I bought the Saxony XL BBQ Gazebo and I couldn’t be more impressed. It was delivered very quickly and the assembly was pretty straight forward following the instructions included. My friend who helped... See more
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A great experience from beginning to end. Was delivered quickly and carefully. Everything as described and well labelled. Felt reassured that if anything was wrong I could contact them for replacement... See more
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I ordered this Gazebo and it took me over three days to get all the parts put together. This was prior to the actual building of the Gazebo in situ. All the parts were well labeled and instr... See more
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I’ve had my eye on Saxony XL Grill Gazebo since spotting in on Pinterest 18 months ago. We’re not disappointed!! Being able to arrange delivery to suit us was great and Giuseppina who pick... See more
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Company details
- Gazebo Builder
- also in
- Carport and Pergola Builder
- Garden
- Greenhouse
- Outdoor Furniture Store
- Toy Manufacturer
About Backyard Discovery UK
Written by the company
For over 30 years, Backyard Discovery has been producing the highest quality wooden swing sets, playhouses and garden leisure products for the home.
Our team of innovators and specialists are passionate about bringing our love of quality family moments to your backyard. We are everyday parents just like you, while also expert craftsmen with a long legacy of building great products for millions of customers. We strive to take kids outside (just like we were) where they can flex both their muscles and their minds.
At Backyard Discovery, we prioritise the quality of our products and never compromise on standards. Our products undergo rigorous testing to ensure they can withstand even the toughest conditions. We use heavy-duty wood and metal frames and high-quality hardware that remains durable year after year. Plus, our commitment to excellent customer service means we'll always go the extra mile to assist you.
From our attractive pergolas to our purpose-built gazebos in our patio section, we have the perfect outdoor canopy you can rely on all year round, year after year. Whether it is relaxing in your favourite space or hosting for a BBQ, we have you covered.
Our play category is filled with 100% cedar wood built playhouses and climbing frames which are designed to inspire the imagination and promote active outdoor play.
The Backyard Discovery Difference
Written by the company
- We don’t cut corners, plain and simple.
- When you order a product from Backyard Discovery, you’re getting a design that’s been tested to perform under the absolute harshest conditions, with heavy-duty wood and metal frames, hardware that stays strong year after year, and the backing of a company that will do everything possible to help you.
Warranty & Assembly
5 Year Warranty
With a five-year limited warranty and 3D interactive assembly instructions with the BILT® app, you’ll be supported from the very beginning for years and years of outdoor fun.
Contact info
3rd Floor 1 Ashley Road, WA14 2DT, Altrincham, United Kingdom
- 01793 205 322
- ukcustomerservice@backyarddiscovery.com
- backyarddiscovery.co.uk
Welcome to Backyard Discovery Trustpilot
4.7
Excellent
215 reviews
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Replied to 100% of negative reviews
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Fabulous playset
Ordered online and the playset was delivered within the week which is great considering that we are on an Island in Scotland.
Fantastic sturdy playset and great value for the size of it and the amount of swings , slide , climbing wall , picnic table and pirates deck .
24 June 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear you had a positive experience with our courier and that you are happy the quality of your Skyfort II Swing Set and Climbing Frame!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very glad to hear you are happy with the quality of your new Saxony Grill/BBQ Gazebo!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Great service and delivery
Great service and delivery, not put it together yet but looks great quality
22 June 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are glad to hear you had a positive experience with our courier and the service provided!
We hope the assembly will go smoothly and we are always here if you ever need support with your new Saxony XL Grill/BBQ Gazebo in the future!
Backyard Discovery Team
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are glad to hear you are happy with the size and design of your new Beaumont Pergola!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Fantastic quality products
We purchased a 12/10 Gazebo - quality of the product is very high, hence I would wholeheartedly recommend these products. Delivery was within 7 working days as promised. I did have to chase for an update on the courier timings but that was a minor inconvenience.
22 June 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear you had a positive experience with our courier and that you are happy with the quality of your new Barrington Gazebo!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Excellent customer service
We were interested in the Saxony XL gazebo, but I wasn’t sure if they’d deliver such a bulky item to Northern Ireland. Less than an hour after contacting customer services I had my answer, not only did they deliver but at no additional cost. It arrived only five days after ordering, very easy to assemble as well and it seems excellent quality. Overall I highly recommend Backyard Discovery.
1 July 2026
Unprompted review
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very happy to hear you had a positive experience with our courier that takes care of our deliveries to Northern Ireland and that you are satisfied with the quality of your new Saxony XL Grill/BBQ Gazebo!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear you are happy with the delivery, quality and design of your new Arcadia Gazebo!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Excellent bbq shelter
Very quick delivery and delivery men put two very heavy packages in the back garden.
