My experience was great, they have multiple promotions and tournaments on a daily basis, could add some music/sfx to some games but it's great nonetheless Edit: They don't have many promotions afte... See more
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See what reviewers are saying
Im very satisfied with my experience playing on Bacana Play Casino, truly recomend to everyone. All the team are designed to help the user on every doubt. Username: Miguelvv
bacana play is a spectacular casino online. It has good games, the hot/cold section is very good. And above all the friendliness and promptness with which they resolve any problem I may have had. ang... See more
Live chat don't bother wait days for an answer and that is not certain. Send an email or 12 your more likely to tom win powerball than get a reply of these lot or any other skill on net casino. No oth... See more
Company replied
Company details
Written by the company
Casino Online
Contact info
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like it very much
6 October 2022
Unprompted review
Very good app!
9 September 2022
Unprompted review
The site is good
The site is good, but customer care should work way better.
Ryomas
3 September 2022
Unprompted review
Good slots good interface clear prizes
Good slots good interface clear prizes
User:
Pedromccar
7 September 2022
Unprompted review
Beautiful site
8 September 2022
Unprompted review
Live chat not working since 11.30am uk…
Live chat not working since 11.30am uk time.
4 emails sent since 11.30am - no response.
Even called CANADA to see if i can talk to someone tried 5 times constantly engaged!!!!
17 August 2022
Unprompted review
Reply from bacanaplay.pt
Hello Mandy, thank you for your feedback.
We are working to answer all questions as quickly as possible. Please, note that the chat works like Facebook or Whatsapp messenger where messages remain until the next agent is available.
If you confirm your usedID, we can have a look at your account and email you regarding your query.
Not the best because not Very good…
Not the best because not Very good rewarda
5 August 2022
Unprompted review
Love Bacana play… fernandacalv
Bacana play is an amazing playing platform!!!
4 August 2022
Unprompted review
Very good gaming platforms
Very good gaming platforms. I really enjoy playing at bacanaplay.
Clementinoja
4 August 2022
Unprompted review
I really love it
I really love it. Its an amazing game to spend my money ahah
4 August 2022
Unprompted review
MyCould give more bonuses and money experience so far has not been…
My experience so far has not been positive. I've never won anything and that's demotivating.
4 August 2022
Unprompted review
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