been made for men and the joke is I have to pay 10$ to send it back never again !!! Bad quality bad sizing nothing is right I could have had the same at Kmart !!

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Had an advert sent to me

Had an advert sent to me, l needed some new work trousers so I took a look. Every single item I clicked on in my Size was out of stock. Complete waste of time looking on there Website, don't bother.

24 August 2025
Unprompted review
Rated 1 out of 5 stars

No shorts, no reply.

Ordered from them almost 2 weeks ago, no shorts have arrived, no working shopping number. Ignored 5 emails I sent, finally left a bad review, got an email within the hour, replied. Been ignored again since.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

If I could them zero stars on customer…

If I could them zero stars on customer service I would .

After weeks of waiting for products that supposedly take 5 days to deliver I still haven’t received them. So cannot comment on product quality .

I wish I had found the reviews before buying .

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Zero customer service!!!!

There is absolutely no customer service, I was sent the wrong size boots and now cannot get hold of anyone nor will they respond to emails. Its an absolute joke!!! Definitely would not recommend.

13 August 2025
Unprompted review
Rated 3 out of 5 stars

I received these pants today and the…

I received these pants today and the material is not “built” for up and down squat workwear. They gather, and I have to keep adjusting myself. When I received them I did all the quality work-out moves that I need in them, and creased them hugely. So don’t know if I can send them back?

28 July 2025
Unprompted review
Rated 2 out of 5 stars

I bought some zip side safety boots from

I bought some zip side safety boots and took just over a week to arrive. Happy with the quality of the boots but was unfortunately too big and wanted to exchange them for a smaller size. I put in a request and got redirected to the shop app which told me my request has been accepted and to look in my emails for further information. Nearly a week has passed and still no email with a shipping label or instructions. Customer service seems no existent as I’ve emailed and have even tried to contact them on instagram. Very disappointing.

22 July 2025
Unprompted review
Rated 1 out of 5 stars

Not Waterproof at all

Bought the waterproof rain defend hoody and the waterproof trousers. THEY ARE NOT WATERPROOF! kneeled in a puddle of water to finish some concrete and instantly felt the water seep through. False advertising and really disappointed

19 July 2025
Unprompted review
Rated 1 out of 5 stars

Cheap workwear, awful service, DO NOT BUY!

I brought a pair of their safety trainers 2 months ago, these have started to fall apart significantly, I only use these to walk around a warehouse but these have fallen apart to the point they are now unwearable.
I contacted bad workwear customer services to claim off the warranty because surely any “safety shoe” that falls apart after 2 months of purely walking should have some sort of manufacturing defect.
But Rebecca was sure this was due to wear and tear and the claim was denied.
I suppose “Bad” workwear really do live up to their name.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Their Customer Service and Quality SUCKS

My husband purchased a pair of work pants 30/4. Within 2 months the stitching around the waist band has come loose and exposed the elastic. Put in a warranty claim (they have a 3-month claim window) and was denied. Apparently 2-months and 10 days surpasses their 3-month window. Will be taking this further as this is not acceptable. Avoid this business, their quality is not what it used to be and their customer service is non-existent.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Definitely worth buying

Was honestly dubious because of some reviews, but saw some work shoes that look just like air force trainers, got a pair, and honestly I love them, worn them for 3,13 hour shifts driving a forklift and running around, pretty much just like trainers. I got white for the trainer look, and really am so pleased with them, will definitely be buying again. Colleagues are so jealous lol. 🤣♥️

8 July 2025
Unprompted review
Rated 1 out of 5 stars

Brought a pair of work boots

Brought a pair of work boots. Tried them on seemed all good and comfortable.Wore them for 7 hrs straight and thought they take time to become comfortable. Unfortunately kept wearing them but my right foot gets extremely sore as the metal plate on top of my foots keeps digging into my foot. Took photos and of cause you can’t see the fault, so they have dismissed my claim. No phone call just a silly email saying there is no manufacturing fault that they couldn’t see in the photo. Very poor service. Don’t buy boots from them as they are so uncomfortable.

16 May 2025
Unprompted review
Rated 1 out of 5 stars

Made an order nearly a week ago and…

Made an order nearly a week ago and still haven’t been packed in a bloody box, let alone dispatched. Awful customer service experience also, I asked for assistance in finding out when it will be sent and they copied and pasted the email they sent to me when I first made the order. Would not recommend to anyone going through these guys, if my order isn’t processed by end of day tomorrow I will be getting a refund and going somewhere else.

23 June 2025
Unprompted review
Rated 1 out of 5 stars

Bad Flight Side Zip Safety Boots

I purchased a pair of Bad Flight Side Zip Safety Boots last September, like any other retailer they pressed me to leave a trview immediately. I chose to wait to see how the Boots faired. During in the winter I wear Wellingtons at work due to the type of work I do, so the Boots only had to tolerate dry dusty maybe a little mud but not boot sinking type. Even though these boots cost the best part of £60 and were only used in easy terrain i still only got 15 weeks work out of them. No thanks Bad your economics are the same as your brand BAD

20 September 2024
Unprompted review
Rated 1 out of 5 stars

I ordered work boots on the 11th June…

I ordered work boots on the 11th June with a 2-5 day delivery.
It was never going to be 2-5 working days because it took them 2 days to even acknowledge the order.
It's now the 18th and the estimated delivery date is "23rd-24th June".

2-5 working day delivery sounding a lot more like 8-9 working day delivery

Customer service is nonexistent. No number to call just a form to fill out on their website, which they don't reply too - poor.

Couldn't possibly recommend

18 June 2025
Unprompted review

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