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Rated 5 out of 5 stars

I'm very impressed with the professionalism, quick action and exemplary customer service! I will absolutely use them for future mailings. I had ordered 3 separate mailings to be sent out on t... See more

Rated 5 out of 5 stars

Been working with Bak at You for a months now and they just keep getting better and better. Derek is wonderful and so effecient. He has been available and helping create content that makes such a diff... See more

Rated 5 out of 5 stars

Joseph Lilly from "Back at You" was amazing help!! Cannot thank him enough for all of his kind, quick communication and for efficiently resolving my technical issue in connecting Social Bay to my soci... See more

Rated 5 out of 5 stars

Companies are only as good as the people who work for them. 5+ STARS to Cassie Hayes who worked with me on the phone to not only correct the problem I had (still had an old acct. with previous broker)... See more

Company details

  1. Online Marketing Agency

Written by the company

Back At You focuses on developing the best real estate software for brokerages and their agents. Our SocialBAY, ClientBAY, and FinancialBAY systems work to make every aspect of the real estate business more efficient and effective. Our products are leaders in their respective categories and, when combined into one solution, provide brokerages with unprecedented functionality making both revenue producers and admins more productive and efficient. We are the backbone of brokerage operations. Phone: 1-800-660-7719 Email: support@backatyou.com Monday through Friday 7am-5:30pm PST


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

144 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bradley is amazing

Bradley is amazing. He truly takes the time to find out what your concerns are and follows through with addressing them. Thanks so much for all of your help!

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Tran Justice,I enjoyed working with Derrick and am…

I enjoyed working with Derrick and am incredibly grateful for his support and guidance in connecting me with social media platforms. Derric took the time to understand my business goals and provided insightful strategies tailored to my BUSINESS needs. I especially appreciated the extra ideas he shared on driving business growth.

Thank you, Derrick, for your invaluable assistance and for making the experience enjoyable. I look forward to continuing my growth journey with your company!

8 January 2025
Unprompted review
Rated 1 out of 5 stars

They just charged $700 on my account

They just charged $700 on my account. They call to get your business and present it as if it is catered to your style then send tons of "junk mail" to include a reminder of a renewal that looks like junk mail. The charge was made on the 28th; I called on the 29th but they were closed and called back on the 30th to let them know I did not want to continue with the service, but they refuse to give me my money back. The posts are worthless and now I'm out of $700. Very disappointed with the service or lack of.

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Derrick has spent two evenings with me

Derrick has spent two evenings with me, patiently working to get me up and running with Back at You. No matter how good your system, if there isn't someone patient and kind to work you into it, the quality of the system doesn't matter. He was great.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Derrick, knows what he is doing!

Derrick was pleasant, patient and knowledgeable. He helped me figure out my issue with posting my award. i really like Back At You!! It is nice to work with a company that has live people to speak to who respond quickly to your issues. Great company!!

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I called and left a message and someone called me back within the hour. I am quite technically challenged, but they very patiently walked me through the steps and helped me get the answers to all of my questions.

15 November 2024
Unprompted review
Rated 5 out of 5 stars

I need assistance & kept waiting for…

I need assistance & kept waiting for chat support. Frustrated, I called and asked the representative to cancel my subscription...he assisted me, walked me through the issues patiently. He won me back. Thank you Joseph!

11 November 2024
Unprompted review
Rated 4 out of 5 stars

I had to leave a "ticket" and they got…

I had to leave a "ticket" and they got back to me the next business day. The ticket had several unrelated questions and they answered them all very well. They provided explanations of why things are the way they are so now how it works I can do more myelf.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

I'm new to BackAtYou

I'm new to Back At You, due to my relationship with Buffini & Company. decided to run a short ad this week advertising our open house...went into the system to confirm it was published and it appeared to not be as ordered. It's Friday afternoon and you know that's a horrible time to find support in many companies. Not so here. Chat was interrupted so Michael called me to connect. Meanwhile I reconnected with Joseph on the chat box and he patiently answered all my questions and showed me where to find the information I needed to see. It's wonderful to find businesses that care about their clients and the quality of their products. Great company to deal with - thank you support team!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

I am just getting started using Back At…

I am just getting started using Back At You and so appreciate Joseph taking time to help me get things set up. He even sent me a HOW TO list...SUPER HELPFUL!
Looking forward to all the great stuff coming down the line.
Thanks again Joseph!
Amy Corey

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Tremendous amount of leads!

I have been super impressed with the ease of getting my listings marketed and the over abundance of leads! I have received over 250 online leads in 2 weeks utilizing Back At You's ads on my listings. Never had that happen with previous marketing. The quality of the ads is great and the simplicity of setting up automated functions is amazing!

29 August 2024
Unprompted review

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