Still not revcieved my order unfortunately, have emailed a few times and I was ignored. I finally got a reply and I was told it was going to be looked into the next day. I didn't get an update the nex... See more
Company replied
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See what reviewers are saying
I purchased three iron-on badges for referee kit. Item's arrived promptly and were great quality and good value. I would definitely buy from them again and if you are worried about buying online, back... See more
Company replied
Had a slight issue with my order going astray, however, one quick message and 2 days later the replacement showed up with a little gift in as well. Cannot fault the service from ordering online to del... See more
Company replied
Item arrived quickly but the Post Office managed to get the envelop opened and item went missing. Sent an email to Danielle at Backztitch and she replaced it without any quibble and received it 2 day... See more
Company replied
Company details
Written by the company
Family owned brand with a sustainability & inclusivity ethos, we offer a wide variety of products including Vegan clothing, handmade kids fancy dress, memory items, referee gifts & equipment. All recycled & reusable packaging.
Contact info
Stratford Drive, L34 1AN, Merseyside, United Kingdom
- 07738048583
- backztitch@gmail.com
- backztitch.com
4.4
Excellent
106 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Too small to be useful
I ordered some ref stickers for yellow and red cards as it seemed like a decent idea.
Order came quickly and well packaged.
However the stickers themselves, although really well made, are simply too small to be usable for me. The only cover half the card and the windows are just too small to see and write into, in the heat of a game. Also quite resistant to taking a pen or pencil unless you really press. Can only take a felt tip pen easily, but that’s not what I use in a game as it’s tip is too big for these stickers.
If they were taller and wider with bigger windows then great, but I can’t use the ones I was sent.
But of a design flaw for me.
13 August 2023
Reply from Backztitch
Hi Justin, Thank you for your order and review, we will take a closer look at the item and see what we can do to improve. Danii
Had a slight issue with my order going…
Had a slight issue with my order going astray, however, one quick message and 2 days later the replacement showed up with a little gift in as well. Cannot fault the service from ordering online to delivery. Customer service and care was second to none.
2 August 2023
Reply from Backztitch
Hi Ross, thank you for your support & patience. We appreciate the review. Danii x
Reply from Backztitch
Thank you Mike for your positive review and chosing Backztitch. Danii x
Great customer service/support prompt…
Great customer service/support prompt delivery and quality referee shirts.
31 July 2023
Reply from Backztitch
Thanks Stephen, always apprieciate your business & wonderful review. Danii x
Reply from Backztitch
Thanks Duane, so pleased you are happy with your order. Danii x
Reply from Backztitch
Thank you Garry, we appreciate the support. Danii x
Really speedy delivery
Really speedy delivery. Good quality kit and great value for money.
14 July 2023
Reply from Backztitch
Thank you Paul, glad you are happy with your items and our service. Danii x
Reply from Backztitch
Thank you Graham for your review. Danii x
Nearly a 5*
The shirt size was good, but the length was too short.
Us big guys are tall I am over 6ft 4 and have a long torso.
Big shirts never seem to be in long.
29 June 2023
Reply from Backztitch
Hi Steve, thank you for your order. We have adjusted this for our next order of shirts from 3XL+ thank you for your honest review. Danii x
Very pleased..........................From ordering instant communication
From ordering instant communication, parcel arrived within the allotted time scale, great quality and sizing. So much so my husband wanted to order the green refs shirt too unfortunately these are out of stock.
18 June 2023
Reply from Backztitch
Thank you Jeannette for your support, we will be ordering more green shirts soon so if you are signed up to our emails that will inform you when they are restocked. x
Reply from Backztitch
Thank you Gary, always appreciate your support. Danii x
Great customer service - item missing at Post Office (opened envelop) and duly replaced
Item arrived quickly but the Post Office managed to get the envelop opened and item went missing. Sent an email to Danielle at Backztitch and she replaced it without any quibble and received it 2 days later.
Fantastic service! Thank you!
10 June 2023
Reply from Backztitch
Thank you Mo, we appreciated your patience in the matter and I'm glad we could rectify it for you. Danii x
Shipped same day
No initial email but then received quick correspondence that my items were shippped.
1 June 2023
Reply from Backztitch
Hi Christophe, we received your order on Friday the 2nd of June and it was posted on Tuesday the 6th. I apologise that you didn't receive your dispatch email, it was sent on the same day as your order & this has now been resent, check your junk mail as it sometimes goes there if we aren't marked as safe. As your item is going international via Air Mail it may take longer than the usual 3-5 business days to arrive. You now have our email address so please feel free to contact us. Danii
Reply from Backztitch
Thanks Kevin really appreciate it :) Danii x
Reply from Backztitch
We appreciate this feedback, thank you, Danii x
Excellent service and high quality…
Excellent service and high quality goods. Great company. Will defo be a returning customer
4 May 2023
Reply from Backztitch
Thank you so much for this positive review :) Danii
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