I'm very impressed with the professionalism, quick action and exemplary customer service! I will absolutely use them for future mailings. I had ordered 3 separate mailings to be sent out on t... See more
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Been working with Bak at You for a months now and they just keep getting better and better. Derek is wonderful and so effecient. He has been available and helping create content that makes such a diff... See more
Joseph Lilly from "Back at You" was amazing help!! Cannot thank him enough for all of his kind, quick communication and for efficiently resolving my technical issue in connecting Social Bay to my soci... See more
Companies are only as good as the people who work for them. 5+ STARS to Cassie Hayes who worked with me on the phone to not only correct the problem I had (still had an old acct. with previous broker)... See more
Company details
Written by the company
Back At You focuses on developing the best real estate software for brokerages and their agents. Our SocialBAY, ClientBAY, and FinancialBAY systems work to make every aspect of the real estate business more efficient and effective. Our products are leaders in their respective categories and, when combined into one solution, provide brokerages with unprecedented functionality making both revenue producers and admins more productive and efficient. We are the backbone of brokerage operations. Phone: 1-800-660-7719 Email: support@backatyou.com Monday through Friday 7am-5:30pm PST
Contact info
16255 Ventura Blvd. Suite 410, 91436, Encino, United States
- 1-800-660-7719
- support@backatyou.com
- backatyou.com
The patience of a saint
The patience of a saint! Kept me feeling confident even when I asked basic questions! With this kind of assistance I can see I will be learning a lot with your guidance.
They have been nothing but great
They have been nothing but great. Answer questions in a timely manner, I would recommend them to anyone!
Three stars means acceptable
Three stars means acceptable, which this experience has just nearly been, so this is my updated review to show that after several emails back and forth they agreed to remedy the overcharge and look into correcting an issue with a site button in the click through payment process.
This is a button that says "auto post" which they seems to interpret as meaning they should automatically charge the client for twice what they explicitly typed in as their spending limit. I'm very glad to hear they are saying they will fix that large ambiguity. They also say they will refund me. I will update if they do not do so fairly promptly.
Impeccable service
Very impressed with Back at You Media’s service. Bladymir was extremely helpful in resolving my tech issues. He delivered prompt and professional solutions and was incredibly kind. Awesome service 😎
Back to you media is a great tool
Back to you media is a great tool. I just started with them and so far very impressed. When you call they help and never to busy to make sure you get the most out of your social media needs. I really like the post they prepare, very professional and informative. Thank you Back to you media for having my BACK! I highly recommend BTY Media.
Very helpful and extremely patient.
I left a phone message with my rep and I was emailed and called back in a timely manner. Bladymir was very helpful and extremely patient with me. Bladymir went out of his way to ensure I had my questions answered. My experience so far has been excellent.
Thank You.
Great customer service and quick…
Great customer service and quick response time.
Hands down the best social media…
Hands down the best social media company for brokers and their agents. Unlike virtually every other company in this space, Back At You Media is a complete solution, compared to others who offer one product and sell you that's all you need. Don't fall for it. You need to hit your clients from multiple angles on Facebook and others networks, Back At You is the only company that does it.
Plus, I heard they are the only social media company vetted and approved by the NAR! As you see, I am a very happy broker as a result of my purchase of this automation for my agents. They love it and it's been huge for me to recruit and retain agents.
Amazing!
Back at you has been a real pleasure to work with. They have given me so many tips on how to take my business and Social Media to the next level!!! Highly recommend them!
Great Service with Great Results!
I don't do this too often but I have to give credit where credit is due.. I'm Very Happy with the level of service I receive, and a big "Thank You" to Michael Caden who keeps my marketing going like a pro!
I love the service that Back At You …
I love the service that Back At You Media provides! They have done an amazing job helping to build my online presence, and generate quality leads for my business. I would highly recommend this company.
excellent support team
I have called support for assistance on my account and have found them very helpful. Suggestions were also made that would help my page ..
it is a good tool to have in my marketing bag.....
Back At You Media is the absolute …
Back At You Media is the absolute easiest Service I have ever engaged. Being technical challenged I have used it with great success and recommend them without reservation. Their customer service has raised the standards, Thank you
Extremely talented staff who have …
Extremely talented staff who have provided me with the best in service, design and technology.
THE TECH SUPPORT IS ALWAYS FANTASTIC
THE TECH SUPPORT IS ALWAYS FANTASTIC! I NEVER HAVE TO WAIT ON A RECORDED LINE!
Back At You Media is terrific.
Back At You Media is terrific. Extremely responsive to questions and changes. Recently I wanted a new cover photo. They set it up with a photo I supplied and my photo was not right....so they sent me two different batches of photos to choose from and I found one that they turned into a great cover photo for me. Can't say enough good things about them.
Fantastic Michael!
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