The bbq shelter was easy to assemble and the materials of a very high quality.
The finished shelter looks great.
One piece of constructive feedback on the instruction/assembly manual is that you have to constantly reverse the layout to actually bolt things together as they always show the self anchoring nut on the top. Would make it clearer if the nut was on the bottom.
18 June 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear you had a positive experience with our courier and that you are happy with the quality of your new Saxony XL Grill/BBQ Gazebo!
Your feedback on the assembly manual especially is very valuable for us in improving our products and service and we appreciate you mentioning this.
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
One peace of rafter was cut…
One peace of rafter was cut incorrectly, the rest went together well.
18 June 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are sorry to hear that one of the parts of your Arcadia Gazebo has been cut incorrectly! We are always happy to offer replacement parts under the warranty of your product and if you still require a solution please feel free to send us an email to ukcustomerservice@backyarddiscovery.com and we will be happy to help!
Backyard Discovery Team
good quality materials used and…
good quality materials used and delivery time is exactly as its mentioned
17 June 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are glad to hear you had a positive experience with our courier and that you are happy with the quality of your new Saxony XL Grill/BBQ Gazebo!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
My Pagola is made well and looks great…
My Pagola is made well and looks great ! - buy one !
10 June 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very glad to hear you are happy with the quality and design of your new Brendan Sail Shade Pergola!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Quality materials of very high…
Quality materials of very high standard. I have installed it myself with very little help from my wife. Very easy instruction to follow. Delivered in time.
8 June 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear you are happy with the assembly process and the quality of your new Pergola!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Very happy with delivery and purchase
Very happy with delivery and purchase. Was erected in7 hours with 2 people. Looking forward to spending more time outdoors
8 June 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear you had a positive experience with our courier and that you are excited to spend more time outdoors with your new Sarasota Pergola!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Saxony XL BBQ Gazebo - it’s excellent!
I bought the Saxony XL BBQ Gazebo and I couldn’t be more impressed. It was delivered very quickly and the assembly was pretty straight forward following the instructions included. My friend who helped my put it together is a builder and he was so impressed in the quality he’ll be buying one too. Very happy with my purchase, it looks fantastic and should provide the perfect shelter for all year round BBQ’ing! 👍🏻
12 June 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very glad to hear that you are happy with the quality and assembly process of your new Saxony XL Grill/BBQ Gazebo!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Excellent customer service
Excellent customer service, replacement parts were sent out the same day I called. I then used Strimmer to cut grass round cedar cove and hit the wood, I called for a paint code and they even sent me links for the paint. Great products and excellent customer service, would highly recommend
23 June 2026
Unprompted review
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very happy to hear you had a positive experience with our customer service!
We are always here if you ever need support with your Cedar Cove Swing Set and Climbing Frame in the future!
Backyard Discovery Team
A great experience from beginning to…
A great experience from beginning to end. Was delivered quickly and carefully. Everything as described and well labelled. Felt reassured that if anything was wrong I could contact them for replacements. The BILT app was a godsend for putting it together and once built it has exceeded our expectations. Sturdy and well thought out. Very pleased
2 June 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear you had a positive experience with our courier and that you are happy with the assembly and quality of your new Canyon Creek Swing Set and Climbing Frame!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Great company to deal and quality products …
Great company to deal with and amazing product quality.
Built the outdoor BBQ pergola. The quality was outstanding and the iron work excellent. The build went together with no problems and the finished product exceeded my expectations.
5 June 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very glad to hear that you are happy with the quality and construction of your new Saxony XL Grill/BBQ Gazebo!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear you are happy with the assembly process and the value of your new Evanston Pergola!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Don’t waste your time
I ordered via Costco for a climbing frame for my children’s party, when it arrived it was duplicate parts so we couldn’t build. We was told it would be redelivered however it missed my sons birthday party that weekend. It then missed my family gathering two weeks later. And it was supposed to be delivered today (over 1 month later) I had waited in all day to be told the driver had gone over their hours and it can’t be delivered today and someone will be in touch after 48 working hours to rearrange delivery. I’m not sure it will ever turn up and it has been a dissapointing experience for the whole family, and extended family.
26 April 2026
Unprompted review
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very sorry to hear that your product ordered from Costco has not been delivered as promised! Please note that deliveries for orders placed through Costco are fulfilled by Costco directly and unfortunately we as the manufacturer have no impact or insight on the delivery process in this case.
Please contact the Costco Customer Service for further assistance regarding the delivery.
Should you require any further assistance regarding your product in any way after the delivery has taken place, please don't hesitate to contact us directly and we will be happy to help!
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad you had a positive experience with our customer service and that you are happy with the quality of your new Arcadia Gazebo!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
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